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Reviews of Motel 6 Springfield, OR - Eugene North

2 out of 5
Motel 6 Springfield, OR - Eugene North
3752 International Ct, Springfield, OR

Reviews

5.8
Rating 10 - Excellent. 202 out of 1004 reviews" "
Rating 8 - Good. 194 out of 1004 reviews" "
Rating 6 - Okay. 164 out of 1004 reviews" "
Rating 4 - Poor. 185 out of 1004 reviews" "
Rating 2 - Terrible. 259 out of 1004 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan, Plumas Lake

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room smelled really bad. I was going to try and change rooms, but I got in late and planned to leave early, so I let it go. The staff were friendly. The only problem was the smell. I stayed here a couple of nights ago and had no problems with that room.
Stayed 1 night in May 2024

4/10 Poor

William

Traveled with pets
Disliked: Cleanliness, property conditions & facilities
AC did not work. Room was hot until 6:00am
Stayed 1 night in May 2024

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms do not have air conditioning and our room is currently 82 degrees .the parking lot has many sketchy people roaming around all hours of the night . Also our tv did not work If you are a regular family looking for a safe room for a stay in Eugene I’d look elsewhere for sure .
Stayed 1 night in May 2024
Response from Rianna, MOD on May 11, 2024
We apologize for the inconvenience. Our motel does not have a typical A/C system and is not as cold as some. We try our best to accommodate for the warm weather. Our pool will be open at the end of this month, if you wish to come back and visit us then. Until then, safe travels and thank you for choosing Motel 6

10/10 Excellent

Nina, Milwaukie

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
other than the grass needed mowing where I pottied my 5# dog, everything was great LOL
Stayed 2 nights in May 2024
Response from Rianna, MOD on May 6, 2024
We will ensure your concern is addressed, Thank you for taking time out of your day to leave us a review! We hope to see you again! Until next time.

2/10 Terrible

Lynette

Disliked: Cleanliness, staff & service, property conditions & facilities
For a "Non-Smoking" hotel there were cigarette butts EVERYWHERE; for a "Dog Friendly" property there were sign indicating a fine would be issued to the pet owners that didn't pick up after their pets which didn't do any good as the lawn areas all around the property were loaded with piles of poop and every surface around the motel was covered in dog urine. It appears people actually live at this hotel which was interesting. In our room the heater and TV did not work. I wouldn't recommend this location, I had never stayed at a Motel 6 and hope to not have to again.
Stayed 2 nights in Apr 2024
Response from Bren on May 2, 2024
Thank you for your feedback. We apologize that your stay with us was not a positive one. We strive to give every guest a great experience and fell short of providing that to you. We hope that you come stay with us again.

10/10 Excellent

Renne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bren on May 1, 2024
Thanks for your feedback. Hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe & friendly.
Stayed 1 night in Apr 2024
Response from Rianna, MOD on May 3, 2024
David, we're so ecstatic you enjoyed your stay! We hope you come back again soon!

6/10 Okay

Elise

Business traveler, Traveled with family
Liked: Staff & service
Quality of guest was poor. It seemed as though the property was housing the homeless and not a good place for the average visitor or children
Stayed 3 nights in Apr 2024
Response from Rianna, MOD on Apr 29, 2024
Thank you for your feedback. Just to inform you, we are not an extended stay location and we do not allow residents. Anyone staying at the property is a short-term guest. We strive to be a family-friendly location.We hope to see you back again soon!

4/10 Poor

Stephanie

Motel has reputation throughout community as unrecommended and unsafe. No Kleenex, no coffee pot in room, no clock, nothing but a bar of soap, ants on the floor and bathroom counter.
Stayed 2 nights in Apr 2024
Response from Rianna, MOD on May 3, 2024
To provide the best available rates to our guests, Motel 6 does not offer extra amenities such as a coffee pot or tissues. However, we deeply apologize for any cleanliness issues you experienced during your stay. Our front desk is open 24 hours and any member of our staff would be happy to assist you at any moment to make your stay as comfortable and clean as possible. Save more for what you travel for with Motel 6

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff and our room was very nice. I wish the rooms were supplied with coffee makers , etc.
Stayed 1 night in Apr 2024
Response from Rianna, MOD on Apr 29, 2024
Thank you so much for the review, Mary. We are ecstatic that you enjoyed your stay here at Motel 6! Come back and see us again real soon!

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rianna, MOD on May 3, 2024
Looks like we missed the mark, Eric. Our front desk is open 24 hours so if you have any questions comments or concerns throughout your stay please don't hesitate to contact us and inform our staff so we can do our best to help make your stay as comfortable as possible.

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian at the front desk was great and very accommodating. Friendly and clean
Stayed 1 night in Apr 2024
Response from Rianna, MOD on May 3, 2024
Thank you for the awesome review Tammy!Thank you for choosing Motel 6, safe travels.

10/10 Excellent

Savin

Stayed 1 night in Apr 2024

2/10 Terrible

Marina

Business traveler, Traveled with family
We had a good experience with motel 6 in a different city so decided to book it again. But in this hotel the rooms were tiny. They smelled like someone was smoking there and then they just dumped a whole bottle of air freshener. We had to open a window to sleep because it smelled so bad. And we were on the first floor so that didn’t feel so safe. The bathroom smelled horrible. Like someone peed all over it. My husband even went and washed the floor thinking it would help to get the smell out, nope it didn’t. It was so disgusting we didn’t even shower there, couldn’t wait till the night was over so we couldn’t be out of there.
Stayed 1 night in Mar 2024
Response from Rianna, MOD on Apr 29, 2024
Hi Marina, it sounds like some things went wrong with your stay. We want every guest to enjoy their stay and our desk is open 24 hours to help serve you better. If you stay with us again and have ANY questions, comments, or concerns do not hesitate to reach out to the front desk so we can help you. We Want You, to enjoy your stay. Thank you

8/10 Good

Walter

Business traveler
Liked: Staff & service, property conditions & facilities
Convenience, parking, r quick response.
Stayed 1 night in Apr 2024
Response from Rianna, MOD on Apr 23, 2024
Thank you Walter for leaving us a review. We are glad you enjoyed your stay and we hope to see you back soon!

6/10 Okay

Mary

Stayed 1 night in Apr 2024

8/10 Good

Stacy

Stayed 2 nights in Apr 2024
Response from Rianna, MOD on Apr 29, 2024
Thank you for choosing Motel 6. We're so happy you've enjoyed your stay! Please come back again soon!

4/10 Poor

Barbara, Langley

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall for the price it was okay. My complaint is that I reserved a queen bed with fridge/microwave, got a confirmation but they were unable to deliver. First room they put us in didn’t have the fridge/microwave which I vetoed because of diet issues. After much searching they gave us a different room, this was our only option & it had 2 double beds which I despise & then had the gall to say we didn’t chg u extra for having the 2 beds. The only reason we stayed (I wanted to leave) was Jennifer the amazing front desk clerk, who actually offered to help us with unloading our car & carried an extremely heavy cooler for us 2x ( no rooms available on bottom floor) up numerous stairs.
Stayed 1 night in Apr 2024
Response from Rianna, MOD on Apr 21, 2024
Thank you for taking the time to leave us a review, reviews like yours help us provide every guest a 5 star experience. Thank you for choosing Motel 6.

6/10 Okay

Ashley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean, but bed was firm and uneven. You can hear the people talk through the walls. No a.c. this time of the year, I couldnt sleep or get comfortable because the room was too hot. Seems like a lot of people actually live in the rooms. Outside seemed sketchy. As soon as I checked in, they changed my room and didnt explain I was getting 2 double beds instead of a queen. I was NOT happy with my room. I couldn't sleep with my husband and I lost space for my 2 big dogs because of them changing my reservation request. I was also expecting a bathtub not a stand-up shower. I will never stay at this location again.
Response from Rianna, MOD on Apr 21, 2024
Thank you for taking the time to leave us a review, reviews like yours help us provide every guest a 5 star experience. Thank you for choosing Motel 6.

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I give Hannah from the front office 5 stars! Warning: you need to bring your own shampoo. Close to restaurants, gas station, and I-5 on ramps. Room was spartan but clean. TVs and talking noise from adjacent rooms, but quiet in the late hours.
Stayed 1 night in Apr 2024
Response from Rianna, MOD on Apr 21, 2024
Thank you for taking the time to leave us a review, reviews like yours help us provide every guest a 5 star experience. Thank you for choosing Motel 6.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rianna, MOD on Apr 9, 2024
Thank you for taking the time out of your day to leave us this outstanding review. We are glad you enjoyed your stay and we hope to see you again. Until then, safe travels and thank you for choosing Motel 6.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Motel 6 isn't usually a 5 star property... but this is one of the nicest ones I've ever stayed in. The staff were sweet, the room clean, bed stiff. The PROBLEM was Expedia itself! Their code to pay the hotel didn't come through. So the hotel billed me for my room and Expedia has too. So I'm supposed to go back in the morning to get one of them to refund me.
Stayed 1 night in Apr 2024
Response from Rianna, MOD on Apr 8, 2024
Dear Jason Thank you so much for this awesome review! We hope next time you stay, the check-in will be a bit easier for you! Safe travels, thank you for staying with Motel 6.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rianna, MOD on Apr 8, 2024
Thank you for this review Robert. Thank you for choosing Motel 6, we hope to see you back real soon!

4/10 Poor

Stephanie

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
Well the rooms are freezing cold and have NO real working heat. My hands and feet were numb the entire stay because I could not get warm. There is NO coffee available except at 6am at the front desk surrounded by homeless. I wouldn't recommend staying here.
Stayed 3 nights in Apr 2024
Response from Rianna, MOD on Apr 8, 2024
We strive for every guest stay to exceed your expectations and it seems we fell a bit short this time. We want you to know that our desk is available 24/hours a day and if at any time you have a comment, question, or concern please don't hesitate to reach out to one of our staff members so we can take care of you! We hope you come back soon to stay and we will make sure your stay is pleasant! Have an amazing day Stephanie and safe travels.

6/10 Okay

Dachao

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the room was clean. but no microwave, no refrigerator，no shampoo,no conditioner,no soap, no coffee machine. the soundproofing between rooms is not good.
Stayed 1 night in Mar 2024
Response from Rianna, MOD on Apr 6, 2024
Thank you for choosing Motel 6. We offer A clean, Comfortable room, at a great price. We hope to see you again in the future, and safe travels.

10/10 Excellent

Jacqueline m

Easy access to all places to eat and shop , people were great at front desk 😊
Stayed 9 nights in Mar 2024
Response from Rianna, MOD on Apr 3, 2024
Thank you for your outstanding review Jacqueline! we appreciate you staying with us and we hope to see you again in the future! happy travels!

2/10 Terrible

Brittany

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room is super small. One bed for two adults a baby and toddler. Not even a fridge or microwave. Waste of money.
Stayed 1 night in Mar 2024
Response from Rianna, MOD on Mar 31, 2024
Hi Brittany, upon checking your reservation I see you booked an ADA room. I apologize that the room was not large enough for you. Next time you stay, we will make sure you get a room with 2 full beds or a queen. We have someone at the desk 24 hours a day and if anything doesn't meet your standards do not hesitate to let the front desk know. Thank you for reaching out and letting us know about this issue.Thank you for choosing Motel 6

8/10 Good

Richard, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but clean and a good bed. There were some older RVs parked adjacent, which looked like the type used by semi-homeless people. So, not really unsafe, but questionable temporary neighbors. Otherwise, surrounded by nice business buildings and a storage facility.
Stayed 1 night in Mar 2024
Response from Rianna, MOD on Mar 22, 2024
Dear Richard, Thank you for your review. Your feedback means a lot to us. We are glad that overall you had a good stay! Thank you for staying with Motel 6, we hope to see you again in the future.

8/10 Good

Meta

Liked: Staff & service
The staff was so nice , however the room was so hot. they didn't have any air conditioning but the staff did bring me a window fan. however with my window open I didn't sleep that sound.
Stayed 1 night in Mar 2024
Response from Rianna, MOD on Mar 19, 2024
Thank you for taking the time to give us your feedback. Feedback like yours helps us improve the guest experience for everyone. Please return again soon; hopefully, we can earn a 5-star review. Happy Travelling!

6/10 Okay

Dianna

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Rianna, MOD on Mar 15, 2024
Thank you for your response. Responses help us know how we can make your stay better. Hope we can see you in the future and earn a 5-star!

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
It said air conditioning, but we couldn't find the air conditioning unit. It was warm in the room . I had to open the window a little to let the cool air in.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Phil,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Jeannette

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Jeannette, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Good

Steven A

Liked: Cleanliness, staff & service
I think they were under repair and parking was limited.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Steven,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Scotty

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bed dirty bugs in shower towels dirty staff showed no concern to address issue asked for new room denied
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Scotty,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Mindy

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Rianna, MOD on Mar 26, 2024
Thank you for staying with Motel 6, we hope the next time you stay you will have a great experience and we can earn a 5-star review from you. Happy travels!

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed because we had to pick up from the airport! So it was easy in and out ! We have done this before. Parking was tight we had to park in the next section! We had dogs next and they were very well mannered. I had mentioned I was handicap but parking was a walk !
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi PeggyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Minerva

Traveled with pets
Liked: Property conditions & facilities
Everything was ok
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi Minerva,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024
Response from Rianna, MOD on Mar 22, 2024
Hey Thomas, we appreciate you. Thank you for your feedback and for choosing Motel 6.Please come back and stay again!

8/10 Good

Robert

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 23, 2024
Hi Robert,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Robert

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 23, 2024
Hi Robert,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 23, 2024
Hi Ignacio,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helping
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Jennifer, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be coming back
Great place, staff was awesome n helpful. Chris is the man
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service
Returning to this property after being gone from thecarea forc4vyears. I wss impressed withvthe change in both friendliness and professionalism. North Springfield/Gateway is a large set of unitsunitsSpringfield/ Gatey Motel ,
Stayed 1 night in Feb 2024
Response from Rianna, MOD on Mar 26, 2024
Thanks for this Review, Robert! We hope to see you again in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a unique place the nite staff lady wouldnt let us check in because of how late we showed up then the gentleman that came on duty checked us in quickly
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
I knew what i was paying for when i booked the room, but there were way too many homless people hanging around and accosting everyone...very unsafe area.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Samantha, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Vance

Stayed 3 nights in Jan 2024
Response from Rianna, MOD on Mar 22, 2024
Thank you for taking the time to leave us a review. We appreciate you choosing us for your travel needs. We are glad you had a great experience and hope you come back for another one soon!

4/10 Poor

Pamela

Traveled with partner
Disliked: Property conditions & facilities
The woman in the next room runs some kind of all-night business. Lots of knocks on the door, talking, vehicles leaving until after 3 am. Didn’t get any sleep. I would never stay there again.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Pamela, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ice storm. No tv, no internet. Staff was very nice. Nothing they could do.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi John, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Katy

Disliked: Staff & service, property conditions & facilities
We went to the place and nobody were in office,there was no power in that hotel.I call them but nobody pick my phone.We didn't check in because the hotel were closed.I need my refund and i dont know how.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Katy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6