4/10 (不満)
Cynthia H.
2025 年 6 月 29 日
良かった点 : 清潔度
Unexpected squatters of the raccoon variety
My daughter and I checked in before the remainder of our family arrived. We were so impressed with how everything looked and how much room we had. I decided to open the closet located right off of the laundry area and came face-to-face with 2 raccoons!! I screamed and closed the door and thankfully they stayed there. The listing is on the third floor of a large Victorian home and I cannot imagine how those critters got there. I immediately started the process of contacting the owner/property manager. To make a long story short they were not able to located a local pest control company to take care of this immediately and so we were not able to stay. They arranged for another one of their properties for us that was right next door. This property was not a good swap for us as it only had 2 bedrooms rather 3 bedrooms so one of us had to sleep on an air mattress. The new property was very musty smelling through the entire house and the humidity inside the house was very high. I felt wet the entire time we were there. There also was not as much room for our group to enjoy time together. I appreciate that the property owner tried to make a bad situation better, but they didn't even offer a reduced rate on the new property. I had to ask for compensation.
Cynthia H.
2025 年 6 月に 1 泊滞在