屋内プール、温水プール

ベイモント バイ ウィンダム スプリングフィールド サウス ハイウェイ 65の口コミ

2.5 out of 5

口コミ

7.6

良い

評価 10 - 1003 件の口コミ中 378 件が非常に良い" "
評価 8 - 1003 件の口コミ中 291 件が良い" "
評価 6 - 1003 件の口コミ中 163 件が普通" "
評価 4 - 1003 件の口コミ中 82 件が不満" "
評価 2 - 1003 件の口コミ中 89 件が非常に不満" "

8.0/10

清潔度

8.0/10

スタッフとサービス

7.8/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

Erika

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The bed was very comfy. I whish the coffee for breakfast was a lot better.
2024 年 5 月に 2 泊滞在

8/10 (良い)

SHAWN

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always well taken care of, I like the breakfast and the ability to walk. Love hot tub
2024 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Hello SHAWN,We are delighted to hear that you enjoyed our breakfast options and convenient location for walking. Our team is pleased to know you made use of and enjoyed our hot tub facilities during your stay. Should you have any further feedback or require assistance, please do not hesitate to reach out to us.

8/10 (良い)

Stephen

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス
Pleasantly Surprised... The property has been different hotel brands over the last 30 years, and I was expecting it to be run down despite decent reviews. The facility is not in pristine condition, but the current staff is doing a nice job keeping it surprisingly clean and fairly well-maintained. Normally, I would say I want a higher-rated hotel, but with this place, I would stay here again.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Stephen,Thank you for sharing your recent experience with us. We appreciate your feedback and are pleased to hear that you found our staff's efforts in maintaining cleanliness commendable. We value your loyalty and hope to welcome you back for another pleasant stay in the future.

6/10 (普通)

micheal

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
could not get in the room the battery was dead need to maintenance to change battery to be able to get in the room 45 min wait
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello micheal, We apologize for any inconvenience you experienced during your stay. Your feedback has been noted, and we recommend guests contact our maintenance team directly in such situations for swift assistance with any technical issues.

8/10 (良い)

Dane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good for the value
2024 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Dane,We are pleased to hear that you found value in your stay with us. Your feedback is appreciated as we continuously strive to provide a positive experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly.

6/10 (普通)

kajohna

2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello kajohna, We appreciate you choosing to stay with us and hope you had an enjoyable experience. If there are any areas you feel we could improve on, please do not hesitate to contact us directly. We value your input and would love the opportunity to address any concerns you may have.

10/10 (非常に良い)

Amy L

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was such a peaceful stay. We have stayed in other hotels where we could hear doors opening and closing people in the halls, but it was do peaceful and the staff was extremely nice.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Amy L,We are delighted to hear that you enjoyed your peaceful stay with us and found our staff to be extremely nice. Maintaining a serene atmosphere for our guests is one of our top priorities. We appreciate your kind words and hope to welcome you back again in the future.

8/10 (良い)

Phillip、Diberville

良かった点 : スタッフとサービス
Only issue was the microwave in the room did not work.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Phillip,We appreciate your feedback regarding the microwave in your room. Should you encounter any similar issues in the future, please do not hesitate to reach out to our management team for assistance.

2/10 (非常に不満)

Debbi Laymon

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Nothing
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Debbi Laymon,We appreciate you taking the time to leave your feedback and regret to hear that your stay did not meet your expectations. If you would like to discuss your experience further, please feel free to contact our management team. Your feedback is essential to us in our continuous efforts to improve our services.

2/10 (非常に不満)

GIANLUCA

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Socia orribile
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello GIANLUCA,We're sorry to hear about your experience. Your feedback is very important to us, and we will address this matter with our team for improvement. Thank you for bringing it to our attention.

8/10 (良い)

Denise、Aurora

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed our stay at the Baymont. Clean rooms and the hot tub was hot. Lobby area and hallways could be a little better for cleanliness. Lots of sticky spills on the floor in the lobby and elevator that were not cleaned up. Hallway on the floor where our room was, smelled very strongly like marijuana when we arrived. Luckily it was not in our room. Beds were okay and the AC worked well.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Denise, Thank you for sharing your feedback with us. We're glad to hear you enjoyed your stay overall. We appreciate your observations on areas for improvement, and we'll pass them along to our housekeeping team for review. We hope to welcome you back in the future for an even better experience.

10/10 (非常に良い)

My-Huong

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Bulding was definitely older than Hyatt Places I usually stay. Door lock doesnt latch property but there is a gold chain lock (doesnt feel as secure as a deadbolt bc there is still a gap opening. There is a slightly musty smell but the AC works to keep air circulating.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Hello My-Huong, Thank you for sharing your thoughts with us. We appreciate your feedback and will take note of your comments to ensure we continue to improve our guest experience. If you have any further concerns, please don't hesitate to reach out to our management team for further assistance.

10/10 (非常に良い)

GREGORY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello GREGORY,We are delighted to hear that you had an excellent experience at our hotel. We hope to welcome you back soon for another memorable stay!

2/10 (非常に不満)

Sara

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was one of the worst experiences I had with a hotel that was rated as good!!! The staff were really poor in communication. There was only one staff that checked us in that was ok the rest really had problem communicating. They wanted to charge us for every single request like using the meeting room for half an hour! We asked if we can use in their meeting room. They charged us 35 dollars for half an hour. Will never book any of the Wyndham rooms accross US again. Terrible experience. Didn’t feel welcome at all and were expecting to be kicked out for even using the lobby bathroom! The furniture was worn out and dirty in lobby. The funiture in the room was better. Bedroom was clean but overall little dark. The building was old but didn’t expect more based on the price. No late checkout option unless you want to pay for the whole day.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello Sara,We appreciate you taking the time to share your feedback with us. We apologize for any communication issues you experienced during your stay. We strive to provide excellent service at all times and will address your concerns with our team. Your comments are valuable as we work towards improving our guests' experiences. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 (良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The pool was clean and heated. There was a good Mexican restaurant close by with good margaritas.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Kelly,We're delighted to hear you enjoyed our clean and heated pool during your stay. It's great to know you found a nearby Mexican restaurant that satisfied your cravings for good margaritas. Your feedback is appreciated, and we hope to welcome you back soon for another relaxing visit.

10/10 (非常に良い)

Dal

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The lady at the desk. Was really sweet.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Dal,We're glad to hear that our staff left a positive impression on you during your stay. Your kind words about our team are truly appreciated. Thank you for taking the time to share your feedback with us.

8/10 (良い)

Ralph

2024 年 4 月に 1 泊滞在

8/10 (良い)

Belinda

良かった点 : 清潔度
It was clean! Check in was easy and the woman behind the desk was friendly.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Belinda,We are delighted to hear that you found our hotel clean and check-in process smooth. Our team values providing a friendly and efficient service to all our guests. Your positive feedback is truly appreciated, and we hope to welcome you back in the future.

8/10 (良い)

Tracey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Tracey,We're delighted to hear you had an enjoyable stay with us! Please feel free to reach out if there is anything we can do to make your next visit even better.

10/10 (非常に良い)

Colton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
👌
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Colton,We appreciate your feedback and regret to hear about the issues you encountered during your stay. Your comments are crucial for our improvement, and we will share them with our team for necessary action. It's always our aim to offer an exceptional experience to all our guests.

10/10 (非常に良い)

Gilbert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We asked for extra pillows and was told she couldn't find any!!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Gilbert,We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable, and we will address the issue with our team for improvement. Your comfort is important to us, and we hope you will give us another opportunity to provide you with a better experience in the future.

8/10 (良い)

Maritza

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Maritza,We are thrilled to hear that you had a great stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 (普通)

Karen

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Karen,We're sorry to hear that your experience was not perfect. Please feel free to contact us directly to share any feedback you may have so we can address it accordingly. We appreciate your stay with us and hope to welcome you back soon!

8/10 (良い)

Mark

出張
Bed was awesome
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Mark,We are delighted to hear that you found our beds to be comfortable during your stay. It is our aim to provide a restful environment for all our guests to enjoy a good night's sleep. Should you need any further assistance or have feedback to share, please reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

6/10 (普通)

Rachel

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Hello Rachel, We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to provide more details on how we can improve your experience in the future.

10/10 (非常に良い)

Stefan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was nice
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Stefan,We are delighted to hear that you had a pleasant stay at our hotel. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

2/10 (非常に不満)

Briea

気になった点 : スタッフとサービス
Terrible
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Hello Briea,We are sorry to hear that your stay did not meet your expectations. Your feedback is valuable to us, and we will address any areas needing improvement. Thank you for bringing your concerns to our attention.

8/10 (良い)

Jasmine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cleanliness
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Jasmine,We value your feedback regarding cleanliness and will address this with our team for further improvement. Thank you for bringing this to our attention.

10/10 (非常に良い)

Lanetta

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
was a great stay
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Lanetta,We are delighted to hear that you enjoyed your stay with us. If you have any further feedback or would like to share more about your experience, please do not hesitate to contact our management team directly. We appreciate your support and hope to welcome you back in the future.

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were friendly, rooms were clean, and my kids had a lot of fun swimming
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Mary,We are delighted to hear that you enjoyed the friendly staff, clean rooms, and fun swimming facilities during your stay. Your positive feedback is truly appreciated, and we hope to welcome you back again soon for another enjoyable experience.

10/10 (非常に良い)

MARIA

良かった点 : 清潔度、設備とサービス
Staff very friendly
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello MARIA,We are delighted to hear such positive feedback about our team. It is always our aim to provide a welcoming and pleasant experience for our guests. Thank you for acknowledging our staff's efforts in making your stay enjoyable.

8/10 (良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kids enjoyed the pool
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Linda,We are delighted to hear that your kids had a great time at our pool during your stay. It's always wonderful to know that our guests, especially the little ones, were able to make the most of our amenities. Hopefully, this positive experience will bring you back to our hotel for another enjoyable stay.

8/10 (良い)

Debra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Enjoyed our 4 night stay. Fast action from maintenance replacing a heater not working. Breakfast selection was good. Needs updating.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Debra,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you enjoyed your stay and appreciated our prompt maintenance service. Your comments on the breakfast selection and areas for improvement are duly noted. We strive to continuously enhance our facilities to ensure a comfortable experience for all our guests.

10/10 (非常に良い)

Brittany

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Brittany,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 (非常に良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was great, wish the pool would have been warm enough to swim in but the hot tub was great. Big comfy bed with plenty of pillows, quiet and comfy. Breakfast had great selection
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Sarah,We are delighted to hear that you enjoyed your stay with us and found the hot tub and amenities satisfactory. Your comfort is important to us, and we appreciate your feedback regarding the pool temperature. We strive to provide a relaxing environment for all guests and are pleased you found the bed and breakfast to your liking. Thank you for your kind review!

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was convenient. Parking was tight when all people staying were there at night.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello James, We appreciate your feedback on our convenient location. Rest assured we will take your comments into consideration for future improvements. For any further concerns, please don't hesitate to contact our management team directly.

10/10 (非常に良い)

Veronica

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Veronica,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 (良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to Highway. Room was spacious. Could have used another easy chair to relax in..only had one. It was hard to watch TV from the bed. Some patrons were loud on the second floor over us after midnight. There were a large amount of teenagers staying because of spring break.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Hello James, Thank you for taking the time to share your feedback with us. We appreciate your positive comments on our spacious rooms. We will take note of your suggestion regarding the easy chair in the room. Rest assured, we will address your concerns with the noise levels and ensure all guests enjoy a peaceful stay. We hope you will consider staying with us again in the future.

8/10 (良い)

Verla

2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Hello Verla, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 (普通)

Teresa

2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Hello Teresa, We appreciate you choosing our hotel for your stay and hope you had an enjoyable time with us. Please feel free to reach out to us directly if there's anything we could have improved to make your stay even more pleasant. We value your input and look forward to welcoming you back in the future.

4/10 (不満)

Valerie

気になった点 : スタッフとサービス
Person doing check in wasn’t very knowledgeable or friendly. Very disappointed to know the pool was “closed” but only hot tub was running because it’s truly only reason I booked this hotel.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Hello Valerie, We regret to hear about your experience and appreciate your feedback. We strive to provide excellent service and will address your concerns with our team. We hope you will consider staying with us again in the future for a more enjoyable stay.

4/10 (不満)

Kari

グループ旅行
気になった点 : 清潔度、施設のコンディションと設備
This motel needs a renovation. The mattresses are terrible and the shower made an ear-piercing sound when on. There is hardly any insulation so it was noisy, too. I don’t recommend staying here.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Hello Kari, We appreciate your feedback and apologize for any inconvenience you experienced. Guest satisfaction is important to us, and we will share your comments with our team for review and improvement purposes. Thank you for bringing these issues to our attention.

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Hello Amanda,We're thrilled to hear you had a wonderful stay with us! If you have any feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

6/10 (普通)

Debbie

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
1i1 didn
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Debbie,We are sorry to hear that your experience did not meet expectations. Your feedback is valuable to us and will be shared with the team for improvement. We hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Donald

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Donald,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 (非常に不満)

Frank

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
This property added a fraudulent, non approved charge on one of our parties rooms. There was a charge for a Meeting room usage. Our group was in the room for less than an hour playing cards and left the room when asked by a hotel employee. At NO TIME was anyone informed of a charge for use of the room and NO SIGN outside stating a room charge. When asked the front desk employee stated that it was used and cost per hour and refused to take it off. When I asked for documentation showing how the meeting room was charged all he could produce was a sheet that listed the rental for the room for the whole day, half day, or "regulars". NOTHING about hourly charges. They also would not give us the names of the employee who added the charge or the managers name to contact. I would advise not staying in this hotel unless you want to get ripped off!
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Hello Frank,We regret to hear about the misunderstanding regarding the meeting room charge. It is our standard procedure to inform guests of any additional fees for room usage. We encourage guests to reach out to our management team for a thorough review of the incident and further clarification on the charges applied. Your feedback is valuable to us as we strive to improve our services for all our guests' satisfaction.

10/10 (非常に良い)

Roger

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Hello Roger,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 (良い)

Shirley

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 24 日)
Hello Shirley,We appreciate you choosing our hotel for your stay! Should you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

2/10 (非常に不満)

Jesse

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
I was excited about staying there initially. The girl at the front was extremely rude and wanted me to pay a "deposit" even though I bought insurance. No refund and I'm never using expedia again condescending this experience and the last stay. Staff should not treat customers differently because they have tattoos. She kept calling me "hun". I'm old and am a successfuil adult, I deserve to be called "sir".I refused to stay.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 2 日)
Hello Jesse, We apologize for any inconvenience caused during your stay. We value all our guests and aim to provide excellent service to everyone. We encourage feedback to improve our services and will address this matter with the team accordingly. Thank you for bringing this to our attention.

8/10 (良い)

Amy

家族旅行
The hot breakfast was wonderful, the pool water was clear and the rooms were comfortable.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Hello Amy,We are delighted to hear that you enjoyed our hot breakfast, pool, and comfortable rooms during your stay. Your feedback is highly appreciated as we strive to provide a pleasant experience for all our guests. If there are any future concerns or feedback you would like to share, please don't hesitate to reach out to us directly.