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オクスフォード スイーツ スポケーン バレーの口コミ

3 out of 5
オクスフォード スイーツ スポケーン バレー
15015 E Indiana Avenue, Spokane Valley, WA

口コミ

9.0

とても素晴らしい

評価 10 - 1010 件の口コミ中 656 件が非常に良い" "
評価 8 - 1010 件の口コミ中 230 件が良い" "
評価 6 - 1010 件の口コミ中 74 件が普通" "
評価 4 - 1010 件の口コミ中 30 件が不満" "
評価 2 - 1010 件の口コミ中 20 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Randy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We always stay at this location because most of the time the staff is always so friendly.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Charles、Henderson

良かった点 : 清潔度、設備とサービス
Awesome place
2024 年 2 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 5 月 26 日)
Charles,Thank you for taking the time to leave your review. We look forward to seeing you back soon!

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for your feedback! We are happy to see you enjoyed your stay and we hope to see you again soon!

8/10 (良い)

Jennifer

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pretty walking area close by
2024 年 5 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 5 月 26 日)
Jennifer,Thank you for taking the time to leave your review. We look forward to seeing you back soon!

10/10 (非常に良い)

Patricia、forest Grove

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay. Room is perfect. Comfortable. Welcoming of my dog. Room clean. Bed very comfortable. Would definitely recommend.
2024 年 5 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 5 月 25 日)
Patricia,Thank you for taking the time to leave your review. We look forward to seeing you again.

4/10 (不満)

Barbara

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Easy access from highway and easy check in and parking. Not as quiet as previous visits. Many items missing from room that I had to ask for.
2024 年 5 月に 1 泊滞在
Amanda, General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
We are so sorry to hear that there was not the correct amount of amenities in your room at check in. We are actively trying to figure out what happened and will have this corrected right away. We hope to see you again soon!

6/10 (普通)

Barbara

良かった点 : 清潔度、施設のコンディションと設備
Easy access from the highway and easy parking. Recents visits are continuing to have items missing from my room. I had no bath towels or bath mat. I had no wash cloths. There was only decaf coffee pods in my room. The bottle of hand lotion was missing as was the Do Not Disturb sign. The conditioner in the bathroom was empty.
2024 年 5 月に 1 泊滞在
Amanda, General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
We are so sorry to hear that there was not the correct amount of amenities in your room at check in. We are actively trying to figure out what happened and will have this corrected right away. We hope to see you again soon!

2/10 (非常に不満)

Marilyn

家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
When checking in around 3:45 pm,I asked for a higher floor room and front desk associate said rooms were not cleaned yet on higher floors. Then when I got room 205 & she said it’s on main floor.. we walked to the room & it is across the pool. Immediately came out to ask if we can wait til a higher floor room gets cleaned ..her answer was…. she cannot change anything and made it sound like Expedia is the worst third party to book from. Her words were ‘ can’t change assigned room when booked through Expedia .. they ( meaning Expedia ) are bad that way and Expedia is more expensive than booking through Oxford Suites. Around 4 am we had in our room heavy water dripping from bathroom light & cannot sit on toilet without getting wet on the head. Told them but had to wait for manager to get in @ 7 am. We were not changed to a different room until around noon & room was not even ready when we got upstairs, manager called me to say room was ready. Very poor customer service overall nor willing to make customer happy. The hotel is not very clean, water backs up when showering & weirdest washroom set up.. sink to wash hands is outside of the washroom & so tight you can’t change in there after a shower. During our 2 night stay, we had a leak in the bathroom from room upstairs, water not draining from shower, no lotion, no conditioner & a soaked Kleenex box ( wet Kleenex came out when I put hand in to get one). Overall poor experience for our 2 night stay.
2024 年 5 月に 2 泊滞在
Amanda, General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay at our hotel.Regarding your request for a higher floor room, we are very sorry that we were unable to accommodate your request. Unfortunately, at the time of your check-in, we did not have any available rooms on higher floors and unfortunately, we cannot alter 3rd party reservations. Our team should have communicated this more clearly and professionally, and we apologize if this was not your experience.We deeply regret the issues you encountered with the room itself, including the water leakage and the condition of the bathroom. This is certainly not the standard of service and quality that we strive to provide to our guests. At the time of the incident, we were fully booked and, unfortunately, did not have another room available to move you to immediately. We value your feedback and take it seriously as it helps us improve our services. Once again, we apologize for the shortcomings you experienced and appreciate your understanding.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

10/10 (非常に良い)

Lori

家族旅行
良かった点 : 清潔度、設備とサービス
Personnel, breakfast very nice, rooms clean and comfortable
2024 年 5 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello Lori, we are so pleased to hear how much you enjoyed your stay and our daily breakfast buffet! We have great pride for our ability to offer the very best stay for you! Hope you are able to come see us again soon!

10/10 (非常に良い)

Belinda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Belinda! Thank you for staying with us. We appreciate your feedback!

10/10 (非常に良い)

Dave

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view on the side of the property facing the river is a great change. No other buildings in-site, just nature.
2024 年 5 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 20 日)
Hello Dave, thanks for staying with us. We are so glad you enjoyed one of our river view suites. We hope you come visit us again soon!

10/10 (非常に良い)

gregory、Walla Walla

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent Hotel
2024 年 5 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 20 日)
Good morning Gregory! Thanks for staying with us. We hope to look forward to you staying with us again!

10/10 (非常に良い)

Karen

良かった点 : スタッフとサービス、施設のコンディションと設備
Very nice hotel. Clean, nice room, beautiful view of the river. Angel, the breakfast gal was so friendly and just did a wonderful job. The bartender was so awesome as well! Would definitely stay again.
2024 年 5 月に 1 泊滞在
Amanda, General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Karen, thank you for the great review! We will make sure to pass on the kudos to the team! See you soon!

10/10 (非常に良い)

Mike

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Amanda, General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Mike, thank you for taking the time to rate your stay with us, we are pleased to hear that you enjoyed it and we can't wait to see you again soon!

10/10 (非常に良い)

Connie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
loved the free drink, salad bar, soup, and breadsticks! We always stay here for bloomsday race. Its great to just walk across the street and catch the bus.
2024 年 5 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 5 月 11 日)
Connie,Thank you for taking the time to leave your review. We look forward to seeing you back soon.

10/10 (非常に良い)

Myles

良かった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 5 月 11 日)
Myles,Thank you for taking the time to leave your review. We look forward to seeing you back soon.

8/10 (良い)

Rob

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stay was fine, room was fairly comfortable overall. Decent amount of space and a good desk/couch if needed. Hallway noise was pretty high. At night there were drunk people hanging out yelling down the hall, in the morning kids screaming running up and down it. Lot of noise through the door. Everything else was great though. Breakfast buffet is a step above normal free breakfast. Would stay again if I was in the area.
2024 年 5 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 5 月 11 日)
Rob,Thank you for taking the time to leave your review. We are so sorry you had to experience the noise. We strive to make sure all guest are happy. We look forward to seeing you back soon.

8/10 (良い)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The receptionist on duty when we arrived was extremely helpful. I’d come back again.
2024 年 5 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 9 日)
Hi Kevin! Thank you for the kind words for our staff, we look forward to seeing you again!

10/10 (非常に良い)

Ruben

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 9 日)
Hello Ruben! Thank you for the great review, we hope to see you again soon!

10/10 (非常に良い)

Megan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a great place to stay. Easy access to everything
2024 年 3 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Megan, we are so glad you got to enjoy our surrounding activities and shopping options! We hope to welcome you back again!

8/10 (良い)

Shamus

Clean and friendly
2024 年 5 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Shamus! Thank you for staying with us, we are so glad you had such a great stay! We hope to see you again soon!

10/10 (非常に良い)

Angel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Angel! Thank you for the great review, we hope to see you again soon!

10/10 (非常に良い)

Jill、Palm Harbor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right across from restaurants and shopping, great location.
2024 年 5 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Jill! We're happy to hear that you hear you enjoyed our location and the surrounding activities and food options we have nearby! Hope you come see us again soon!

10/10 (非常に良い)

Connie

2024 年 5 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 5 月 25 日)
Connie,Thank you for taking the time to leave your review. We look forward to seeing you again.

10/10 (非常に良い)

Rosalie、Watford City

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was interested in walking the Centennial Trail behind the hotel, but it was closed for resurfacing until September. However, I was able to walk nearby. Another time I will return; I like this hotel and its convenience.
2024 年 5 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 5 月 4 日)
Rosalie,Thank you for taking the time to leave your review. We hope to see you back soon!

10/10 (非常に良い)

georell

良かった点 : 設備とサービス
Nice happy hour, friendly staff, pet friendly, comfy rooms! Love the Dani bath products!
2024 年 2 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 2 日)
Hello Georell, we are so pleased to hear you got to enjoy our great Oxford Social and our staff was able to make your stay so enjoyable! We hope to see you and your pet again soon!

10/10 (非常に良い)

Monte

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice location to the Airport
2024 年 4 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello Monte, we are glad you enjoyed your stay with us and we're in the right location for your needs. We hope to see you again soon!

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 5 月 2 日)
Hi Paul! Thank you for the great review! We hope you come see us again soon!

8/10 (良い)

Amber

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to area shopping and multiple food choices near by!
2024 年 4 月に 2 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 30 日)
Hi Amber, thank you for staying with us and we are pleased that you were able to enjoy the surrounding activities close by with the wide array of restaurants! We cant wait to see you again!

10/10 (非常に良い)

Darlene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great accommodations, friendly and helpful staff. Appreciate the lounge happy hour!
2024 年 4 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 28 日)
Darlene,We're so glad you enjoyed your stay and will pass your kind words along to the team.

10/10 (非常に良い)

Barcley

The is spot is great! Cindy is amazing!
2024 年 4 月に 2 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 28 日)
Barclay,We're so glad you enjoyed your stay and will pass your kind words along to the team.

10/10 (非常に良い)

Roxanne、Yakima

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at this location are awesome!! The guy in the bar and the lady who helps at breakfast make this my Favorite location
2024 年 4 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 28 日)
Roxanne,We're so glad you enjoyed your stay and will pass your kind words along to the team.

10/10 (非常に良い)

Carmen、Tampa

ペット同伴の旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All around amazing!
2024 年 4 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 28 日)
Carmen,We are so glad to hear you enjoyed your stay.We sincerely appreciate that you took the time to share your experience!

10/10 (非常に良い)

Emerson

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
10/10
2024 年 4 月に 2 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Emerson! We are so glad you enjoyed your stay and we hope to see you again soon!

2/10 (非常に不満)

christine

出張, 家族旅行
気になった点 : スタッフとサービス
when we arrived ,we had a few issues one being the maintenance guy we asked him a couple off questions and the way he answered us was pretty unprofessional and just the attitude.Front staff were ok but still not as nice as they could of been.property wasn't to bad to stay in. but we survied the night and move to a different place the next day the only reason we did not move that night as we booked on expedia and would have been a hassel
2024 年 4 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 21 日)
Christine,We are so sorry to hear that you weren't satisfied with your stay, and we really appreciate you bringing these concerns to our attention. I will be following up with our team.

10/10 (非常に良い)

Rachel

2024 年 4 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 5 月 11 日)
Rachel,Thank you for taking the time to leave your review. We look forward to seeing you back soon.

10/10 (非常に良い)

Nora

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay at Oxford Suites. It was to celebrate our anniversary and I couldn’t have chosen a better hotel. It’s walking distance to a mall and many restaurants. It’s also near walking paths along the river. The staff are all very friendly and helpful. They offer a hot breakfast with fresh fruit and an evening social that was delightful.
2024 年 4 月に 3 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Nora! We are happy to hear how much your enjoyed our hotel and congrats on your anniversary! We are overjoyed that we were able to offer you such a great stay and we hope to see you again!

10/10 (非常に良い)

Kendra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Kendra, thank you for the great review! We hope to see you again soon!

8/10 (良い)

Frederica

良かった点 : 清潔度、スタッフとサービス
Comfy beds. Great location for our needs. Good price.
2024 年 4 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Frederica, we are so happy to hear you had a comfortable stay with us! We hope to see you again soon!

6/10 (普通)

Amanda

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
When we checked in they assigned us room 125 and it absolutely stunk! The minute we opened the door even our seven year old son was asking what that awful smell was. Kudos to the front desk agent as after a call to her manager she offered us a new room. I did wonder…when I offered her to come and evaluate the smell of the first room she just said that she totally believed me. Made me wonder if they are well aware that they have some rooms with odour issues that they knowingly try to pass off to Expedia customers.
2024 年 3 月に 1 泊滞在
Amanda, General Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Amanda, I'm very sorry to hear about the unpleasant experience you had with the odor in room 125. I appreciate you bringing this to our attention, and please know it is not our practice to knowingly assign rooms with issues to any of our guests, including those booking through Expedia. We value all our guests equally and strive to provide a comfortable and welcoming environment for everyone. We will investigate this matter thoroughly to prevent similar situations in the future. Thank you for your understanding.

10/10 (非常に良い)

Elias

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s a great place to stay, the location is close to restaurants, shopping, there’s a beautiful walk path right outside, breakfast is alright and the staff is kind and helpful
2024 年 4 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi Elias! We are so happy to hear how much you enjoyed your stay! So glad our staff was able to make your experience here at oxford as pleasant as we could and you were able to enjoy our surrounding activities as well as the walking trail behind the hotel! We hope you are able to come see us again soon!

2/10 (非常に不満)

Terence

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This was the loudest hotel I have ever stayed in. We could hear whole conversations of people on neighboring rooms. Was woken up by the hair dryer of the room next door, and kept up late by talking. Really thin walls, and small bathrooms .
2024 年 4 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 6 日)
Terence,I am so sorry this was your experience. We appreciate you taking the time to share your concerns and understand your frustration. Hopefully you will give us another opportunity in the future.

10/10 (非常に良い)

Arthur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 7 日)
Arthur,Thank you for taking the time to share your experience. We hope to see you again soon!

8/10 (良い)

Angelina

2024 年 4 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 28 日)
Angelina,We sincerely appreciate that you took the time to share your experience!

8/10 (良い)

Sheri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Around a few restaurants
2024 年 3 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 6 日)
Sheri,Thank you for taking the time to share your experience. We look forward to seeing you again soon!

10/10 (非常に良い)

Maria

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check-in, friendly staff, clean indoor pool.
2024 年 4 月に 2 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 3 日)
Hello Maria, we are so happy to hear how well your stay went and you were able to enjoy our pool amenities. We hope to see you again soon!

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I absolutely love the employees the rooms are sooo clean absolutely will come back
2024 年 3 月に 1 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Michelle, we are so glad to hear you had a pleasant stay and were able to enjoy our pool so much! We look forward to seeing you again.

10/10 (非常に良い)

Nikki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I’ve stayed here many times and love it!
2024 年 3 月に 2 泊滞在
Katie Kからの返信 (投稿日 : 2024 年 4 月 2 日)
Hi Nikki! Thank you for sending such a great review from your stay. We are so glad you loved it!

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The complimentary cocktail in the evening and full breakfast in the were great.
2024 年 3 月に 3 泊滞在
Amanda, General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Lisa, thank you for taking the time to rate and review your stay with us! We are pleased to hear that you enjoyed your stay and we look forward to seeing you again!

8/10 (良い)

V

2024 年 3 月に 1 泊滞在
Dawn Miller -AGMからの返信 (投稿日 : 2024 年 4 月 21 日)
V,Thank you for taking the time to leave your review. We hope to see you back soon!