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"This was an excellent hotel for our needs as a stopover for crufts nec.The room was clean the food was good all the staff were excellent no problems would book again if going to Birmingham. "

"Good short stay . Only issue is with the access to hotel from car park 4. Even though it’s opposite, you have to walk all the way down to airport to access zebra crossing. The only other option is to walk across a busy roundabout. Not easily accessible for people with disabilities "

"Nice hotel but rooms starting to feel dated "

"There was no spa pool, tried to make a booking before our stay for a massage, was sent a message staying our request was waitlisted? When arrived at the hotel we were told there was no availability for massages on any of the 3 days we were staying so in my opinion little point in calling yourself a spa hotel if you have 1 part time person available to do massages "

"Room had an ensuite which did not have a door and was open to the bedroom, therefore the shower was at the head of the bed and worse still the toilet was just in one corner of the room. Went to reception and was told that was what I had booked and therefore there was nothing that they would do about it as I booked via Expedia and not directly with themselves. I won't be using Hilton again!!"

"Was my 5th time. Great experience. I noted that some of the amenities were pulled back a bit. But didn’t hinder my experience."

"Hotel was well worth the cost. Close to airport/nec and Birmingham internatoonal rail. 5 munutes walk to station. "

"No alarm call possible."

"Decent hotel with friendly staff. Breakfast wasn’t great but room was clean and bathroom/shower were good. Room didn’t get cleaned for a 2 night stay which I would have expected but overall happy with the stay and would use again for business travel. "