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"Everything was great"

"Pretty good basic breakfast. Just the milk was warm. "

"I have stayed in hotels that I have given five stars before, but the Best Western Premier Park Hotel in Madison, WI helped redefined in my mind what a five star hotel really is. The room was in excellent condition. The bathroom was clean, well maintained (shower door did no leak), and the shampoo and soap products were very nice. The staff was very nice. I did not feel like I was bothering them. "

"The service at the Governor’s Club was outstanding "

"After the first day we did not receive enough clean towels and the room was not cleaned. I asked about that and they said they clean the room every other day. Then the next day did not receive enough clean towels and the room was not cleaned. Then the other guy said that they only clean the room at check out. Then the room next to us played a continual beat of music throughout the night. Could not sleep. Front desk did nothing, so I called the room and politely asked them to lower it and they did. The premises is bare minimum at every level. One of the worst experiences I have ever had in 30 years."

"Room was ready on time, friendly staff, and place was clean"

"Excellent"

"Hotel is very worn and dirty. The room and beds were clean, but the rest of the hotel was filthy. Carpets needed to be vacuumed, walls, doors, cabinets in the breakfast area need a cleaning. It was quiet for the night."

"Fun hotel in a great area downtown near the capital bldg. very friendly staff. Nest decor in the hotel too. Great rooftop restaurant. "