コンドミニアム 2 ベッドルーム (Preferred) | 専用キッチン | 電子レンジ、オーブン、コンロ、コーヒー / ティーメーカー
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ザ エンクレーブ アット スノーマスの口コミ

3.5 out of 5
ザ エンクレーブ アット スノーマス
425 Wood Road, Snowmass Village, CO

口コミ

8.6

非常に良い

評価 10 - 18 件の口コミ中 11 件が非常に良い" "
評価 8 - 18 件の口コミ中 4 件が良い" "
評価 6 - 18 件の口コミ中 1 件が普通" "
評価 4 - 18 件の口コミ中 0 件が不満" "
評価 2 - 18 件の口コミ中 2 件が非常に不満" "

9.2/10

清潔度

9.8/10

スタッフとサービス

10/10

設備とサービス

9.0/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

Laura、Denver, CO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay here over Labor Day was amazing! The condos are in excellent shape and we immediately felt at home. The front desk staff was beyond friendly and helpful! The local shuttle service that they offer is also really handy. We definitely recommend staying here and wish we could have stayed longer!
2019 年 8 月に 3 泊滞在
Snowmass Lodging Companyからの返信 (投稿日 : 2019 年 9 月 3 日)
We are so pleased that you enjoyed your stay!

8/10 (良い)

Erika

良かった点 : スタッフとサービス、客室の快適度
Condo was a little dated, but cozy, spacious and clean. Great location!
2019 年 8 月に 2 泊滞在
Snowmass Lodging Company Teamからの返信 (投稿日 : 2019 年 8 月 6 日)
Thank you for the feedback! We will pass it along to the owner.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 6 月に 2 泊滞在
Joe Z.からの返信 (投稿日 : 2019 年 6 月 21 日)
Thank you for the review!

2/10 (非常に不満)

Andrew T.

On a building site! Do NOT recommend!!
Sadly this VRBO is next to a huge building site and no one informed us - drilling, beeping trucks and hammering from early am onwards, not the relaxing mountain environment we wanted. This property is also a Wyndham corporate property, which is sub booked through Expedia - this is not what I call a VRBO. All the corporate intermediaries meant that no one could help re the noise and we were offered $35 compensation on a $750 stay, insulting. All this after hours on the phone. Appalling customer service. Do not book this property until the building work is complete; such a shame given that the property, facilities and location are otherwise great. I feel exploited and let down by both VRBO and Wyndham - if you know you're next to a building site you should tell your guests when booking. I have photos and videos to back all of this up but sadly no place to post them here.
2018 年 7 月に 3 泊滞在

10/10 (非常に良い)

Derek

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved the Enclave at Snowmass for a family trip
Loved the Enclave apartment we stayed in. They're all owner owned, so you may get a different place. But the one we had was beautiful, ground floor, looked out over the ski field (we saw a fox coming home with it's dinner one evening), watched the swifts catching insects and it was a great place to explore Snowmass and Aspen from. Parking worked great (it's under cover, so if you have a bike on the roof, that will be a problem). The kitchen had everything you need to cook including good quality cookware and knives. BEds were very comfortable. Highly recommend.
2018 年 6 月に 3 泊滞在
Charley からの返信 (投稿日 : 2018 年 6 月 15 日)
Thank you so much for the review, Derek! We are so glad that you had an enjoyable stay in Aspen & Snowmass. Our owners take pride in their units and they will be happy to hear that you enjoyed your stay. We hope to see you back soon!

2/10 (非常に不満)

Dan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Expedia Problem
I paid for a three bedroom condo but the Enclave informed me that the unit that Experdia pulled from their inventory was only a two bedroom. I was forced to move to another building where they had a three bedroom available but this was a major inconvenience because the rest of our family was staying at the Enclave.
2018 年 3 月に 6 泊滞在
Lukeからの返信 (投稿日 : 2018 年 4 月 10 日)
Hello and thank you for providing feedback, Dan. I will be sure to contact Expedia to make sure this doesn't happen again. We apologize that you had a problem with Expedia, but we hope you still enjoyed your stay at our property.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Clean Room. Nice end unit. Great front office staff. Covered parking was a plus. No restaurants close to walk to.
2017 年 9 月に 2 泊滞在
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
We are glad that you enjoyed your time with us. We regret that there were noisy guests in the hot tub. As far as restaurants, Snowmass Village has several restaurants that are about a 5 minute walk from The Enclave. Please not that these restaurants may have different hours of operation during fall and late spring.

8/10 (良い)

andrea m s c

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Vista linda!
A localização do hotel tem uma vista linda das pistas de ski.
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Obrigado pela revisão!

6/10 (普通)

Jeff N.、Sugar Land, TX

良かった点 : スタッフとサービス
気になった点 : 清潔度、客室の快適度
Great location and staff - No sound insulation
The location to ski area is a plus and staff were wonderful. The free shuttle was fast. Housekeeping failed to replenish shampoo bottles and other amenities and failed to change sheets. The elevator was broken for half of our stay and getting to rooms is difficult with multiple levels of stairs.The lack of a restaurant on premises is an issue. The sounds coming from unit above us were a deal breaker as there is zero sound insulation and is why I would never stay again.
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Thank you for the review, Jeff. We regret that you did not enjoy your stay. We assure you that there is insulation and sound proofing in our units. We regret that you had noisy neighbors and we are happy to enforce our quiet hour policy to disruptive guests. We hope that you still enjoyed your time in Snowmass.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Aspen Ski Vacation
Nice unit, good location. A little hard to get around if you're not using the Enclave shuttle service. Great staff.
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Thank you for the review. We are glad that you enjoyed your time skiing with us. Our pool is open every day, if it is covered please just request that it be uncovered and we are happy to do so. We appreciate your patience in this matter is a pool cover helps us save lots of energy usage and be more environmentally friendly. We hope to see you back soon!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Thank you for the review!

10/10 (非常に良い)

Nandkumar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good affordable place for a family
The Enclave was a good place for my family to stay and enjoy the Aspen area. The unit we were in was very old and needed upgrades on kitchen gadgets and carpet. Otherwise I would have rated it 5 stars.
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Thank you for the review! We are glad that you enjoyed your time in Snowmass. We hope to see you back soon.

8/10 (良い)

Kendra、Pueblo, CO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyable mountain stay.
Very good space for kids. Awesome pool and hot tub.Staff was very helpful and courteous.
Trung Gからの返信 (投稿日 : 2015 年 11 月 14 日)
Dear Kendra, Thank you for taking the time out of your day to write a review about your recent stay at The Enclave. I'm glad to know that you enjoyed your stay with us. I will pass along your kind words to our entire staff here at Snowmass Lodging Company.

10/10 (非常に良い)

Mario、Fort Collins, Colorado

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Snowmass - Enclave
Amazing location, condo and people
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Thank you for the review! We are glad that you enjoyed your time with us.

10/10 (非常に良い)

Patrick、C spring

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great place in aspen
Outstanding stay great staff great location. Highly recommended
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Thank you for the review! We are glad that you enjoyed your stay with us! While we are close to Aspen, our location is in Snowmass. We hope to see you back soon!

10/10 (非常に良い)

Waleed、Tampa, FL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Enclave, my best ski vacation ever.
Wonderful hotel, Great location, Excellent staff and services
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Thank you for the review, Waleed! We are glad that you enjoyed your time skiing in Snowmass. We hope to see you back for some skiing soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
What a beautiful Hotel!
The Enclave is about 5-10 minute walk to Snowmass Village, which is very nice and cozy. The apartment was beautiful and clean. We had 2 bedrooms, 2 bathrooms, living room with fireplace and dining room. The kitchen was large and excellently equipped. The staff were very nice and helpful. You could live here all year round. The view is outstanding. Man enjoying his coffee and looks at or passing skiers the gondola. The location could not be better.
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Thank you for the review! We agree, we are one of the best places to stay around. Great condos at a great location.

10/10 (非常に良い)

Debi、Cincinnati, OH

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No Car Required!
The Enclave was a great find. Our family of 5 stayed in a two bedroom (#209) which provided plenty of room and views of the gondola. Other reviews complained about the stairs, but it was actually quite easy to figure out. Snowmass Mgmt Company had a van which took us anywhere we needed to go at a moments notice. It was great to fly into Aspen and not have to rent a car. The van picked us up from the airport and then provided transportation for our entire stay. We took the free shuttle to Aspen to ski for one of the days, but honestly we enjoyed the mountain and village at Snowmass much more.
Joe Z. からの返信 (投稿日 : 2018 年 10 月 23 日)
Thank you for the review, Debi! We are glad we could take care of the ground transportation for you. We prefer that you focus on you enjoying your vacation.