Snowmass Mall

What a gem and great value in Cap Hill. Close enough to downtown without the craziness. Library room is our favorite. Very private. Great breakfast included and free parking.

Hotel Review Unfortunately, our stay at this hotel was pretty disappointing. Check-in was at 3:00 PM, and we arrived around that time, only to be told that our room wasn’t ready yet and that they would call us when it was available. We never received a call. I went back around 3:45 PM, and at that point we were told the room was ready. Unfortunately, the room still wasn’t properly clean. The pillows on the bed had visible makeup and food marks on them. I brought this to the front desk’s attention, and they said they would bring clean pillowcases to the room, but that never happened. The bathroom was another major issue. It smelled extremely strongly of urine, which made the bathroom unpleasant to use. The one positive was the breakfast. My family really enjoyed it, and it was definitely the highlight of our stay. Overall, the lack of cleanliness and the poor follow-through from the staff made this a disappointing experience.