Snail Garden

2 adults & 2 kids , stayed 3 nights in studio on 4th floor. Location excellent, however everything else was disappointing. 1- the room was very dirty, hairs on floor & bedsheets, 2-unable to cook breakfast -toaster had thick layer of dust. Cleaning staff wiped it down externally, but thick dust internally also. No pot, but 2 frying pans! Door handle of toilet fell off on first use, reported same, no-once fixed it. Door had to remain open during toilet visits! Lights in stairwell unreliable . I would not feel safe walking up/down as a single woman. Lift did not work on 2nd night so had no choice. 1 pillow each per guest.

Beautiful boutique hotel on a beautiful street, rooms are very very clean and the shower is amazing. The evening waiter was very friendly and the breakfast staff were always attentive and the breakfast buffet was extensive and great quality and variety. Overall an excellent stay. Thank you.

Very clean and tidy room, great location.