Skrzatusz Vacations from ￥221,890

The room was clean and spacious and had everything that was included in the description

The young man on reception on our late Friday night arrival was exceptionally helpful, luckily he was back on reception Sunday morning unfortunately the Saturday staff not so much (didn’t acknowledge or speak)

So much potential, but a few basic things let it down. Firstly location is fabulous, 5-10 minutes from old square and royal castle and other sites. Breakfast is great, changed a little but lots of bread, meat, cheese and other options like pancakes or sausages. Good sized room and very comfy mattress. Overall good value But, not perfect. Towels are small and worn Only one small pillow Floor in room is also worn, and a few fixtures are looking tired. Great breakfast, but proper coffee is extra, which just feels stingy. Staff are a bit hit and miss too, some ladies at breakfast very friendly and helpful. But some receptionists blunt to the point of rude, definitely not going out if their way to help!

The staff were particularly friendly and amenable to requests. Service was prompt and personalised in the restaurant/bar. Very convenient to lakeside activities and international paddling championship. Thanks!

One of the best hotels I have stayed in really helpful and the food in the restaurant absolutely top class