Property amenity

Reviews of Charbonnier Motor Inn

3.5 out of 5
Charbonnier Motor Inn
44 Maitland Rd, Singleton, NSW

Reviews

8.2

Very Good

Rating 10 - Excellent. 169 out of 507 reviews" "
Rating 8 - Good. 234 out of 507 reviews" "
Rating 6 - Okay. 76 out of 507 reviews" "
Rating 4 - Poor. 22 out of 507 reviews" "
Rating 2 - Terrible. 6 out of 507 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Mar 2024
Response from Charbonnier on Apr 11, 2024
Thank you!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Charbonnier Hotel Singeton on Mar 17, 2024
Thank you!

6/10 Okay

Sue

Disliked: Staff & service
Communicate wasn't the best from that front desk, it would have been handy if he had mentioned the restaurant wasn't running at the time of arrival.
Stayed 1 night in Mar 2024
Response from Charbonnier Hotel Singeton on Mar 8, 2024
Hello Sue.I am really sorry that the restaurant was closed due to illness but it is run separately from us. We can only start to inform our guests after the restaurant informs us. Which didn't happen until later that evening.See you next time.

10/10 Excellent

Dimity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charbonnier is a great place to stay, you get a nice clean comfortable quiet place to sleep which is inexpensive and also provides breakfast in the price! What more could you want?
Stayed 1 night in Jan 2024
Response from Charbonnier Hotel Singeton on Jan 29, 2024
Thank you for your kind words.

10/10 Excellent

Sarath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located and is value for money considering spacious rooms with AC and free continental breakfast
Stayed 2 nights in Jan 2024
Response from Charbonnier Hotel Singeton on Jan 29, 2024
Thank you for your kind words

6/10 Okay

Peter

Stayed 1 night in Jan 2024
Response from Charbonnier Hotel Singeton on Jan 29, 2024
Thanks

8/10 Good

Kopila

Liked: Cleanliness, staff & service, property conditions & facilities
Greatly appreciate for Stress free check in, on last minute booking in late night !! Thank you !!
Stayed 1 night in Jan 2024
Response from Charbonnier Hotel Singeton on Jan 29, 2024
Thank you, we always try to ensure our process is easy for all guests

10/10 Excellent

GREGORY

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Charbonnier Hotel Singeton on Jan 29, 2024
Thanks

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not your average country motel...spacious elegant lobby...overall it has an upmarket feel.
Stayed 1 night in Dec 2023
Response from Charbonnier Hotel Singeton on Jan 29, 2024
Thank you for your kind words

10/10 Excellent

ji woon

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind of staff and clean
Stayed 1 night in Dec 2023
Response from Charbonnier Hotel Singeton on Jan 29, 2024
Thank you

10/10 Excellent

Shreyas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was absolutely spot on, very friendly specially with the kids. We stayed on the Christmas Eve, not sure if breakfast would be served next day morning since being Christmas. To our surprise host was there the continental breakfast was served as advertised on the add.
Stayed 1 night in Dec 2023
Response from Charbonnier Hotel Singeton on Dec 27, 2023
Thank you

10/10 Excellent

wal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Charbonnier Hotel Singeton on Dec 27, 2023
Thank you

8/10 Good

Vicki

Stayed 1 night in Dec 2023
Response from Charbonnier Hotel Singeton on Dec 27, 2023
Thank you

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good fitout, everything worked
Stayed 1 night in Dec 2023
Response from Charbonnier Hotel Singeton on Dec 27, 2023
Thank you

8/10 Good

Damir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel
Overall a good stay. The staff are attentive. Resteraunt is very good.
Stayed 1 night in Oct 2023
Response from Charbonnier Hotel Singeton on Dec 27, 2023
Thank you

4/10 Poor

Sid

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Charbonnier Hotel Singeton on Jan 29, 2024
Thanks

8/10 Good

Catherine

Stayed 1 night in Nov 2023

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent accomodation for affordable price. Close to vineyards. Free continental breakfast. Lovely staff
Stayed 1 night in Nov 2023

10/10 Excellent

Carolynne

Stayed 1 night in Nov 2023

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and management were very welcoming and lovely.
Stayed 1 night in Oct 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Stayed 1 night in Oct 2023

8/10 Good

Peter

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A really nice place to stay. Beautiful room. Slightly dated but pristine. Very friendly and helpful reception.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, amenities
The place was quite
Stayed 2 nights in Sep 2023
Response from Charbonnier Hotel Singeton on Sep 30, 2023
Thank you

10/10 Excellent

Adam

Stayed 1 night in Sep 2023
Response from Charbonnier Hotel Singeton on Sep 28, 2023
Thanks Adam, see you next time

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023
Response from Charbonnier Hotel Singeton on Sep 19, 2023
Thank you

8/10 Good

Mary-Jayne and Bernard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room and utilities are very clean. However, the shower rose is quite old and provides poor water output, and the mattress is quite bouncy. We are in the restaurant for dinner. The meal was absolutely delicious and the staff wonderful.
Stayed 1 night in Sep 2023
Response from Charbonnier Hotel Singleton on Sep 15, 2023
Thanks for your review

10/10 Excellent

Joanne

Stayed 4 nights in Aug 2023
Response from Charbonnier Hotel Singleton on Sep 7, 2023
Thanks Joanne

10/10 Excellent

William

Stayed 1 night in Aug 2023
Response from Charbonnier Hotel Singeton on Sep 18, 2023
Thanks

8/10 Good

LES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly helpful staff
Stayed 4 nights in Aug 2023
Response from Charbonnier Hotel on Aug 25, 2023
Thank you

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room is in desperate need of a make over. While the bed is super comfortable, the décor is dated, the TV was small and the picture quality was terrible. It appears that slight modifications and updates have been made, but on the cheap and it definitely shows. The restaurant needs to address their service and menu. The schnitzel was deep fried and was covered in oil. I only had a choice of chips and salad or mash and salad. I would have preferred vegetables, simply because it was winter.
Stayed 1 night in Aug 2023
Response from Charbonnier Hotel Singeton on Aug 18, 2023
Hi Peter, thanks for the review. As you would have seen we have signs in regards to renovations going on, there is never a good time for a Hotel to do reno's but we try. We certainly don't do things on the cheap, please remember we are a 3 star Hotel, not the Ritz. In regards to your dinner, the restaurant is run independently however schnitzels are either shallow or deep fried in oil and will always have some oil residue plus we never get any complaints about the menu, especially guests loving the cuisine and the sides for all dishes. If you can do better we welcome your tender to operate the restaurant. Cheers.

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. After hours check is was easy. Shower was within the bath tub so may have been hard to access for some but other rooms may be different. Would stay again
Stayed 1 night in Aug 2023
Response from Charbonnier Hotel Singeton on Aug 14, 2023
Thanks

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service
Convenient location to Singleton and good rate. The Q/S bed was more like a double? Room was clean.
Stayed 1 night in Aug 2023
Response from Charbonnier Hotel Singeton on Aug 6, 2023
Thanks, our queen size beds are queen size, not doubles, thanks.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very convenient Hotel to use as an overnight stay.
Stayed 1 night in Jul 2023
Response from Charbonnier Hotel Singeton on Jul 30, 2023
Thanks Christine, we are glad you had a great stay

6/10 Okay

Melina

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My partner and me felt disappointed. We paid for this accommodation because we read a continental breakfast was included. However, the breakfast was a box of 5 cm with cereal and a mini cereal bar for two guest. the rest was just ordinary
Stayed 1 night in Jul 2023
Response from Charbonnier Hotel Singleton on Jul 27, 2023
Thanks, we appreciate your review.

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Charbonnier Hotel Singeton on Jul 25, 2023
Thanks

8/10 Good

Kim

Stayed 1 night in Jun 2023
Response from Charbonnier Hotel Singleton on Jun 26, 2023
Thank you

8/10 Good

Sabita

Stayed 1 night in Jun 2023
Response from Charbonnier Hotel Singleton on Jun 14, 2023
Thank you

10/10 Excellent

Georgios E, Roselands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Charbonnier Hotel Singleton on Jun 13, 2023
Thank you

2/10 Terrible

Juan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The worst experience ever! Please take your time to read. Check-out was meant to be at 10am and by 10:01am we had a very aggressive man knocking at our door and even dared opening our door without our permission. He was YELLING at us that we needed to leave immediately otherwise he would charge us $100 per hour. We were late yes, and 15mins later he came back to insult us telling us that we were disrespecting the contract, he was very aggressive towards my girlfriend who opened the door the second time and offered were going to pay for the 15mins delay, but instead this furious man didn’t let us finish packing and kept yelling we needed to leave immediately and that we should go back to our country. This person was nothing but scary and aggressive. He was taking advantage of the place being almost empty. On a Sunday morning without any management to speak with at the premises, we ended up reporting this to the Visitor Information Centre in Singleton. Thanks for reading, this is not the place you should book for your weekend away in the Hunter valley.
Stayed 1 night in Jun 2023
Response from Charbonnier Hotel on Jun 5, 2023
Thanks, of course everything was our fault, from you demanding a free upgrade on check in to not leaving until nearly 11am, even saying you know check out was 10am, which holds up housekeeping to doors being slammed and rudeness. Thanks anyway, take care.

10/10 Excellent

Jeffrey

Stayed 1 night in May 2023
Response from Charbonnier Hotel Singleton on Jun 3, 2023
Thank you

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to where we were going
Stayed 1 night in May 2023
Response from Charbonnier Hotel Singleton on May 28, 2023
Thank you

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After hours check in was a breeze. Breakfast included is even better. Very convenient location, easy to get in and out.
Stayed 1 night in May 2023
Response from Charbonnier Hotel Singleton on May 28, 2023
Thank you

10/10 Excellent

Justin

Stayed 1 night in May 2023
Response from Charbonnier Hotel Singleton on Jun 13, 2023
Thanks

8/10 Good

joanne

Traveled with partner
Liked: Cleanliness, staff & service
Comfortable and warm hotel. The free breakfast was very basic and not as good as our last stay.they should bring back more food options like yoghurt and fruit
Stayed 1 night in May 2023
Response from Charbonnier Hotel Singleton on May 18, 2023
Thanks, for the Free breakfast we offer, all guest are aware it is basic and yoghurt and fruit cups are always served and available.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, very clean, great staff.
Stayed 1 night in May 2023
Response from Charbonnier Hotel Singleton on May 8, 2023
Thank you

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
The hotel is dated and is slowly being upgraded. My TV reception was really bad and was somewhat fixed. The remote was not working properly. The restaurant is ok, but the menu is unique. I would recommend they offer vegetables instead of salad as we head into winter.
Stayed 1 night in May 2023
Response from Charbonnier Hotel on May 5, 2023
Thanks

10/10 Excellent

Meldi, Rathmines

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean.
Stayed 3 nights in Apr 2023
Response from Charbonnier Hotel Singleton on Apr 20, 2023
Thank you

10/10 Excellent

Dalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short time.
Stayed 1 night in Apr 2023
Response from Charbonnier Hotel Singleton on Apr 14, 2023
Thanks Dalia, we look forward to seeing you again if you are travelling our way.