屋外プール、サンラウンジャー

ザ アウトポスト ホテル セントーサ バイ ファー イースト ホスピタリティの口コミ

5 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 398 件の口コミ中 268 件が非常に良い" "
評価 8 - 398 件の口コミ中 77 件が良い" "
評価 6 - 398 件の口コミ中 34 件が普通" "
評価 4 - 398 件の口コミ中 13 件が不満" "
評価 2 - 398 件の口コミ中 6 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

KEISUKE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

SAKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Rommel Cancinoからの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Saki,Thank you for choosing to stay with us at The Outpost Hotel Sentosa.We’re so grateful for your 5 out of 5 review. We strive to offer the best experience possible, and your perfect rating tells us that we’re on the right path.The team and I look forward to welcoming you back for another wonderful stay.Regards,Rommel CancinoSenior Assistant ManagerTravel more. Create more. Love more.

10/10 (非常に良い)

Yayoi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの方が親切でした。英語があまり話せない私達にゆっくりと分かりやすく説明してくれました。ホテル内の設備は新しくて清潔でした。プールはおしゃれで海も見えてよかったです。良い滞在になりました。
2024 年 2 月に 1 泊滞在
Rommel からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Yayoi,Thank you for taking the time to share your feedback following your recent stay at The Outpost Hotel Sentosa! We're delighted to hear that your experience was smooth from check-in to check-out. It's great that you enjoyed the overall beauty of the hotel.Thank you for appreciating my personal service to you during your check-in. Your kind words keeps me motivated. We are grateful for your patronage and look forward to welcoming you back for another outstanding stay in the near future.RommelSenior Assistant ManagerTravel more. Create more. Love more.

8/10 (良い)

YUKARI

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの対応は、親切で良かったです。ステーションまでやや徒歩で距離があると感じました。 屋上のプールバーの音楽がやや騒音でした。
2024 年 1 月に 3 泊滞在
Tonny Leeからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Yukari, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,Tonny LeeFront Office ManagerTravel more. Create more. Love more.

10/10 (非常に良い)

Takashi

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
プールが最高でした
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

keiko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
センスがよくて、きれい、 スタッフも対応よかったです
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

NORIO

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋もプールもオシャレ。エントランスが分かりにくい。
2023 年 10 月に 1 泊滞在

6/10 (普通)

SATOSHI

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2日前に気づいたのですが下の子が15歳7か月で16歳未満とのことで宿泊できないとされました。当方の不備ではあるのですがすぐにメールしたのですが返事がありませんでした…ちなみにビレッジに変更していただき宿泊はできました。ちょっとカジュアルな感じで部屋がやや狭いのが難点でしたが。USSにも近く便利でプールも快適でした。
2023 年 8 月に 3 泊滞在

8/10 (良い)

Ami

2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

NANAMI

2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

TAKERU

2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

Momoka

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
プールも広くて夜までやっていたのでホテルステイを楽しめました。こちらの拙い英語にも関わらず、スタッフの方も皆さん丁寧で優しく接して下さいました。ホテルも綺麗です。
2023 年 3 月に 3 泊滞在

8/10 (良い)

Ema、シンガポール

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
朝食が美味しかったです。
2020 年 2 月に 1 泊滞在
Travel more.Create more.Love moreからの返信 (投稿日 : 2020 年 2 月 25 日)
Dear guest, Thank you very much for taking time out to leave a review and rating. We are grateful that you enjoy your breakfast. Best regards, Lina Safie Travel more.Create more.Love more.

8/10 (良い)

mameki、JAPAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
入口が少し分かりづらいが、立地は良く便利だった。 部屋はきれいで、ホテルのプールも快適に過ごすことが出来た。
2019 年 12 月に 3 泊滞在
Travel more.Create more.Love moreからの返信 (投稿日 : 2020 年 2 月 1 日)
Dear Mameki, We thank you for your time to write us a feedback. We will continuously look into improving our guests' experience and be assured that measures will be taken to ensure our guests great outpost experience. We hope that your stay has been enjoyable despite the mentioned. We look forward to welcome you back soon! Warmest Regards, Lina

8/10 (良い)

宿泊されたお客様

2019 年 12 月に 2 泊滞在
TCからの返信 (投稿日 : 2020 年 1 月 17 日)
Dear guest, Thank you very much for taking time out to leave a review and rating. We are grateful you had an amazing stay with us and it was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono C Travel more.Create more.Love more.

10/10 (非常に良い)

ゼロ、TOKYO JAPAN

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
特に問題なかった。 部屋はきれいで、想定通りのホテルだった。 フロントは感じがよかった。 総合的に良かった。
2019 年 12 月に 4 泊滞在
TOHからの返信 (投稿日 : 2020 年 2 月 1 日)
Dear guest, We are pleased to know that you had a delightful time at the Outpost Hotel. Thank you very much for taking time out to leave a review and rating. It certainly brightens our day and motivates us to keep doing our best and improve on your next visit. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back soon. Best regards, The Outpost Hotel Sentosa Travel more.Create more.Love more

6/10 (普通)

宿泊されたお客様

グループ旅行
素敵なプール
プールが素敵でした。朝食は高いですが、美味しいです。
2019 年 12 月に 2 泊滞在
Travel More. Create More. Love More. からの返信 (投稿日 : 2020 年 1 月 31 日)
We thank you for your feedback. We hope to welcome you again soon. Best regards, Trisyia Fowzy Guest Experience Manager

6/10 (普通)

TOMOAKI

出張
良かった点 : 清潔度
男性スタッフの方がフレンドリーだった気がします。
笑顔が素敵なスタッフは、いた気がします。 プールバーの店員さんふくめて^_^
2019 年 11 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 2 泊滞在
Trisyia Fowzy からの返信 (投稿日 : 2019 年 11 月 4 日)
Thank you for your kind feedback. We as a team appreciate you staying with us. We hope you well and take good care.

6/10 (普通)

宿泊されたお客様

2019 年 9 月に 2 泊滞在
TFからの返信 (投稿日 : 2019 年 9 月 25 日)
Dear Anonymous, We thank you for taking the time to rate us in Expedia. We hope that you have enjoyed your stay with us and the entire Outpost team looks forward to welcome you back. Best regards, Trisyia Fowzy Travel more.Create more.Love more.

10/10 (非常に良い)

Yuka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在
Trisyia Fowzyからの返信 (投稿日 : 2019 年 10 月 30 日)
Dear Yuka, Thank you for the excellent rating you have given us! We hope to welcome you again soon! Warmest regards, Trisyia Fowzy Guest Experience Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 9 月に 3 泊滞在
TCからの返信 (投稿日 : 2019 年 9 月 23 日)
Dear Guest, Thank you very much for taking time out to leave a review and rating. We are grateful you had an amazing stay with us. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono C Travel more.Create more.Love more.

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ホテルの入り口が駐車場の奥にあり、分かりづらかったですが、部屋もスタイリッシュできれいで、スタッフの方の対応も丁寧で最高でした!
2019 年 9 月に 2 泊滞在
Tからの返信 (投稿日 : 2019 年 9 月 23 日)
Dear guest, Thank you very much for taking time out to leave a review and rating. We are grateful you had an amazing stay with us and it was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono C Travel more.Create more.Love more.

10/10 (非常に良い)

aicetea、japan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの方々が全員親切でこちらの要望に対してもすぐに対応してくれました。 USSからも歩いてすぐだったので立地も非常によかったです。朝食もすごく美味しかったです。
2019 年 9 月に 1 泊滞在
Tからの返信 (投稿日 : 2019 年 9 月 23 日)
Dear Aicetea, Thank you very much for taking time out to leave a review and rating. We are grateful you had an amazing stay with us and it was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono C Travel more.Create more.Love more.

10/10 (非常に良い)

T、Japan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
新しいので綺麗。プールやスタッフは良い。入り口が駐車場の奥にあるので不便だった。
2019 年 9 月に 4 泊滞在
TCからの返信 (投稿日 : 2019 年 9 月 9 日)
Dear T, Thank you very much for taking time out to leave a review and rating. We are grateful you had an amazing stay with us. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono Cahyadi Travel more.Create more.Love more.

8/10 (良い)

ノン、関西地方

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
プールと朝食(有料)が最高に良かったです。駅も近いし、アクセスは最高。スタッフもとても親切です。 問題はVillage というホテルの一角が大人仕様になって別のホテル名となったらしく、ホテル入り口がわかりにくいし、所謂高級ホテルのロビーではありません。そのためチェックインとアウト前後にくつろげるスペースはほぼありません。そこが今後の改善の余地があるかなあと思いました。 超高級ではない分、そんなに気負うことなくくつろげて、また行きたいなあと思っています。 シンガポール方式なのか、色々支払いのデポジットがあるのは事前に知っておいた方が安心できると思います。
2019 年 8 月に 3 泊滞在
TCからの返信 (投稿日 : 2019 年 9 月 9 日)
Dear guest, Thank you very much for taking time out to leave a review and rating. We are grateful you had an amazing stay with us. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono C Travel more.Create more.Love more.

8/10 (良い)

Sayomi、日本

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
エントランスが駐車場の中にあるというわかりにくすぎる作り(前にあるホテルと分かれた?)。ジムは小さめ。中国の方が多くて賑やかなのはいいのですが、家族でジムや大人オンリーのプールで騒ぐのはちょっと残念。立地は最高で、ホテルの機能やスタッフは今どきで快適です。
2019 年 8 月に 2 泊滞在
Trisyia Fowzyからの返信 (投稿日 : 2019 年 8 月 29 日)
Dear Ms. Sayomi, We thank you for your time to share your review with us. We are always looking into improving ourselves and we do take note of the mentioned feedback. We are also pleased that you have enjoyed your stay with us. We look forward to welcome you back in future! Best regards, Trisyia Fowzy Guest Experience Manager

8/10 (良い)

宿泊されたお客様

2019 年 8 月に 4 泊滞在
TCからの返信 (投稿日 : 2019 年 8 月 26 日)
Dear guest, Thank you very much for taking time out to leave a review and rating. We are grateful you had a comfortable experience with us. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono Cahyadi

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 8 月に 1 泊滞在
TCからの返信 (投稿日 : 2019 年 8 月 26 日)
Dear guest, Thank you very much for taking time out to leave a review and rating. We are grateful you had a comfortable experience with us. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono Cahyadi Travel more.Create more.Love more

6/10 (普通)

宿泊されたお客様

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
2019 年 8 月に 2 泊滞在
TCからの返信 (投稿日 : 2019 年 8 月 26 日)
Dear guest, Thank you for your review. We regret that your stay with us has been less than satisfactory. We will continuously look into improving our guests' experience and be assured that measures will be taken to ensure our hotel guests will have an exclusive Outpost Escapade. Best regards, Tono Cahyadi Travel more.Create more.Love more

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
新しいホテルでホテルプールの環境が素晴らしい。プールバースペースはもう少し遅めまで営業してもいいような気もするが、ほぼほぼパーフェクトなホテルでした。
2019 年 8 月に 1 泊滞在
TCからの返信 (投稿日 : 2019 年 8 月 26 日)
Dear guest, Thank you very much for taking time out to leave a review and rating. We are grateful you had a comfortable experience with us. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono Cahyadi Travel more.Create more.Love more

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月に 4 泊滞在
Anne Leyran Travel more.Create more.Love moreからの返信 (投稿日 : 2019 年 8 月 13 日)
Dear guest, Thank you very much for taking time out to leave a review and rating. We are grateful you had a comfortable experience with us. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards,

10/10 (非常に良い)

Mochi、Tokyo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool is amazing and the location is very convenient to go to anywhere in sentosa island.
2019 年 7 月に 1 泊滞在
TCからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Mochi, We are pleased to know that you enjoy the Outpost the amazing swimming pool and convenient location. Thank you very much for taking time out to leave a review and rating. It certainly brightens our day and motivates us to keep doing our best and improve on your next visit. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono C Front Office Manager Travel more.Create more.Love more

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 7 月に 1 泊滞在
TCからの返信 (投稿日 : 2019 年 7 月 25 日)
Dear guest, Thank you very much for taking time out to leave a review and rating. We are grateful you had a comfortable experience with us. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono C Front Office Manager Travel more.Create more.Love more.

10/10 (非常に良い)

宿泊されたお客様

2019 年 7 月に 2 泊滞在
TCからの返信 (投稿日 : 2019 年 7 月 13 日)
Dear guest, We are pleased to know that you had an amazing experience with the Outpost Hotel. Thank you very much for taking time out to leave a review and rating. It certainly brightens our day and motivates us to keep doing our best and improve on your next visit. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono C Front Office Manager Travel more.Create more.Love more

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
笑顔が素敵でした!!
2019 年 6 月に 2 泊滞在
TCからの返信 (投稿日 : 2019 年 7 月 13 日)
Dear guest, We are pleased to know that you had an amazing experience with the Outpost Hotel. Thank you very much for taking time out to leave a review and rating. It certainly brightens our day and motivates us to keep doing our best and improve on your next visit. It was our pleasure to have you with us. The entire Outpost Team looks forward to welcoming you back in the near future. Best regards, Tono C Front Office Manager Travel more.Create more.Love more

10/10 (非常に良い)

Geraldine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view was great
2024 年 5 月に 1 泊滞在
Rommel Cancinoからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Geraldie,Thank you for taking the time to share your feedback following your recent stay at The Outpost Hotel Sentosa. We're thrilled to hear that you enjoyed the view from your hotel room. We're very proud of our hotel's location and the stunning views it offers. We're glad you got to experience and appreciate it during your stay. We hope to welcome you back again soon!

10/10 (非常に良い)

Cora、Pewaukee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location , cleanliness, ambiance. I would like to stay in this place again. I will completely recommend this place to my friends and family.
2024 年 4 月に 2 泊滞在
Rommelからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Cora,Thank you for choosing to stay with us at The Outpost Hotel Sentosa.We’re so grateful for your 5-star review. We appreciate your feedback and are delighted to hear that you found your room clean as well as its ambiance. Big thank you for the recommendations!The team and I look forward to welcoming you back for another wonderful stay.Regards,Rommel CancinoSenior Assistant ManagerTravel more. Create more. Love more.

10/10 (非常に良い)

Kristina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A quiet recreative hotel located on Sentosa. Super vriendelijk personeel. Fijne kamer.
Rommelからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Kristina,Thank you for choosing to stay with us at The Outpost Hotel Sentosa.We’re so grateful for your 5-star review. We strive to offer the best experience possible, and your perfect rating tells us that we’re on the right path.The team and I look forward to welcoming you back for another wonderful stay.Regards,Rommel CancinoSenior Assistant ManagerTravel more. Create more. Love more.

2/10 (非常に不満)

Hana

2024 年 4 月に 2 泊滞在
Tonny Leeからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Hana, Thank you for sharing your review with us on your recent stay at The Outpost Hotel Sentosa.Regrettably, your overall experience in our hotel fell short of your expectations. Please be assured that we seriously take account of these service lapses and corrective measures will be taken to ensure that there will be no repetition with regards to the overall experience. Please be assured that the experience is definitely not a true reflection of our service standards and we seek your indulgence on this occasion. Thank you again for your kind understanding and we sincerely wish to have the opportunity to regain your confidence in us, so we could provide you a truly unique stay experience here at The Outpost Hotel and be of service to you in the future. Regards,Tonny LeeFront Office ManagerTravel more. Create more. Love more.

10/10 (非常に良い)

Romulo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the view of the seaside. Easy access to the places to visit. Love the easy and free access of the bus, train to go around the parks, sites, mall etc. I would highly recommended this place if your looking for tranquility, peace and quite and if you enjoy cleanliness… this place is where you wanna be <3 thank you also to the great and friendly staffs
2024 年 4 月に 4 泊滞在
Rommel Cancinoからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Romulo,Thank you for taking the time to share your feedback following your recent stay at The Outpost Hotel Sentosa. We are delighted to hear that you had a first-class experience with us and that our service, cleanliness, and amenities met your expectations.At The Outpost Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and we are thrilled to learn that our team's friendliness, efficiency, and helpfulness contributed to your enjoyment during your stay.Your kind words serve as a tremendous encouragement to our team as we continue to uphold the high standards that our guests have come to expect from us. We are grateful for your patronage and your recommendations and look forward to welcoming you back for another outstanding stay in the near future.Regards,Rommel CancinoSenior Assistant ManagerTravel more. Create more. Love more.

10/10 (非常に良い)

Angelika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 6 泊滞在
Rommel Cancinoからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Angelika,Thank you for choosing to stay with us at The Outpost Hotel Sentosa.We’re so grateful for your 5-star review. We strive to offer the best experience possible and your perfect rating tells us that we’re on the right path.The team and I look forward to welcoming you back for another wonderful stay.With best regards!

6/10 (普通)

Maria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was good. Met our expectations however the room was fairly small. Just enough for two people. Very clean, staff was nice and we really enjoyed the pools. Great bar in the top deck pool.
2024 年 3 月に 4 泊滞在
Rommel Cancinoからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Maria,Thank you for taking the time to share your feedback following your recent stay at The Outpost Hotel Sentosa.We're glad that we met your expectations and that you also enjoyed your stay as well as with our Hotel Facilities. We look forward to welcoming you back to The Outpost Hotel Sentosa for exceptional stay in the future.With best regards!

10/10 (非常に良い)

Cindy、Tacoma

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We decided to stay and take a break from the cruise ship. This was a great decision. An amazing staff that were very accommodating, friendly and helpful. Jesus checked us in and was friendly, and helpful. We were able to walk to the nearby beach and bars and then returned to the amazing roof top bar/pool to enjoy the surrounding light show/fireworks. The beds are comfortable, the shower was great and we felt safe and very well taken care of. We believe we stayed in the best hotel in all of Singapore!!!!!
2024 年 3 月に 1 泊滞在
Rommel Cancinoからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Cindy,Thank you for taking the time to share your feedback following your recent stay at The Outpost Hotel Sentosa. We are delighted to hear that you had a first-class experience with us and that our service, cleanliness, and amenities met your expectations.We are thrilled to learn that our team's friendliness, efficiency, and helpfulness contributed to your enjoyment during your stay. We indeed enjoyed our interactions with you too and your partner. The entire team was so happy with your kind words. This serve as a tremendous encouragement to our team as we continue to uphold the high standards that our guests have come to expect from us. We are grateful for your patronage and look forward to welcoming you back for another outstanding stay in the near future.

10/10 (非常に良い)

Denise

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
After a false start as I didn’t realise I needed my passport, Prince on reception was amazing and helpful and we got our passports and checked in. He was calm when I wasn’t, polite and the welcome snacks were awesome. He couldn’t do enough for us and we had an amazing stay. Love rooms, great beds and showers the rooftop pool was fab and I had the best sleep there.
2024 年 3 月に 1 泊滞在
Rommel Cancinoからの返信 (投稿日 : 2024 年 4 月 4 日)
Desr Denise,Thank you for sharing your experience with us.We are delighted to hear that overall, you love the room and the hotel facilities. We also thank you for your commendation towards our Outpost host Prince. We will pass on the compliments to him.We look forward to welcoming you back here in the future.With best regards!

10/10 (非常に良い)

Abena

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Tonny Leeからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Abena, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,Tonny LeeFront Office ManagerTravel more. Create more. Love more.

10/10 (非常に良い)

Brandon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great
2024 年 3 月に 2 泊滞在
Tonny Leeからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Brandon, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,Tonny LeeFront Office ManagerTravel more. Create more. Love more.

8/10 (良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is central location to pretty much all things you want to do. You have alot of family attractions. Alot of single couples attractions. The Subway (MRT) is so easy to use. A "Debt Card " what you use to get in and out of the Subway. So so easy. Go anywhere in Singapore you want.
2024 年 3 月に 4 泊滞在
Rommel Cancinoからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear David,Thank you so much for this wonderful review. Indeed, Sentosa Attractions are designed for families as well as for couples and even solo travelers. I hope you didn't miss the new attraction, the Sensoryscape! We trust that you also enjoyed our hotel’s service and the room amenities.Should your travels bring you back to Singapore, we hope you will choose us again. Thank you.RommelSenior Assistant ManagerTravel more. Create more. Love more.

6/10 (普通)

Lars

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
2024 年 2 月に 2 泊滞在
Tonny Leeからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Lars, Thank you for sharing your valuable feedback. We’re sorry to hear that your stay didn’t meet your expectations and was not up to our usual standard. We’ve shared your feedback with the team and have emphasized on the importance of our service commitment, we will take measures to improve.We apologise you didn't have the best time with us, we will ensure you have a delightful stay on your future visit!Regards,Tonny LeeFront Office ManagerTravel more. Create more. Love more.

10/10 (非常に良い)

Tuesday

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Amazing place Amazing space
2024 年 2 月に 6 泊滞在
Rommelからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Tuesday,Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review. We trust that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,RommelSenior Assistant ManagerTravel more. Create more. Love more.