When we checked in, we could not here anything from stuff. Bcz stuff's voice was too small. After I asked to speak louder, he never change and I could not understand what this hotel has inside.
About the room, there was a lots of dust on the floor and air conditioner was not working. So manager offered us to upgrade with letter which is really nice. according to the letter, I just call front desk and they already know. But receptionist never know and attitude was not nice. so I asked him '' are you doubting me even I have letter from manager?''He said ''Yes''
After that, that staff came our room and checked. But he was still doubting. so I called that manager with number on his card. But manager's phone's number was not exist.
Even rom service, I asked only one thing and asked did you understand? after that my food showed up with not my request.
Let me say, pool and private beach was super nice and peaceful.
But staff make us always upset and sad.