Outdoor pool, open 9 AM to 6 PM, sun loungers

Reviews of Golden Temple Retreat

5 out of 5
Golden Temple Retreat
Wat Damnak, Sala Kamreuk, Siem Reap

Reviews

9.8

Exceptional

Rating 10 - Excellent. 176 out of 202 reviews" "
Rating 8 - Good. 22 out of 202 reviews" "
Rating 6 - Okay. 1 out of 202 reviews" "
Rating 4 - Poor. 2 out of 202 reviews" "
Rating 2 - Terrible. 1 out of 202 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was great in almost every way. The walk into town is not long but dodgy as sidewalks are often missing or blocked by something. Our only suggestion is to heat the pool. As the pool is located in a shady area, it was too cool for us to spend as much time in as we hoped.
Stayed 5 nights in Feb 2024
Response from Samneang (Ms.) on May 7, 2024
Dear Frank,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden temple Retreat for another memorable experience. Kind Regards, Management Teams

10/10 Excellent

SELWYN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great staff excellent location
Stayed 4 nights in Jan 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE IDEAL STAY! Marida and the rest of the staff were extremely accommodating! From the welcome drinks and snacks, lovely breakfast, easy to book massages, and easy accessibility to pub street and other restaurants, you cannot go wrong staying at the golden temple retreat!
Stayed 3 nights in Dec 2023
Response from Samneang (Ms.) on May 7, 2024
Dear Maria,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden temple Retreat for another memorable experience. Kind Regards, Management Teams

10/10 Excellent

ravinder singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was well located - 10 min walk to pub street but best of all, it was new but a traditional design with wonderful helpful staff. The breakfast was always good while their amok curry at dinner was delicious. Nice pool and good sized rooms. The hotel were good enough to pick up/ drop off at the new airport as well as arrange all our excursions. It really was a stress free holiday. All the staff were amazing (there is a gratuity box - please use it) but special shout outs to Sofia from front desk, Heng Sinnet the excursion guide and Noy our driver
Stayed 6 nights in Nov 2023
Response from Samneang (Ms.) on May 7, 2024
Dear Ravinder Singh,Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden temple Retreat for another memorable experience. Kind Regards, Management Teams

10/10 Excellent

Kenichiro, Rye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and nice
Stayed 2 nights in Nov 2023

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the amenities of this hotel. Big spacious room with large bathroom and a massive bathtub. Has a large long pool to cool down at the end of the day. All the staff were so nice, friendly and super helpful. It’s a shame we could only stay for 3 days but if we ever come back to Siem Reap, this is the only place to stay
Stayed 3 nights in Sep 2023
Response from Sopheak on Oct 8, 2023
Dear Christpher, Warmest greetings from Golden Temple Retreat! Thank you for sharing your excellent review, it’s great to read you enjoyed Everything of our hotel. We are absolutely thrilled with your comments and glad that you had such a great time with us. We greatly appreciate your recommendation and we all look forward to extending a warm welcome back again. With kind regards, Management Team

10/10 Excellent

Ouhammou, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Grazie mille a tutta l’equipe del Temple Retrait! Un’esperienza unica e indimenticabile. Abbiamo passato tre giorni fantastici! Un servizio rapido e molto efficiente, il personale era di una gentilezza unica e il servizio era rapido e efficace. Un grazie particolare a Merida, che ci ha accompagnato per la maggior parte dei giorni. Posso dire che non si può chiedere di meglio! Lo consiglio fortemente a chiunque!
Stayed 3 nights in May 2023
Response from Sopheak on May 14, 2023
Dear Ouhammou, Warmest greetings from Golden Temple Retreat! Thank you for sharing your excellent review, it’s great to read you enjoyed Everything of our hotel. We are absolutely thrilled with your comments and glad that you had such a great time with us. We greatly appreciate your recommendation and we all look forward to extending a warm welcome back again. With kind regards, Management Team

10/10 Excellent

Beth, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was the best in any hotel I have stayed in. They are very helpful, friendly and very accommodating.
Stayed 3 nights in Apr 2023
Response from Sopheak on May 14, 2023
Dear Beth, Warmest greetings from Golden Temple Retreat! Thank you for sharing your excellent review, it’s great to read you enjoyed with our service. We are absolutely thrilled with your comments and glad that you had such a great time with us. We greatly appreciate your recommendation and we all look forward to extending a warm welcome back again. With kind regards, Management Team

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful and organising tours via the front desk was easy. Food was tasty and the packed lunch particularly good. Spa treatment were good too with one free massage included. It was very hot when we were there and the air con was not quite strong enough, but we were able to borrow a fan. The tv had Netflix etc, but not regular tv channels.
Stayed 4 nights in Apr 2023
Response from Sopheak on May 14, 2023
Dear Anne, Warmest greetings from Golden Temple Retreat! Thank you for sharing your review, it’s great to read you enjoyed with our Spa Treatment. We deeply sorry regarding to the air conditioning not strong enough during your stay. We are absolutely thrilled with your comments and glad that you had such a great time with us. We greatly appreciate your recommendation and we all look forward to extending a warm welcome back again. With kind regards, Management Team

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay in Siem Reap
They hype is real -- the Golden Temple Retreat is an absolute gem in Siem Reap. The staff make every effort to learn your name and give you highly personalized attention, so that you feel attended to and cared for at all times throughout your stay. Our room was very nice, and the hotel itself and pool are lovely. The location is ideal as it is only a short walk to the Pub Street area and other restaurants/nightlife/market areas. Highly recommend!
Stayed 3 nights in Apr 2023
Response from Sopheak on May 14, 2023
Dear Michael, Warmest greetings from Golden Temple Retreat! Thank you for sharing your excellent review, it’s great to read you enjoyed Everything of our hotel. We are absolutely thrilled with your comments and glad that you had such a great time with us. We greatly appreciate your recommendation and we all look forward to extending a warm welcome back again. With kind regards, Management Team

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and comfortable but most of all the staff were polite, respectful and always attentive and friendly. I would stay again at this hotel.
Response from Sopheak on Mar 26, 2023
Dear William, Greeting from Golden Temple Retreat! Thank you so much for your kind review. we are glad you had an amazing time with us and satisfied with your stay. We hope to welcome you in the near future. Have a wonderful day! Best Regard, Golden Temple Retreat Team

10/10 Excellent

SAMANTHA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have just spent two weeks at The Golden Temple Retreat. The hotel is beautiful calm and relaxing. The pool is wonderful and totally refreshing after a day exploring the temples and city. The hotel is in a great place just a short walk from the market and pub street without being too close. Our room was beautiful, clean and very comfortable. Breakfast was delicious with beautiful sweet fruits and a wide selection of food for everyone. The omelettes were divine. The dinner and lunch menu was good and cooked beautifully. I definitely recommend a massage in the spar. We both had the traditional Khmer massage which was wonderful, and very discreet as we were given a pair of pyjamas to wear throughout the massage, which I totally appreciated. I just wish I hadn’t left it until the day before we were leaving before having it because I felt so comfortable that I would have had a few more. We can’t thank all of the staff enough for the wonderful hospitality and welcoming us to the hotel and making us feel at home. We would especially like to thank Sopheak, Tong, Marida and Mon, for their help and friendship throughout our stay. We really had the best time here. I have never felt so welcome or comfortable as I did at this hotel and in Cambodia ️
Stayed 13 nights in Mar 2023
Response from Sopheak on Mar 22, 2023
Dear Sam and Andrew, Greeting from Golden Temple Retreat! Thank you so much for your kind review. we are glad you had an amazing time with us and satisfied with your stay. We hope to welcome you in the near future. Have a wonderful day! Best Regard, Golden Temple Retreat Team

10/10 Excellent

Paul, Loveland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golden Temple Retreat is just that -- a quite, well-staffed retreat in the middle of Siem Reap. We absolutely loved this place. The only negative was some struggle to make the AC work, but the staff was very attentive to our needs and took care of the problem.
Stayed 1 night in Mar 2023
Response from Sopheak on Mar 12, 2023
Dear Paul, Greeting from Golden Temple Retreat! Thank you so much for your kind review. we are glad you had an amazing time with us and satisfied with your stay. We hope to welcome you in the near future. Have a wonderful day! Best Regard, Golden Temple Retreat Team

6/10 Okay

CATHY

Traveled with family
Liked: Cleanliness, staff & service
The staff we’re very nice. A massage for 2 people is included in your rate and a very nice 3 course lunch as well as return transfers to the airport. They are seriously understaffed so events like happy hour are non existent even though advertised etc. I would rate this at a higher rate but it is seriously overpriced for what you get and the level of service. We paid way too much per night. it is around a $100-120 night experience.
Stayed 4 nights in Jan 2023
Response from Sopheak on Mar 2, 2023
Dear Cathy, Greeting from Golden Temple Retreat! Thank you so much for your compliment given us within this review. As we will put more effort and continue to improve our service. further, We hope that your next experience will be made a big improve if you happen to come back and give us the opportunity to serve you again. Have a wonderful day! Best Regard, Golden Temple Retreat Team

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we hoped for and more at this lovely boutique hotel. Extremely friendly and attentive staff always available to assist. The room was spacious, beautifully decorated and spotless. Every night they brought in a snack. Breakfast was buffet style with International and Khmer options. I highly recommend this hotel.
Response from Sopheak on Jan 22, 2023
Dear Peter,Greeting from Golden Temple Retreat! Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the hotel and the overall service. Your kind words are highly appreciated. We look forward to the pleasure of welcoming you back to Golden temple Retreat for another memorable experience. Kind Regards, Sopheak Hong (Mrs.) Front Office Manager

10/10 Excellent

Jim, Hillsboro, Oregon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many great things about this property. What standout most is the level of customer service at the hotel. The staff are very engaging and genuinely committed to ensure guests have a comfortable and pleasant stay. They always provided a warm welcome when we entered the lobby, greeting us by name, offering cold towels to refresh ourselves. This degree of care is evident at all levels of seniority. The hotel manager is actively interested in guests and personally involves himself in assessing the guests experience, attentive to small details of comfort and service. I cannot speak highly enough of the warmness, friendliness and professionalism of the staff. True masters in quality service. The property itself is charming, relaxing, with lush decorations and charm. The restaurant provides rich variety, entertainment. The rooms are very comfortable with unique decor that is truly spectacular.
Stayed 4 nights in Jan 2020
Response from Soeum on Feb 7, 2020
Dear Jim, Thank you very much for taking the time to share your experience with us. We are much appreciated for your great review. And we are extremely happy to hear that you had an enjoyable stay with us. Our service philosophy encourages us to deliver efficient and personalized service to all our guests and your recognition of our service feels wonderful. Once again thank you for staying with Golden Temple Retreat and we look forward to welcoming you back soon. Best regards, Chhit Soeum, Room Division Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel Experience
This was our second time staying at The Golden Temple Retreat. Our experience exceeded our expectations starting with the airport pickup all the way through check-in and our room. All hotel staff were friendly and helpful. Breakfast buffet offered so many choices, and the breakfast takeaway option for sunrise was a nice option.The spa was just what we needed as our visit wound down.
Stayed 4 nights in Jan 2020
Response from Soeum on Feb 2, 2020
Dear Deborah, Thank you very much for taking the time to share your experience with us. We are much appreciated for your great review. Thank you for staying with us again and we are extremely happy to hear that you had an enjoyable stay. Our service philosophy encourages us to deliver efficient and personalized service to all our guests and your recognition of our service feels wonderful. Once again thank you for staying with Golden Temple Retreat and we look forward to welcoming you back soon. Best regards, Chhit Soeum, Room Division Manager

10/10 Excellent

Marie, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was unbelievable. One of the best Asian hotel we have ever stayed in. You only need to ask and within minutes, someone is there to offer assistance. Especially the manager, who remembered my name and made sure our transfer to the airport was smooth. We’ve never had a manager wave to us as we we’re leaving. Room was huge and the amenities were very nice. Highly recommend!
Stayed 2 nights in Jan 2020
Response from Soeum on Feb 2, 2020
Dear Marie, Thank you very much for taking the time to share your experience with us. We are much appreciated for your great review. Thank you for considering us the best Asian hotel. And we are extremely happy to hear that you had an enjoyable stay with us. Our service philosophy encourages us to deliver efficient and personalized service to all our guests and your recognition of our service feels wonderful. Once again thank you for staying with Golden Temple Retreat and we look forward to welcoming you back soon. Best regards, Chhit Soeum, Room Division Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019
Response from Soeum on Jan 17, 2020
Dear Guest, Thank you for taking your time to review us. Our service philosophy encourages us to deliver efficient and personalized service to all our guests and your recognition of our service feels wonderful. Once again thank you for staying with Golden Temple Retreat and we look forward to welcoming you back soon. Best regards, Chhit Soeum, Room Division Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Golden Temple. ALL of the staff were exceptional and took such good care of us. One day my son was sick and stayed behind at the hotel. They checked in on him all day long and were so helpful. The property is beautiful and allows you to step out into the heart of Siem Reap. The spa is beautiful and well run. The evening happy hour is really nice and the accommodations are beautiful. I cannot say enough about this property and the staff.
Stayed 5 nights in Dec 2019
Response from Soeum on Jan 2, 2020
Dear guest, Thank you very much for taking the time to share your experience with us. We are much appreciated for your great review. And we are extremely happy to hear that you had an enjoyable stay with us. Our service philosophy encourages us to deliver efficient and personalized service to all our guests and your recognition of our service feels wonderful. Once again thank you for staying with Golden Temple Retreat and we look forward to welcoming you back soon. Best regards, Chhit Soeum, Room Division Manager

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is friendly and helpful. The hotel itself is excellent except there are few lizards climbing around in the restaurant and ants walking around the hotel room. Other than that, it provides good food and services. Overall, it’s nearly perfect.
Stayed 4 nights in Dec 2019
Response from Soeum on Dec 30, 2019
Dear Anna, Thank you for taking time to share your experience with us. I am really glad to read your great review and I am delighted to hear that you enjoy your stay with us. We strive to deliver a fun and unique local experience and to make you feel well taken care of in each and every stay. We look forward to seeing on your next trip to Siem Reap, Angkor. Best regards, Soeum Chhit, Room Division Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel in the heart of Siem Reap
Service is great, the entire staff knows your name and greets you by the second day. Close to downtown market, restaurants and bars. We signed up for the private two day tour of temples, which was well worth the price. Would Definitely stay there again!
Stayed 3 nights in Dec 2019
Response from Sim on Dec 24, 2019
Dear guest, Thank you very much for taking your time to share your experience with us. We are much appreciate to read your great review. And we are extremely happy to hear that you had an enjoyable stay with us. We look forward to welcoming you back soon. Best regards, Chhit Soeum Room Division Manager

10/10 Excellent

Kat, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our room which was on the main floor and right by the pool. We would step outside our door and be greeted by the mini waterfall cascading over the bar ...just a few steps brought us to a lounge chair where we relaxed comfortably for hours. The staff were incredibly attentive - making sure we were well fed and hydrated. My boyfriend and I are both vegetarian and the staff made sure to accommodate us accordingly. The buffet in the morning was extensive and delicious. The lunch and dinner courses were presented to us in beautiful Cambodian cutlery. Meanwhile, dinner was accompanied by friendly staff and a “cultural dance show.” The staff made our stay incredibly memorable with their class & hospitality - both at the front desk and at the spa. We particularly really enjoyed getting to know Lee at the front desk - who brought smiles to our faces every time we saw him! The tour driver organized by our hotel was also very professional and pleasant to be around. The snacks that greeted us at every turn was such a lovely surprise and we loved our short but meaningful visit at the Golden Temple Palace.
Stayed 2 nights in Dec 2019
Response from Sim on Dec 22, 2019
Dear Kat, Thank you very much for taking your time to share your experience with us. We are much appreciate to read your excellent review. And thank you for your great compliment to our hotel, services and team. We are extremely delightful to hear that you had an enjoyable stay with us. We look forward to welcoming you back soon. Best regards, Chhit Soeum Room Division Manager

10/10 Excellent

Sujata, Malaysia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to every smallest detail. Serving customers with a smile at all times.
Stayed 4 nights in Dec 2019
Response from Sim on Dec 22, 2019
Dear Sujata, Thank you very much for taking your time to share your experience with us. We are much appreciate to read your great review. And we are extremely happy to hear that you had an enjoyable stay with us. We look forward to welcoming you back soon. Best regards, Chhit Soeum Room Division Manager

10/10 Excellent

Kristina, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice and helpful! Check in was quick and there they helped me set up the rest of my trip which included: a tour of the near by temples, lunch and dinner reservations, and spa treatments.
Stayed 3 nights in Nov 2019
Response from sim on Dec 22, 2019
Dear Kristina, Thank you very much for taking your time to share your experience with us. We are much appreciate to read your great review. And we are extremely happy to hear that you had an enjoyable stay with us. We look forward to welcoming you back soon. Best regards, Chhit Soeum Room Division Manager

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Sim on Dec 22, 2019
Dear Dave, Thank you very much for taking your time to share your experience with us. We are very glad to see your excellent rating. We look forward to welcoming you back soon. Best regards, Chhit Soeum Room Division Manager

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Relaxing
Stayed 3 nights in Aug 2019
Response from Operation Manager on Aug 16, 2019
Dear Leigh, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and impeccable property We loved our stay here for 5 nights! Great location and spa was wonderful
Stayed 5 nights in Jul 2019
Response from Operation Manager on Aug 16, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Operation Manager on Jul 25, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome! We enjoyed everything about the hotel. Would recommend it to anybody traveling with kids.
Stayed 3 nights in Jul 2019
Response from Operation Manager on Jul 25, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, friendly and helpful staff, lovely food and nice clean spacious room.
Stayed 5 nights in Jun 2019
Response from Operation Manager on Jul 19, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Wedad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of calm and cool in Siem Reap
My 17 year old daughter stayed based on the recommendation of a friend. Lovely smaller hotel with exceptionally helpful staff, great breakfast, stylish setting with pool and great massage options
Stayed 1 night in Jul 2019
Response from Operation Manager on Jul 11, 2019
Dear Wedad, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a pleasant surprise for my wife and I. For our first trip to Cambodia, the staff was very friendly and accommodating. The airport pickup and drop off was excellent...nice comfy SUV and a cool coconut drink to welcome us when we arrived. The hotel itself was small but had a unique design. Rooms were clean and spacious and my wife enjoyed the body scrub products provided. Best part had to be the staff who answered our questions and even helped arranged the temple tours for us. Highly recommended!
Stayed 3 nights in Jun 2019
Response from Operation Manager on Jul 11, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Golden Temple Retreat is amazing in every way. The young lady who picked us up from the airport was one of the nicest people I've ever met. She gave us a lot of information about the area and the history of Siem Reap as we were driven from the airport to the retreat (this was a free service and included in the price of the room). She gave us cold drinks, cold towels and a karma (scarf that is worn by many people in the area). The hotel room had incredible views of the pool and the lovely grounds. The welcome included free traditional food served on a silver tray in silver challis. The iced tea drink was especially refreshing. The breakfast that was included every morning was great and the free message was the best message we had while traveling through Vietnam, Thailand, and Cambodia. The pool was sparkling and refreshing after a day in the Cambodian heat. Every time we came back to the hotel they were waiting with cold drinks and cold towels. Our stay was one will always remember, everything you could ask for and more!
Stayed 3 nights in May 2019
Response from Operation Manager on Jun 25, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Operation Manager on Jun 25, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The staff were amazing. Always smiling and could not do enough for you
Stayed 5 nights in May 2019
Response from operation manager on Jun 10, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from operation manager on Jun 10, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent hotel! You can feel the hospitality from the moment you arrive in siem reap and the staff is already waiting for you. The staff at the front desk and canteen are extremely polite. Rooms are new and clean. The best part is the food. Both my girlfriend and I think it worth a Michelin star.
Stayed 5 nights in May 2019
Response from Operation Manager on May 23, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

8/10 Good

Hoki, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit of mosquito problem inside the hotel room.I wish the hotel had more facilities also.
Stayed 7 nights in May 2019
Response from Operation Manager on May 23, 2019
Dear Hoki, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019
Response from Operation Manager on May 23, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great on-site spa services, restaurant and excellent location. Absolutely fantastic service overall.
Stayed 3 nights in May 2019
Response from Operation Manager on May 23, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Joemarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so kind and welcoming. I loved my stay here and would recommend it to friends and family. Great location and wonderful ameneties and services included (Massage, airport pick up and drop off). Make sure to go to the SPA the ladies are great and will leave you feeling refreshed.
Stayed 2 nights in May 2019
Response from Operation Manager on May 23, 2019
Dear Joemarie, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in Siem Reap! We absolutely loved it!
Stayed 3 nights in Apr 2019
Response from OM on May 7, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from OM on May 7, 2019
Dear Mark, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and absolutely clean. Service was simple superb. Highly recommend
Stayed 3 nights in Apr 2019
Response from OM on May 7, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from OM on May 7, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, enjoyed my 3 night stay
The hotel is gorgeous with great rooms, the staff were amazing helping to arrange tours and allowed late check out then access to showers until a later flight, pool is lovely but limited spaces so go for a ground floor room if you can, overall a really nice experience well worth a visit
Stayed 3 nights in Apr 2019
Response from OM on May 7, 2019
Dear James, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

ONG

Liked: Cleanliness, staff & service
We like the quietness, spacious room and the amenities. Very well maintained. Most of all, the staff at the Golden Temple Retreat. They make us feel very welcome, warmth hospitality and attentive. Food is good at the restaurant. Spa privacy and good. Keep it up
Stayed 4 nights in Apr 2019
Response from OM on Apr 7, 2019
Dear ONG, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in every way. 6 star service. Lots of fantastic extras included in the price. Generally a wonderful experience.
Stayed 2 nights in Apr 2019
Response from OM on Apr 7, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from OM on Apr 7, 2019
Dear Guest, Thank you for taking the time to share with us. It is wonderful to hear that you enjoyed your time and found the experience to have exceeded your expectations. We look forward to welcoming you back with us soon! Regards Sivon Klot Hotel Operation Manager