Siantar Vacations from ￥196,524

Clean hotel with great service. The only downsides to this property is that the $150 deposit wasn’t disclosed until after I already booked and prepaid for the room & the parking is $40 a night (in a garage that’s across the street). Other than that, this is a great place to spend a night or two.

The hotel overall I enjoyed. Its clean, staff is great and friendly when asking for directions. The only thing I hated was that I had called in advance to have all my rooms (4 rooms) in the same floor and adjacent to each other. Person that helped me over the phone never told me I had to check in person vs checking in at the kiosk because the kiosk will give random room numbers. So once I had checked in through the kiosk I had to wait in the horrible line to have all the room stuff figured out. By the time they got to me it was too late and in order to stay in the same floor one of us (me) had to stay without the city view and not even close to me party 😭 which sucked. No additional discount was offered and I had paid extra for the city view. I felt swindled but I didn’t want to ruin my family’s vacation and mine by arguing and becoming upset since most of my family was there for the first time and visiting from out of the US of A.

Alice and the staff in the Gold Experience were beyond helpful. Loved the room, balcony and service overall.

Very clean. Very quiet. Beautiful rooms.

This was a wonderful hotel to stay at over the weekend! Nearby is a wonderful Brazilian restaurant I went to every day, Bossa Nova, and in the opposite direction was a lovely donut/ice cream/hot dog shop I went to on the last day. I paid a bit more than I usually would so I could get a corner suite, and it was beautiful! I imagined living my entire life there lol. Everything was extremely comfortable. I did notice some scratches on some doors and a missing lightbulb in a lamp, but nothing that truly impeded my stay. The staff were very accommodating, even when they missed a wakeup call I requested the night before and hence I missed my bus back home, they did everything in their capabilities to cater to my needs after purchasing another bus ticket, such as allowing me to securely store my bags in the locked lobby closet, allowing me to access the closet throughout the day after my time in the room was up, and providing me with a card to access the floor of amenities for the hotel until it was time for my departure. Missing my bus due to a staff member failing to note down my wakeup call request cost me roughly $100 and a day of work, but I was refunded one day's fees worth almost $40, and the staff did their best to accommodate me. I also had an unexpectedly great day wandering around the city after having a packed schedule through the weekend, so for that I am thankful. Downtown LA is truly wonderful and this is the best hotel in the area.