Shops at Caguas

The first thing you see when you walk in is a very dirty looking sofa bed that should be thrown out , the floor was dirty had like sand or dirt on the floor the appliances look dingy not welled clean , the toilet was leaking water ! They need to hire a professional cleaning company to clean and sanitize the whole house . TVs were not working maybe the remote had no battery didn’t bother checking. They didn’t provide anything not even complimentary water … it was overpriced ! I feel I was robbed they should reimburse me ..

The only thing that was great was location 2 minute walk to the beach and some great restaurants (bar sol y mar. And coconut ocean beach restaurant shout out to those waiters and staff) checkin wasnt the clearest. We selected non refundable while booking and was supposed to get a welcome gift there was nothing. when we walked in first noticed the several bad water stains/damage. There were roaches in every room. There was only one set of batteries to switch out between all of the remotes absolutely no warm water at all had to do military showers. The second bedroom the ceiling light didnt work and bedroom door didnt shut. Backyard wasnt maintained.