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ジャズ ファイルーズの口コミ

4 out of 5
ジャズ ファイルーズ
Peace Road, Naama Bay, Sharm El Sheikh, South Sinai Governorate

口コミ

8.2

とても良い

評価 10 - 365 件の口コミ中 151 件が非常に良い" "
評価 8 - 365 件の口コミ中 133 件が良い" "
評価 6 - 365 件の口コミ中 50 件が普通" "
評価 4 - 365 件の口コミ中 20 件が不満" "
評価 2 - 365 件の口コミ中 11 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

7.4/10

設備とサービス

7.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
設備も古く、値段相当の品質には程遠い。
2022 年 11 月に 2 泊滞在

8/10 (良い)

大王様様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
便利な立地
部屋も快適でしたし立地も最高です。チェックインとチェックアウトもスムースでした。難を言えば朝食のブッフェはいまひとつでした。

8/10 (良い)

Uladzimir

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rather outdated buildings, we had to chage a room just because our villa was looking broken (all was working, but not AC for example had only two setting - on and off. All inclusive is repeatitive, after four days is annoying. Had no lamb when I was anticipating it in Egypt. Very enjoyable stay, super friendly and helpful staff, very green facility. Great for 3-4 days stay.
2024 年 5 月に 12 泊滞在

10/10 (非常に良い)

Amrou Mohamed Abdellatif

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 12 泊滞在

10/10 (非常に良い)

Yasmina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在

8/10 (良い)

Rocco

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Abbiamo pernottato presso il resort per 7 notti a Febbraio del 2024.Organizzazione dell'hotel ottima,incluse le escursioni che é possibile fare con loro.Posizione ottima in quanto a due passi da Nama Bay e la passeggiata vicino al mare a cui si accede dal resort.Pulizia molto buona,forse le camere un po da rimettere.Cibo discreto, in quanto del posto e molto vario.Abbiamo apprezzato tantissimo il barbecue la sera a cena .Unico resort con Spiaggia privata senza pontile per accedere in acqua.
2024 年 2 月に 7 泊滞在
Mohamed El Sadeq からの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Valued guest,Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Fayrouz Resort, Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes, we are delighted that you enjoyed the animation team activities, daily program and evening shows, Once again, thank you for choosing our resort and wish to welcome you in the near future.Mostafa KhalafCluster General Manager Sharm Dreams and Fayrouz

10/10 (非常に良い)

Isabella

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Davvero tutto positivo sia nel personale che nella struttura per rendere ottima la vacanzina!
2024 年 2 月に 4 泊滞在
Mohamed El Sadeq からの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Valued guest,Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Fayrouz Resort, Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes, we are delighted that you enjoyed the animation team activities, daily program and evening shows, Once again, thank you for choosing our resort and wish to welcome you in the near future.Mostafa KhalafCluster General Manager Sharm Dreams and Fayrouz

10/10 (非常に良い)

Kevin

2023 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
3*
Typical egyptian 3* hotel Dont trust revews at google maps! Food coud be better Rooms are old
2023 年 11 月に 7 泊滞在

8/10 (良い)

DAVID

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location in centre of Naama Bay
Great hotel situated in well kept grounds next to the beach in the centre of Naama Bay. We had a middle bungalow in a block of four with a glimpse of the sea through the palm trees. The room was comfortable with tea and coffee and two bottles of water provided every day. The bathroom was modelled on an American motel with a counter the length of the room so plenty of space unlike many modern bathrooms! However, the bathroom was starting to show its age! The staff were friendly and very helpful. The food was good with plenty of choice.
2023 年 11 月に 9 泊滞在

6/10 (普通)

David

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We are 2 British lady 60 plus and 70 plus with egyptian boy so we reserved two rooms. Upon arrival while unpacking suitcase in the boys room at nightvas we arrived 9 pm . Reception called us that women are not allowed in boys room. Folliw up by a call that foreigners are not allowef to be in same room with egyptian male So next time will book family room instead.
2023 年 12 月に 3 泊滞在

8/10 (良い)

jacqueline

良かった点 : 清潔度、客室の快適度
Nice stay
Good position just off promenade in Naama Bay. Room very clean and comfortable bed. Room needs updating- particularly the bathroom. Have stayed 3 times but felt that food for evening meal very repetitive
2023 年 11 月に 7 泊滞在

10/10 (非常に良い)

Saelma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All the staff was perfect and very helpful
2023 年 11 月に 6 泊滞在

4/10 (不満)

Mohammed O

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
2023 年 10 月に 27 泊滞在

8/10 (良い)

William、Belluno

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Posizione eccellente, con accesso diretto alla spiaggia privata. Il centro di Naama Bay è raggiungibile con una breve passeggiata. Struttura accogliente e sufficientemente pulita. Personale gentile e disponibile. Ci torneremmo volentieri. Da migliorare: -servizio di pulizia / preparazione dei tavoli esterni del ristorante a buffet -connessione WiFi instabile -i bagni delle camere andrebbero rinnovati
2023 年 10 月に 3 泊滞在

8/10 (良い)

SIMONA MARINELA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food was very good,even some days repeat,quiet place ,near the beach 5 min,from reception called few times and asked if we need something and if everything ok.
2023 年 9 月に 13 泊滞在

10/10 (非常に良い)

Daniele

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La struttura fa parte di un complesso con lo Sharm dream resort. È dotata di tutti i comfort. Il plus è senza dubbio il collegamento diretto alla spiaggia attrezzata. Peccato che quando giungevamo in spiaggia a prima mattina trovavamo la maggior parte dei lettini e ombrelloni occupati da teli mare (i possessori arrivavano molto dopo). Le camere e soprattutto i bagni necessitano di un restyling in quanto datate. Per il complesso è stata un'ottima struttura.
2023 年 9 月に 5 泊滞在

10/10 (非常に良い)

Fatih

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 5 泊滞在

10/10 (非常に良い)

Kübra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Teşekkürler Fayrouz
Garsonlar ve çalışanlar çok ilgili. Herşey için teşekkürler.
2023 年 9 月に 9 泊滞在

6/10 (普通)

Adel

家族旅行
気になった点 : 施設のコンディションと設備
The resort sits on the very best beach in Naama Bay. Unfortunately it is old and looks very run down. Examples are the constant presence of ants in the bathroom and near the patio door, door locks that are broken and have been replaced with a make shift lock that still allows the door to open an inch. Internet is not routinely available in the rooms but in the reception area only. We were able to get internet in our room by insisting on it. The food in the buffet is very inconsistent. Some nights it was quite good while other nights it was poor. Breakfast buffets are always the same and become boring very quickly. We have come several times during the past 15 years and it is slowly deteriorated. It's a shame because it sits on a prime piece of beach. They should consider demolishing it and building a new resort that is modern and meets the expectations of most travelers.
2023 年 9 月に 7 泊滞在

10/10 (非常に良い)

Claudia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Resort e mare da provare
Resort molto bello con spiaggia privata nel cuore di Naama bay. La spiaggia ampia e con numerosi ombrelloni garantisce posto per tutti senza essere accalcati, uguale in mare tanto spazio diversamente da altre spiagge. Mare spettacolare con 4-5 metri di sabbia iniziale e poi la barriera corallina per fare snorkeling e osservare i pesci. Bar e ristorante sulla spiaggia. Stanze non nuovissime ma tenute bene e pulite giornalmente, molto ampie. Tanta scelta a colazione in stile internazionale, tanta scelta anche a cena ma con stile più egiziano. La zona pedonale di naama bay si trova a 5-10 minuti di distanza a piedi, piena di locali e negozi per la sera
2023 年 8 月に 6 泊滞在

2/10 (非常に不満)

KHALED

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Worst place ever. It's too old they need to renew all the rooms because they are in bad condition. The staff are lazy you need to ask multiple times for anything. No Internet. I will not come to them again even if it’s free.
2023 年 8 月に 7 泊滞在

10/10 (非常に良い)

Yusuf

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 5 泊滞在

10/10 (非常に良い)

Yusuf

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 5 泊滞在

10/10 (非常に良い)

ERDI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 6 泊滞在

10/10 (非常に良い)

Amr

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff are excellent giving you the best service
2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Welcoming, clean and well located

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel & Staff at Fayrouz Resort
This is my fave hotel in Sharm, the staff are always friendly and curtious, I have stayed there many times and will continue to do so, I know call them my friends..
2023 年 5 月に 14 泊滞在

4/10 (不満)

Melisa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beklenti karşılamadı
Otelin odaları maalesef biraz eski ama özellikle çalışanlar çok kaba , plajda size tur kiralayacak kişiler emin olun en kazık fiyatları veriyorlar bize maalesef öyle oldu, fotoğraflardan tabii ki farklı yanları var sosyal medya da görülen her şey maalesef güzel olmuyormuş
2023 年 5 月に 4 泊滞在

2/10 (非常に不満)

Ahmad

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They cheated me on 3 meals and they made me pay huge amount for 4 piece shrimps I have the picture and every evidence They brought the ( check with light color ) They r cheaters and changed the name of the meal They also tried to take more money that if u want to clean ur room
2023 年 5 月に 4 泊滞在

10/10 (非常に良い)

Abdul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What I liked the most it was really quiet.
2023 年 5 月に 3 泊滞在

8/10 (良い)

Gregory

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was in a great location, just 5-10 minute walk to the most popular part of the town, but the rooms were pretty outdated and the wifi was very spotty. Nice manicured landscaping, decent pool and nice designated beach area. Standard buffet meals but notably dinner was also included. They did give 2 gallon jugs of water in our room each day. Staff was highly variable, some great and some not so great.
2023 年 4 月に 3 泊滞在

6/10 (普通)

christine

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
2023 年 4 月に 7 泊滞在

10/10 (非常に良い)

Michal

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Great stay!
Wonderful stay with kids Quiet hotel on the beach with 2 great pools breakfast standard Dinner average
2023 年 4 月に 7 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
There was no wifi in the hoo
2023 年 4 月に 4 泊滞在

6/10 (普通)

Balwinder

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here in February after having our trip to Mauritius cancelled. This was our 4th stay at the Fayrouz previously staying here pre-pandemic times. The hotel is well-positioned on a lovely promenade that takes you into Naama Bay. The pool is clean & beach is lovely with amazing coral. The grounds are gorgeous. The staff work very hard and are what make this resort so welcoming! But, we really did struggle with the lack of food choice at all times of the day. If you are looking at somewhere that gives you a wide range of foods this is not it. Breakfast is basic, same at lunch and dinner. We also found the food always to be warm and never hot. Im a pescetarian and diabetic and after speaking to the Mohammed (Manager) he very kindly arranged to have meals cooked to cater for my dietary requirements which we were amazed and made me feel very special - I thank the whole team for making our experience something to remember! You can venture into Naama Bay where you can find markets, shops, and good steak (for you carnivores) and sea food restaurants on your doorstep but again if you are vegetarian you may struggle. The WIFI is a real issue at the hotel, very intermittent and the connection is only available poolside, restaurant or lobby. Not ideal if you fancy streaming Netflix or check emails in the room. It was lovely not to have to queue at meal times or to get a sunbed either at the pool or beach. The beach towels should be replaced in your room but it doesn't actually h
2023 年 2 月に 11 泊滞在

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Fayrouz is in the perfect location in Sharm. It has large rooms spread across a large site with lots of well-maintained gardens. It has several pools, one of which is heated. There is plenty of choice of food in the restaurant. The staff are truly excellent. They also responded to problems. Our safe didnt work, but they fixed it promptly. The shower had only a dribble, they made an improvement within the day. But it did not work perfectly. The AC in the children's room, next door, did not work and they fixed that before we returned. They came within an hour when the water from the AC dripped though the ceiling. The beach should be one of the best features. It is huge and the sea is gorgeous. Amongst the soft white sand there are two hundred umbrellas topped with old palm leaves. But there are not enough sun beds. All of them are occupied soon after 9.00 each morning. They need to buy one hundred new ones immediately and then another hundred each year to replace those which are ripped. The hotel needs money spending on it. However, we had a superb holiday and will go back to that resort even in its current condition.
2023 年 3 月に 7 泊滞在

10/10 (非常に良い)

Roland

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
gut: direkt am Meer; sehr freundliches Personal; Nähe zur Fußgängerzone (Shopping, Restaurants) von Neama Bay (ca. 1 km entfernt) weniger gut: das Essen abends im Hotel: zähes Rindfleisch; Gebratenes war oft angebrannt
2023 年 3 月に 4 泊滞在

8/10 (良い)

Rosa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Non è un resort è una grande famiglia, da premettere che sono stata molto esigente perchè volevo che la mia permanenza al fayrouz lo fosse perfetta e lo è stata ,vi posso confermare che dal primo a l ultimo che lavora in questo posto da anima e cuore per accontentare il cliente,non è scontato, quindi posso solo che consigliarvi di soggiornare in questa struttura.

8/10 (良い)

Giulio

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 7 泊滞在

10/10 (非常に良い)

Lars

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Jättebra boende. Ringde varje kväll fr receptionen o frågade om vi saknade något och om vi behövde ngt. Maten omväxlande o god. Receptionspersonalen överlag bra. Dock ingen växlingsservice vilket var ett minus. Många ryssar! (Dock ej störande!) Avsaknad av skandinaver på hotellet. Vi var de enda...Stranden jättefin o ren. Bra snorklingsmöjligheter o rikligt med vattensporter. Bra avstånd till Nama Bay o shopping. Lätt att hitta taxi runt området. Slutsummering: Toppenbra!
2023 年 1 月に 14 泊滞在

10/10 (非常に良い)

Ippolito

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Meraviglioso ,come posiziine ,come tipologia di villaggio ,anche se un po datate le camere.
2023 年 1 月に 10 泊滞在

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es war alles sehr schön. Nächstes Jahr gerne wieder!!!

10/10 (非常に良い)

Francesco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在

10/10 (非常に良い)

Francesco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在

6/10 (普通)

Victoria

良かった点 : 清潔度、客室の快適度
2022 年 11 月に 11 泊滞在

10/10 (非常に良い)

Lynda

2022 年 11 月に 5 泊滞在

10/10 (非常に良い)

Bernard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 11 月に 6 泊滞在

10/10 (非常に良い)

Amy

2022 年 11 月に 4 泊滞在

2/10 (非常に不満)

Savel

2022 年 10 月に 2 泊滞在