シャージャラル科学技術大学周辺のホテル

「I booked this property for 5 nights after seeing it in a YouTube video, which turned out to be a mistake. There was no dedicated manager onsite, and the bedsheets and pillows were used and not cleaned. I couldn’t sleep at night because of mosquito bites. For showering, I was only given hand soap. Breakfast was terrible. I waited outside in the morning hoping to speak to someone and eat, but no staff appeared until 9:40 am. I was served two parathas, egg cutlets, and chalkumra curry — with no...

「Communication 」

「It’s really nice and clean and staff」

「Breakfast was limited and same every day. For tea and coffee they have to get to kitchen to get hot water every times you order for it during breakfast times. Made mistakes for my stay room rent. They provide nuts and chips during your stay without telling you that they are not」

「Thank you very much for the great service. It was great help to be able to early check in while we were tired of over night train journey. The service of the front desk was excellent..」

「Front desk stuff was rude. Do not have basic sense of customer service. Hotel booked with free airport shuttle. The hotel did not honour that and charged us extra. Room had mosquitoes. Not sure why there was hype about this hotel. According to the service, this is the worst hotel in Sylhet. Will never stay here again. 」

「Service was great but room was not standard condition!!」

「The service was good」

「All good」

「 We booked a hotel based on what was shown on the website, but upon arrival, we were given a completely different hotel — Al Ebraj Hotel — which looks nothing like the photos on the booking site. They told us this is our hotel, but it does not match what we originally booked. Regards, M. Khan 」

「Poor decoration and non standard bathroom shower. 」

「Room was very clean.. Wasn’t any light wen electric went .. We didn’t get what we booked for ..」