ベストウェスタンシャフツベリーザロイヤルチェイスホテルの口コミ

6/10 (普通)

Masa、日本　群馬県

出張

2020 年 1 月 14 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

雰囲気、朝食は良かった。隣接する部屋の騒音が聞こえ、わずらはしい。駐車スペースが少なく、車を停めるスペースを見つけるのに苦労した。

2020 年 1 月に 2 泊滞在

8/10 (良い)

Gon、London

2018 年 4 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

カントリーサイドにある快適なホテル

ドーセットへ出かける途中に１泊しました。ホテルの中にはプールがあり、地元の人らしき人もお金を払って利用しているようでした。車に長時間乗っていた子供にとって、このプールで遊べることはストレス発散になりました。室内も綺麗に整っており、ホテルの従業員の皆さんも親切で、お願いしたことはすぐに対応してくれました。次回もまた滞在したいと思うホテルでした。

2018 年 3 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2018 年 5 月 4 日)

Thank you for posting a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to post your review. Yours sincerely, Lesley Ali

8/10 (良い)

David

カップルで旅行

2024 年 5 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Our room (33) was very good - spacious with an excellent en suite. The staff are friendly, helpful and professional (especially Sue at breakfast). We didn’t use it but there’s a lovely big swimming pool

2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Mike

カップルで旅行

2024 年 5 月 12 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Lovely place great staff ideal parking had great time making memories cant fault it

2024 年 5 月に 2 泊滞在

Finからの返信 (投稿日 : 2024 年 5 月 12 日)

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

8/10 (良い)

Ben、West Wickham

家族旅行

2024 年 5 月 6 日

良かった点 : スタッフとサービス、設備とサービス

The hotel is a little tired around the edges and could do with renovation perhaps, but the staff are polite, the location is great and the pool a welcome distraction!

2024 年 4 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 5 月 22 日)

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

8/10 (良い)

Lindsey

小さなお子様連れの家族旅行

2024 年 4 月 28 日

良かった点 : 清潔度、スタッフとサービス

It felt very family oriented.

2024 年 4 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 5 月 3 日)

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

10/10 (非常に良い)

Harry

2024 年 4 月 27 日

2024 年 4 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 5 月 22 日)

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

10/10 (非常に良い)

kenneth

2024 年 4 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Quaint staff were great

2024 年 4 月に 4 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 26 日)

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

8/10 (良い)

Jonathan

2024 年 4 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 4 月に 1 泊滞在

Fin からの返信 (投稿日 : 2024 年 4 月 12 日)

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

6/10 (普通)

Becky

2024 年 4 月 3 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : スタッフとサービス

2024 年 3 月に 1 泊滞在

Fin Heysからの返信 (投稿日 : 2024 年 4 月 12 日)

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Fin Heys,Reception ManagerBest Western Shaftesbury The Royal Chase Hotel.

10/10 (非常に良い)

Anthony、Reston

2024 年 3 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 3 月に 2 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 (普通)

Christine

2024 年 2 月 25 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

Returning at 10.30 pm there was no available parking due to an outside booking. Excellent reception staff ,- especially the one who moved her car to provide a space for me. Floors not hoovered, faux leather chair split, paint peeling from ceiling, hairs in bath and on tiles.

2024 年 2 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 (良い)

Michelle

家族旅行

2024 年 2 月 24 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Room was ok not as clean as it could be otherwise good stay I would stay again

2024 年 2 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 (良い)

Andy

2024 年 2 月 21 日

2024 年 2 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 (良い)

Mike

2024 年 2 月 20 日

2024 年 2 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 (非常に良い)

Robert

2024 年 2 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Birthday Weekend away..

The staff were brilliant, they couldn't do enough for us.. we we're on a birthday weekend, reception and dining room staff were brilliant.. Pool and sauna were good. Wouldn't hesitate recommending staying there again.. And Shaftesbury was lovely..

2024 年 2 月に 2 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 (非常に良い)

paul

2024 年 2 月 17 日

2024 年 2 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 (非常に良い)

Diana

出張

2024 年 2 月 13 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

A great find for business trips

Spotless room, v comfortable bed, swimming pool was clean, thoroughly enjoyed my one night stay. I did not eat at the hotel so cannot comment on the food.

2024 年 2 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 (非常に良い)

Patrick

2024 年 2 月 8 日

2024 年 2 月に 2 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 (非常に不満)

Aleksandar

出張

2024 年 2 月 7 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

2024 年 2 月に 3 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 (非常に良い)

Catherine

2024 年 1 月 30 日

2024 年 1 月に 1 泊滞在

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 (非常に良い)

John

出張

2024 年 1 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great spot staff were proper especially viv who helped me with everything lovely and warm despite cold weather

2024 年 1 月に 4 泊滞在

6/10 (普通)

Martin

2024 年 1 月 20 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

Breakfast - shocking

Breakfast took an hour. Run by One person who was happier singing and doing dishes than serving and cooking.... Not Impressed.

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Anna

2024 年 1 月 11 日

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Margaret

家族旅行

2023 年 12 月 23 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Excellent venue for family reunion

Excellent faciliities. We enjoyed having the swimming pool. The bedroom and bathroom was comfortable and spotlessly clean. Staff were very helpful, both on Reception and in the breakfast area. The breakfast menu was great . Car parking was sufficient. There was no traffic noise and the grounds were attractive and well kept.

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Caleb

2023 年 12 月 9 日

良かった点 : スタッフとサービス、施設のコンディションと設備

2023 年 12 月に 1 泊滞在

8/10 (良い)

Ben

2023 年 12 月 8 日

良かった点 : 清潔度、スタッフとサービス

Finからの返信 (投稿日 : 2024 年 4 月 2 日)

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 (普通)

Susan

2023 年 12 月 4 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

Room was cold and shower delivered cold water only . Staff were friendly and helpful

2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Clare stringer

2023 年 12 月 3 日

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Kevin

家族旅行

2023 年 12 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Festival of lights

Had a great night sleep and enjoyable breakfast. Recommend staying ( very good )

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

david

2023 年 11 月 26 日

2023 年 11 月に 2 泊滞在

8/10 (良い)

Scott

2023 年 11 月 26 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Brendan

家族旅行

2023 年 11 月 25 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

A decent mid range hotel. The room was clean and comfortable, breakfast was good and the pool is a nice bonus.

2023 年 11 月に 1 泊滞在

8/10 (良い)

Sara

2023 年 11 月 19 日

2023 年 11 月に 1 泊滞在

8/10 (良い)

Brett

出張

2023 年 11 月 8 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

The property is tired and in desperate need of refurbishment. Not a comfortable/pleasing stay

2023 年 11 月に 1 泊滞在

8/10 (良い)

Neil

グループ旅行

2023 年 10 月 29 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Nice hotel, bit dated

Hotel is very dated, but clean, nice big bedroom, comfy bed, excellent breakfast. Staff were friendly and helpful especially Mandy on the desk who went above and beyond to help us, thankyou

2023 年 10 月に 1 泊滞在

6/10 (普通)

bryn

2023 年 10 月 29 日

良かった点 : スタッフとサービス

WiFi useless very poor signal whoever you tried it. and unsecured network so unable to use for business. Shower not working properly scalding or freezing. No inbetween. Tv hit and miss works sometimes not others. Looks a bit run down from outside. But inside was clean. Evening meal was very good. But full English breakfast was sub standard. I sausage without taste 1 rasher of overcooked bacon 1 mushroom with no taste whatsoever half a small tomato and 2 poached eggs (as requested.)One cooked to solid the other undercooked and slimy. The black pudding was the size of a 50ppeice and tasted like it had been cooked in engine oil. The toast and has browns were great. The coffee was from a multi use machine and was foul. It was so bitter I couldn’t drink it. Saying that the staff I encountered were excellent. Would I stay again? No not at that price.

2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Malc

2023 年 10 月 5 日

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Nicholas

家族旅行

2023 年 10 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

lee

2023 年 9 月 28 日

2023 年 9 月に 1 泊滞在

8/10 (良い)

Miss

2023 年 9 月 24 日

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Derek

2023 年 9 月 16 日

良かった点 : 設備とサービス

Clean and comfortable

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Alison

2023 年 9 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 9 月に 2 泊滞在

8/10 (良い)

Emma

2023 年 9 月 10 日

2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

Jacqueline

2023 年 9 月 9 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Poor

Bar only open 6-9 pm. Dinner only 6.30-8.30!! Slimming world staff parking in one of only 2 blue badge spots. Staff great especially afternoon/ late reception and breakfast servers

2023 年 9 月に 3 泊滞在

8/10 (良い)

Nicola

出張

2023 年 9 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 9 月に 3 泊滞在

6/10 (普通)

T

出張

2023 年 9 月 5 日

良かった点 : スタッフとサービス

Adequate..

Dated rooms, mainly clean but in need of modernising. TV was small and basic, no HD. Shower over bath with curtain.

2023 年 8 月に 1 泊滞在

6/10 (普通)

Stephanie

家族旅行

2023 年 9 月 3 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

Extremely dated property with very dated facilities. No climate control. No power showers. Limited choice at breakfast.

2023 年 9 月に 1 泊滞在

6/10 (普通)

Valerie

2023 年 9 月 2 日

2023 年 8 月に 1 泊滞在

6/10 (普通)

Rupert、St Peter Port

2023 年 8 月 30 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

2023 年 8 月に 2 泊滞在

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