The pool was too cold to use. Tv in the cabin was good but no satellite and my netflix would not work. The Garden tub in the Master bedroom was not usable as the water came out in such a small amount it would have taken hours to fill it. All in all, i would not stay there again
hours to fill it.
Steven M.
2024 年 11 月に 3 泊滞在
2/10 (非常に不満)
Katie R.
2024 年 8 月 12 日
良かった点 : 清潔度
Beautiful cabin horrible stay
WiFi didn’t work for 3 days and there is no cell service. Management finally fixed it on the 3rd day. Hot tub was not functioning properly. Washing machine did not work management was called came a fixed it for it to cut out in the first cycle. Clothes were stuck in machine as lid was locked supposed to send clothes and have yet to receive them 3 weeks later. Multiple calls to inquire about a refund with no response.
Katie R.
2024 年 7 月に 4 泊滞在
6/10 (普通)
Amanda M.
2023 年 1 月 12 日
気になった点 : 清潔度
Great location
The cabin was in an awesome location, right between Pigeon Forge & Gatlinburg. Short drive to everything.
While we were there the pool maintenance people showed up one morning & because we didn’t answer quick enough, we were sleeping, they opened the door themselves & scared our kids. They wanted to walk through the house to get to the pool, which would’ve included walking through the master bedroom where we were still sleeping so we insisted they come in through the pool door downstairs to which they replied was very difficult. Apparently they had to empty the humidifier in the pool area bc it hadn’t been working & perform pool maintenance. They added so much chlorine or chemicals to the pool that we could smell it strongly throughout the house, which caused me to get a horrible headache & we had to open some windows even though it was cold & raining to air it out and had to go off for the day bc it was making me sick. When we got there the whole pool area was very damp, condensation on everything, ceiling leading to pool room was dripping onto the stairs. We could tell it was a continuous problem bc there looked to be water leaking from the air vents in the room. There was lots of rust dripping down the wall and where it had puddled on the floor. Everything was wet & gross.
They really need to hire a better cleaning crew. There was trash under the night stands, receipts and trash in bedroom drawers, lots of trash and other items under the bed and in the bed frame around the mattress. I wiped up a small water drip that had come from the dishwasher and the paper towel was disgusting. They need to mop the floors badly! We kept flip flops on inside the house bc the kids socks immediately got filthy and I felt the floors were just disgusting. I didn’t allow them to sit or play on the floor either. We brought a brand new air mattress and it was dirty when I went to roll it up and pack it to go home. The couch pull out mattress cover was very stained.
There’s glass behind the dart board that is broken and a hazard and needs to be replaced.
The video game included in the listing & photos is not there. I emailed prior to arrival to make sure it was in good, working condition & the pool heat was on bc a previous renter mentioned video game not working and the response only said pool heat was on, failed to mention game at all. I emailed back asking for a response to my other questions and got nothing. I wouldn’t stay here again. Filthy.
Amanda M.
2022 年 12 月に 3 泊滞在
10/10 (非常に良い)
Amanda B.
2022 年 6 月 11 日
良かった点 : 清潔度
Quiet location convenient to both Gatlinburg & Pigeon Forge
We enjoyed our stay here. Note there are a lot of stairs! The main level is the living room/kitchen and bedroom is downstairs. Pool is another level below that. All levels have decks to the outside. Property was clean. We had a great stay.
Amanda B.
2022 年 5 月に 4 泊滞在
2/10 (非常に不満)
Angela L.
2022 年 4 月 4 日
気になった点 : 清潔度
Poor communication and upkeep
Got this cabin for the pool, my grandsons birthday weekend and he loves to swim.
Was not told until checking in that the pool heater was out.
Hot tub only had one jet that worked
Arcade game did not work
Lost water for about 30 minutes
Drafty door in the bedroom
Angela L.
2022 年 4 月に 2 泊滞在
8/10 (良い)
richard m.
2021 年 12 月 24 日
良かった点 : 清潔度
Nice place with added pool inside
Like the facilities and location
Enjoyed our stay does need some repairs
Leak in ceiling near pool table
Gas heat in bedroom nor on deck work.
richard m.
2021 年 12 月に 4 泊滞在
10/10 (非常に良い)
Eric C.、Leland, North Carlolina, USA
2021 年 12 月 9 日
良かった点 : 清潔度
Beautiful Getaway
I, my wife, and two kids really enjoyed this house. Amazing amenities. Very quiet outside. Short drive to go anywhere. My family wants to go back.
Eric C.
2021 年 11 月に 4 泊滞在
10/10 (非常に良い)
Jusin T.
2021 年 6 月 10 日
良かった点 : 清潔度
Great honeymoon Place
Property was available to check-in at 2:30 pm instead of 4 pm. Only 2 other cabins around but they aren’t to close so you still have privacy.
Jusin T.
6/10 (普通)
Melissa C.
2021 年 6 月 5 日
気になった点 : 清潔度
Don’t Count on the Hot Tub or Speakers
The house overall was very nice. Unfortunately, it was not cleaned very well. At 10:30 the first night , we pulled out the sofa bed and found stains and crumbs in the mattress pad. The 2nd day, everyone was excited about getting in the hot tub. We opened it up and found about a foot of ice cold water in it (with debris). I called the agency and they said someone would be out that day. After waiting all day, someone came in the afternoon of the NEXT day. He replaced the motor. While he was there I mentioned that the lights didn’t work in it and he said nothing... and left. The debris was also left in there. I was able to get in on the LAST night of our stay. Only 3 of the jets worked, the lights didn’t work and I could feel the dirt at the bottom and on the seat. There are also Bluetooth speakers in the pool room. Our would not connect, it needed a code. I asked the rental agency 3 times, asked the repairman(who supposedly) put the speakers in, and contacted the owner twice..... no one helped....