Serpins Vacations from ￥310,584

Clean room and helpful staff

Excellent

We had a great stay. Staff was very nice, friendly and always offer help. Room was clean. Only one thing, there was limited options of tv channels. Everything was great. We’ll stay here again next time we’re in Lisbon. Definitely recommend

Amazing and unique place to stay! Wouldn’t have expected it based on the outside of the building. We almost couldn’t find it because we had to go down a road where cars can’t go and then walked right past it in the small alley where it is located. The sign wasn’t obvious. Check-in was great. We had to ring the doorbell since it was after hours. We panicked because the sign on the door said they were closed. Included breakfast was lovely. We ordered custom-made eggs, tea and coffee. The rest was buffet style. My son asked for chocolate milk both mornings and got hot chocolate, so that must be their interpretation. It was good though! Rooms are very modern and clean. There is no shower door or curtain so I’m not sure if our floor wasn’t sloped like it should have been, but our floor got Drenched even when moving the angled shower head. I accidentally turned on the stove twice and didn’t realize it when reaching to use the plugs by the stove. I didn’t know how to turn it off, so my husband played around with it until it turned off. I told the front desk to double check to be safe! Their Airport car service is ~35€ but comes to their door. You get one free bottle of water a day (serves more than one person). We received a lovely welcome message, free wine and chocolates. Great location and close to many restaurants and things to do. Would definitely recommend! Wonderful, friendly staff. Very helpful. Had to borrow their phone to call my previous hotel.