Sergelen Vacations from ￥132,788

Room clean but showing age

There was a fire at the hotel, but it was not evacuated properly. At 1am, there were people in the restaurant/bar area, hanging out in the lobby and in their rooms. There was no fire alarm. Instead, we got a phone call telling us there was a fire. There were 3 firetrucks, 2 hoses going in through the lobby and one extension ladder at the 12th floor, but the staff encouraged us to stay inside to get out of the cold. Seemed very unsafe considering there was a room on fire.

部屋によって当たり外れがありそうだが、部屋は使いやすかったです。また利用します。

It was located inside a mall with restaurants. Its also walking distance from the square other attractions.