Serenity Bay Beach

1. The valet upon arrival was not in place and the wait was longer than expected. 2. There was too much noise in the hallway in the night time and too much noise from the neighboring room at night. 3. There was too much vehicular noise in the night time and very early morning.

Nice new place. Not enough hot water. No USB plug ins. Had issues with getting codes and key fobs To work. Buddy bought one. So can’t be to bad.

It’s obvious the Hyatt is the lower tier between the three hotels at Baha Mar. The rooms in the West tower are worn out and outdated. Requested to be switched to a different room and we were switched to the East tower that was more spacious and slightly more modern. Bed sheets had stains on them even after getting changed. Towels in the bathroom had stains, towels on the beach had stains and holes. All of the nicer padded lounge chairs by the pools are pay to use. I would recommend the SLS, which is only slightly more expensive, if you’re going to go