Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park! It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review! We look forward to welcoming you again in the near future! If you have any questions about our hotel, Please feel free to contact us. Thank you very much.
Sincerely,
Courtyard Seoul Botanic Park
Dear KIYOKO,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
We truly apologize we could not meet your expectation on the level of cleanliness of bathroom. Your concerns have been discussed with our related team for internal review and immediate corrective action. We will make up all rooms perfectly for our all guests. We hope that the next time you visit us you will give us the privilege and the pleasure to serve you.
Sincerely,
Courtyard Seoul Botanic Park
Dear Masaru,
Warm greetings from Courtyard by Marriott Seoul Botanic Park! It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review! We look forward to welcoming you again in the near future! If you have any questions about our hotel, Please feel free to contact us. Thank you very much.
Sincerely,
Courtyard Seoul Botanic Park
Dear REIKO San,
Warm greetings from Courtyard by Marriott Seoul Botanic Park! It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review! We look forward to welcoming you again in the near future! If you have any questions about our hotel, Please feel free to contact us. Thank you very much.
Sincerely,
Courtyard Seoul Botanic Park
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park! It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful rating! We look forward to welcoming you again in the near future! If you have any questions about our hotel, Please feel free to contact us. Thank you very much.
Sincerely,
Courtyard Seoul Botanic Park
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park! It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful rating! We look forward to welcoming you again in the near future! If you have any questions about our hotel, Please feel free to contact us. Thank you very much.
Sincerely,
Courtyard Seoul Botanic Park
10/10 (非常に良い)
HIRO、JAPAN
出張
2019 年 10 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Conformable and Clean.
Very Good!!
HIRO
2019 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 10 月 11 日)
Dear HIRO,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review!
We are delighted to know that you had such a great relaxation with us. As you mentioned, Hongdae is quite close to us when riding subway even though we are located a bit far from city center. We appreciate you giving us a nice review and look forward to welcoming you back soon.
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
8/10 (良い)
宿泊されたお客様
2019 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
宿泊されたお客様
2019 年 8 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2019 年 9 月 5 日)
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful rating!
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
Dear タケハル,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review!
We are delighted to know you were satisfied with our service and mentioned you will visit us again.
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
Dear YUKA,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review!
We are delighted to know that you chose us when you visited Seoul and had a great experience with us.
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 7 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 7 月 16 日)
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful rating!
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
Dear Valued, Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
I truly apologize for any inconvenience during your stay. We are replacing towels upon
guest request to reduce environmental impact. However, it is absolutely our fault if you were told to reuse towels even though you asked us to replace them. For more detailed explanation, if guests leave towels on the bottom or ask us to replace them, our housekeeping is replacing them. Otherwise, we recommend guests to reuse them. We will make it clear so that all of our guests are aware of it and feel more comfortable during their stay.
We hope that the next time you visit us you will give us the privilege and the pleasure to serve you.
Sincerely,
Marco Pigatto
10/10 (非常に良い)
宿泊されたお客様
2019 年 6 月 24 日
宿泊されたお客様
2019 年 6 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2019 年 6 月 27 日)
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful rating!
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review! We are delighted to know that you were satisfied with our Executive Floor Lounge service.
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
8/10 (良い)
宿泊されたお客様
2019 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
日本語は通じなかったが、私の拙い英語を理解しようとしてくれ、有難かったです。
宿泊されたお客様
2019 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2019 年 5 月 15 日)
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review!
We are sorry that we couldn't deliver Japanese service during your stay. We will encourage our associates to learn Japanese for our Japanese guests.
We hope that the next time you visit us you will give us the privilege and the pleasure to serve you.
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful review!
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
10/10 (非常に良い)
宿泊されたお客様
2019 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 5 月 12 日)
Dear Valued Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a wonderful rating!
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
8/10 (良い)
mummy
出張
2019 年 3 月 7 日
良かった点 : 清潔度、施設のコンディションと設備
きれいでよかったです。
mummy
2019 年 2 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2019 年 3 月 18 日)
Dear mummy,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for sharing a great review!
We look forward to welcoming you again in the near future!
If you have any questions about our hotel, Please feel free to contact us.
Thank you very much.
Sincerely,
Marco Pigatto
8/10 (良い)
take2、日本
2018 年 9 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
take2
2018 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2018 年 10 月 26 日)
Dear Guest,
Warm greetings from Courtyard by Marriott Seoul Botanic Park!
It was a pleasure to have you as our guest at Courtyard by Marriott Seoul Botanic Park. Thank you for staying with us.
We appreciate you giving us good rating and look forward to welcoming you back soon.
Sincerely,
Marco Pigatto
10/10 (非常に良い)
Youn-sik
カップルで旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Proper place for tour, clean and tidy.
Highly recommend to stay here for the trip in Korea.
Youn-sik
2024 年 5 月に 6 泊滞在
10/10 (非常に良い)
Jak
家族旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
룸 컨디션이 좋고 식물원 뷰 룸이 매우 좋았음.
서울식물원이 바로 옆에 있어 가족끼리 산책하기 좋음.
Jak
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Kyoungsuk
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kyoungsuk
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Katharine
出張, カップルで旅行
2024 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were just so lovely - the botanical gardens a lovely walk - and great local restaurants within 5 mins walk... and we loved having our water delivered by a robot - very cool.
Katharine
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Cho Yu
グループ旅行
2024 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good and convenient
Cho Yu
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Yudhy
出張
2024 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Next to metro station Magoknaru.
Across the street there are plenty of food choices.
Yudhy
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Ioanna
家族旅行
2024 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were extremely helpful and polite.
An aesthetically pleasing Eco friendly hotel.
We dined in the restaurant and food was exceptionally good.
쵝오 !!! 입니다. 국내 국외 많고 많은 호텔생활을 하는 1인으로서 그어느 호텔보다 쵝오 입니다. 번화가와 아주약간 떨어져 있어 조용하고 옆방의 복도의 밖에 .. 소음으로 짜증도 없으며 ... 침구, 시설, 모든면에서 아늑함을 느낄 수 있습니다.
추천합니다(하지만 주말 가격은 좀 있습니다).
JUNHO
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Kyle
出張
2024 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Future Manager TAE at front desk
TAE at the front desk was exceptional and should be rewarded for making our stay an absolute breeze.