Staff called around noon to say the room I had reserved was not available and only room they had was a queen room. I had 3 in my party and no way a one bed would work. Had to cancel and rush to find another hotel at the last minute. Very disappointed. This was t like I had just booked the hotel stay and to get call when we were on the way to Selma was disappointing.
Mia
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Sheila
2025 年 7 月 7 日
気になった点 : 清潔度、スタッフとサービス
The stay at the St. James was absolutely horrific. After checking and going to my room, we were met with bed bugs. I went to the front desk to let them know of my "welcome" party, I was greeted with a smirk from the front desk clerk and sent to another room and bed bugs were in there as well. The next room had dirty sheets. I was moved 5 times before I got a suitable room, and they didn't want me to have that one because they said it was booked for someone else. But they had to give it to me because they had no other choice. I was not able to get into a room until after midnight. After driving to Selma that morning and attending a family celebration I was tired and was not able to get into a room until the day after I booked it. This is totally unacceptable. We also took pictures.
Sheila
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Willie
家族旅行
2025 年 7 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view was everything.
Willie
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Richard、Monroe
カップルで旅行
2025 年 7 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved the New Orleans vibe. We had a river view quite peaceful. The outside porches need de webbing sweeping and a good painting otherwise everything was enjoyable.
Richard
2025 年 7 月に 4 泊滞在
8/10 (良い)
Hubert
2025 年 6 月 22 日
Hubert
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Michael
家族旅行
2025 年 6 月 11 日
良かった点 : スタッフとサービス、施設のコンディションと設備
We enjoyed our stay at this charming historic hotel. The room was nicely appointed, and the staff was helpful. We would certainly stay at the St. James again.
Michael
2025 年 6 月に 1 泊滞在
8/10 (良い)
Ketrenna
2025 年 6 月 2 日
Ketrenna
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Robert
2025 年 5 月 22 日
Room was very nice; staff was courteous and helpful.
Robert
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
rita carol
グループ旅行
2025 年 5 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Lovely property. There's a beautiful courtyard that is surrounded by all the room doors. Spacious balconies for each floor surround the building. The surrounding area is that of a downtown that has fallen into ruin. Lots of empty builds. Not pleasing to look at, but the hotel is a beauty despite a downtown that is long gone I paid a few dollars extra to have a room on the river side. It is so nice to eat my breakfast on the balcony while looking at the historic Edmund Pettis bridge which is a block away. The room doors need a coat of paint, but otherwise the property is beautiful. I would definitely stay here again
rita carol
2025 年 5 月に 1 泊滞在
4/10 (不満)
Elizabeth
家族旅行
2025 年 5 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Limited parking. It looks like it could be a beautiful property - IF - some money was invested in it and the city as a whole. The building connected to it looks to be falling down. Being held up by beams and trusses. Seems like there was one worker per shift, who was hiding. Phones in room didn't work. Worker said it was due to a previous storm. Was not made aware upon check in and also wasn't given internet password. Didn't have any towels in the room upon arrival. Reserved 2 rooms. For one of them, the door wouldn't lock and the other the door wouldn't open. Had to search for a worker, because the phones didn't work in order to call to Front Desk. Worker proceeded to fault me for the key not working by saying I was storing it near a credit card and causing it to lose the program. Breakfast in the morning was the bare minimum and no worker around to approach. The workers, seriously, do not seem to want to be bothered. Selma is in a sad state, considering the history. This trip was to visit my mother's grave for Mother's Day, but this "hotel" depressed me more than that.
Elizabeth
2025 年 5 月に 1 泊滞在
4/10 (不満)
Wendy
2025 年 5 月 7 日
Wendy
2025 年 5 月に 1 泊滞在
4/10 (不満)
CHRISTINE
グループ旅行
2025 年 3 月 19 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Although there was a heavy gas smell as we walked to our rooms, we were told, "No problem. It's only in the courtyard." The rooms surrounded the courtyard so, indeed, it was a problem. Although we were told breakfast came with the room, there was no breakfast available nor were we given any credit. No working TV. No TV remote. No working telephone. No one at checkout. Room keys expired before we checked out. The incidental charges of $50/room times 2 rooms ($100) were not used but still charged so I need to notify my credit card about having them removed. Hotel was being closed for renovations as we checked out.
CHRISTINE
2025 年 3 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2025 年 1 月 20 日
気になった点 : 施設のコンディションと設備
They Gotta Do Better
There were uncovered outlets and patches on the walls. The food was meh and I paid for breakfast but the cook called out. Staff was not noticeably friendly and I left with 3 bug bites on my arm and one above my eyebrow after sleeping in the bed.
宿泊されたお客様
2025 年 1 月に 3 泊滞在
10/10 (非常に良い)
Elizabeth
2025 年 1 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Elizabeth
2025 年 1 月に 2 泊滞在
6/10 (普通)
Dedrick
2025 年 1 月 4 日
Dedrick
2024 年 12 月に 2 泊滞在
6/10 (普通)
Virginia
家族旅行
2025 年 1 月 1 日
良かった点 : 施設のコンディションと設備、客室の快適度
Beautiful Hotel Should Pay Attention to Details
There was a cockroach in the toilet (still alive, but it had been there a while) to greet us, no light bulb in one of our two lamps, and no conditioner in the bottle when I went to take a shower. The nice woman who checked us in gave us the wrong room number also. There was someone in the room, so we had to go back downstairs to figure that out. Otherwise, the hotel is absolutely beautiful! It was hard to see at night though-more outdoor lighting on the hotel NAME should be prioritized.
Virginia
2024 年 12 月に 1 泊滞在
8/10 (良い)
James、Summit
2024 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The St. James Hotel is a beautiful historic building. The options in the area were limited, and the service was slow, probably because we are in the south. I would have liked to have foldable luggage racks, and the drainage of the sink was slow. But I would not want those commas to detract from a beautiful historic building. The room was large and clean.
James
2024 年 12 月に 2 泊滞在
8/10 (良い)
Barbara
2024 年 12 月 29 日
良かった点 : 清潔度
Our stay was marred due to the fact that we had to wait over 30 minutes to check-out as there were no staff at the registration desk.