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"Lovely setting, we were treated to small treats just after moving into room. Breakfast was a sumptuous outlay. "

"Good Hotel, in centre of Viseu. I will book again"

"The whole place was very clean and beautiful staff was very efficient excellent friendly and very helpful helpful. "

"No where to eat, when I ordered in I was made to go to my room to eat by the male night staff member very rudely. The room was ok but very loud when surrounding guests used the facilities in the bathroom. Basic and clean but wouldn’t stay again. "

"Late arrival with excellent welcome and friendly check in. Comfortable room with excellent shower… woke to gorgeous mountain views and a wish that I was staying longer."

"the staff is the best"

"Nice staff and food and all the environment "

"Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each."

"Staff are customers oriented"