Sebolido Vacations from ￥249,958

This is a magnificently renovated / rebuilt property. Absolutely outstanding from the decor to the fittings and ammenities to the amazing indoor / outdoor pool. The designers did a wonderful job. Unfortunately there are problems though. While the reception staff are great, very helpful, courteous and very welcoming , some other staff are pretty ordinary. People probably won't read this review because it is an outlier. But we had some really disappointing interactions. 1: at the pool we waited about 15 to 20 minutes for our drinks which were really poor. 2: Breakfast was painful. The reception lady was pleasant, courteous and professional. But the wait staff were very amateurish and very poorly trained (if in fact they were ever trained at all!) It took ages to receive our tea and coffee.. and the teapot was full of .. you guessed it.. hot water!!! No tea..The coffee had been left on the bar for ages ( we observed it) and so it arrived tepid. We ordered from the menu egg dishes and they were tiny and uninspiring , again not as described. All in all, this would have to have been one of our very greatest holiday disappointments. So much effort has gone into designing and building this hotel but they forgot to train the staff effectively. I hope for the owners sake they can fix it soon. It should be a 10 from 10 but afraid not for us this time..

Great place to stay in Porto.

Was a very noisy hotel with street noise and between rooms. Bar staff didn't even try to help when they saw we were English speaking and even when we pointed to something on the menu they didnt seem to know what it was. 20 min for a drink and we were the only ones in the lounge. Would stay closer to the centre of old porto next time with the quieter restaurants and many to choose from

This hotel was amazing. I’ve stayed in many high-end hotels around the world, and this one truly impressed me. The décor is beautiful, the room was spacious enough for both my mom and me, and the bathroom—especially the shower—was fantastic. Breakfast was excellent, with a wide variety of fresh options and attentive staff constantly replenishing everything. Honestly, it had everything you could want in a hotel breakfast and it was such a bonus it was included. We stayed on the classic side of the hotel, and everything was well maintained and comfortable. The location couldn’t be better—just a short walk to the Douro River and close to all the main attractions, even for my 70-year-old mom. The staff were incredibly helpful and even gave us a detailed overview of what to see and where to eat. If you're looking for a stylish, comfortable, and well-located hotel with great service—this is it!

Staff is very helpful and knowledgeable about the area. They gave great suggestions about what to see and do. The included breakfast is amazing! The location is very convenient in a historic area.