4/10 (不満)
Jeanette
家族旅行
2025 年 12 月 6 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The house itself was clean overall except some weird food remnants on the ceiling in the kitchen. However, the minute one opened the front door, the smell of stale cigarette smell smacks you in the face. We immediately contacted the owner who gave a slight refund. If this was not in such a rural area, we would not have stayed even as long as we did as we are non-smokers. At 3:30 in the morning, I woke up with a huge head ache and sore throat from the unhealthy air in the home. I contacted VRBO who couldn’t do anything unless they could contact the owner. I again messaged the owner who then refunded most of our money and we drove an hour and a half to a hotel to stay there for the remainder of our trip which was an inconvenience as our son and his family was in the area of the VRBO. I have stayed in a few dozen VRBO’s and I have never had one with poor air quality due to stale cigarette smoke. On top of that, some kitchen items like a cutting board, toaster, and a good serrated knife would have been nice for cooking the couple of meals we did cook while there. Also, allowing a broom to be handy to sweep would have been good as well, but all cleaning supplies were locked up. I know the owner is new to VRBO, but the unhealthy air quality should have been disclosed. For those who smoke, it most likely wouldn’t bother them.
Jeanette
2025 年 12 月に 2 泊滞在
