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Alpenpalace Luxury Hideaway & Spa Retreat

5.0 star property
Luxury hotel with 2 restaurants and 3 indoor pools
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Alpenpalace Luxury Hideaway & Spa Retreat

Photo gallery for Alpenpalace Luxury Hideaway & Spa Retreat

3 indoor pools, sun loungers
Front of property - evening/night
Double Room (Romanticism) | Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast served
Reception

Overview of Alpenpalace Luxury Hideaway & Spa Retreat

Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
The price is ￥77,806
Price available on 2024/5/11

Check out the area

Map
39030, BZ, Valle Aurina, Via Gisse 32
  • Popular LocationMuseums Cafè7 min walk
  • Popular LocationSpeikboden Gondola4 min drive
  • Popular LocationBrunico/Bruneck Station27 min drive
  • AirportInnsbruck (INN-Kranebitten)117 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Suite (Residence)

Suite (Residence) | Premium bedding, down comforters, minibar, in-room safe

Suite (Residence)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Private Spa)

Suite (Private Spa) | Living room | Flat-screen TV, DVD player

Suite (Private Spa)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Naturell)

Suite (Naturell) | Premium bedding, down comforters, minibar, in-room safe

Suite (Naturell)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Jardin)

Suite (Jardin) | Premium bedding, down comforters, minibar, in-room safe

Suite (Jardin)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Alpensuite)

Studio (Alpensuite) | Premium bedding, down comforters, minibar, in-room safe

Studio (Alpensuite)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, minibar, in-room safe

Single Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, minibar, in-room safe

Premier Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Belvedere)

Junior Suite (Belvedere) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Belvedere)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Romanticism)

Double Room (Romanticism) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Romanticism)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Palace)

Double Room (Palace) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Palace)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Country Life)

Double Room (Country Life) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Country Life)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Asia)

Double Room (Asia) | Premium bedding, down comforters, minibar, in-room safe

Double Room (Asia)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Valle Aurina

Located in Valle Aurina, Alpenpalace Luxury Hideaway & Spa Retreat is in a rural area and in the mountains. Klausberg Ski Area and Speikboden Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Valli di Tures e Aurina and Riva Waterfalls. Castle Tures is another place to visit that comes recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.
Visit our Valle Aurina travel guideOpens in a new window

What's nearby

  • Klausberg Ski Area - 6 min drive
  • Valli di Tures e Aurina - 6 min drive
  • Klausberg Gondola - 6 min drive
  • Riva Waterfalls - 13 min drive
  • Speikboden Ski Area - 15 min drive

Getting around

  • San Lorenzo Station - 26 min drive
  • Kranebitten Airport (INN) - 118 min drive

Restaurants

  • Rosmarin - 6 min drive
  • Icebar Sand - 6 min drive
  • Hexnkessl - 7 min drive
  • Kraeuterrestaurant Arcana - 14 min drive
  • Konditorei Cafè Röck - 6 min drive

About this property

Alpenpalace Luxury Hideaway & Spa Retreat

Luxury family-friendly hotel near Speikboden Ski Area
Located close to Castle Tures, Alpenpalace Luxury Hideaway & Spa Retreat provides a free breakfast buffet, a poolside bar, and a free manager's reception. Active travelers can enjoy Pilates, cycling, and fitness classes at this hotel. Treat yourself to a body treatment, a manicure/pedicure, or hydrotherapy at Spa Alpin, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a terrace, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
You'll also find perks like:
  • 3 indoor pools and a children's pool, with a waterslide and sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Free train station pick-up, bike rentals, and extended parking
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Childcare services, rollaway/extra beds, and cribs/infant beds
  • Hypo-allergenic bedding, down comforters, and sofa beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with satellite channels and DVD players
  • Balconies, separate sitting areas, and electric kettles

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Covered valet parking on site (EUR 15 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Alpenpalace
  • Aurea Vallis

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • DVD player
  • In-room babysitting (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa tub
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 15 per day
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina

Frequently asked questions

Does Alpenpalace Luxury Hideaway & Spa Retreat have a pool?

Yes, this property has 3 Indoor pools and a children's pool.

How much does it cost to stay at Alpenpalace Luxury Hideaway & Spa Retreat?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Alpenpalace Luxury Hideaway & Spa Retreat on May 11, 2024 start from ￥77,806, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alpenpalace Luxury Hideaway & Spa Retreat pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Alpenpalace Luxury Hideaway & Spa Retreat?

Self parking is free at this property.

What time is check-in at Alpenpalace Luxury Hideaway & Spa Retreat?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Alpenpalace Luxury Hideaway & Spa Retreat?

Check-out is at 11 AM.

Does Alpenpalace Luxury Hideaway & Spa Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Alpenpalace Luxury Hideaway & Spa Retreat located?

This family-friendly Valle Aurina hotel is located in the mountains, 2.2 mi (3.5 km) from Speikboden Ski Area, and within 6 mi (10 km) of Klausberg Ski Area and Castle Tures. Valli di Tures e Aurina and Riva Waterfalls are also within 6 mi (10 km).

Alpenpalace Luxury Hideaway & Spa Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 50 out of 64 reviews" "
Rating 8 - Good. 13 out of 64 reviews" "
Rating 6 - Okay. 1 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property all around
Stayed 2 nights in Oct 2020

10/10 Excellent

Stefano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since 10 years very high quality
We are going now there for 10 years and every year we have had an amazing experience. The staff is very friendly and the included half board was terrific.
Stayed 4 nights in Dec 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spa
Amazing spa. Very nice heated outdoor pool and jakuzi with nice mountain views. High quality 5-7 course dinner with local specialties.

10/10 Excellent

DARRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week relax at AlpenPalace
The hotel is placed in a very good position in Valle Aurina, quite close to beautiful sky and promenade areas. Public transportation is very efficient. The hotel has very comfortable rooms and common spaces, with a beautiful garden, outdoor pool and indoor SPA facilities. The food is excellent, very taste and beautifully presented.
Stayed 6 nights in Sep 2017

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Alpen Palace
Everything was fantastic. The location, the Hotel, the staff, everything was really great. 5 star hotel with 5 star service. Beautiful rooms, amazing spa area with outdoor hot tub and pool, indoor pool with fabulous separate salt spa. Sauna, multiple steam baths. Food was truly spectacular, the chef Andreas and his team are very capable. Great choice of wines. Our waiter - Alex was knowledgable, helpful and offered just the right amount of involvement to our eveing dinner. After our daily Skiing, the afternoon tea of local cakes and preserves were amazing. A Great place, with great people, do not hesitate for 1 minute. Its a great hotel and lovely skiing area away from the bigger resorts. Thank you Colin for making our stay a really great one!

10/10 Excellent

Barbara, Anchorage, AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Ski & Spa Holiday
This was such a wonderful surprise! I cancelled the France portion of my vacation to return to Alpenpalace & play in the snow & spa!!! This is now an annual vacation for my girlfriends & me!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Food is excellent. The dinner food was outstanding from the originality of the combinations to the quality of ingredients and food presentation. Nice to have the shuttle van services to/from the ski resort nearby. Nice spa and pool facilities including the outdoor Jacuzzi available also in winter. Very relaxing holiday.

10/10 Excellent

Herwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhig - zum Ausspannen geeignet. Alles sehr sauber. Hervorragendes Speisenangebot (Frühstück in Buffetform und frisch zubereitete Eigerichte, Frisch gepresste Säfte, Obst ohne Ende, Kuchen-/Obst-Buffet am Nachmittag, abwechslungsreiche und kreative 7-gängige Abendmenüs im Rahmen der Halbpension, gewaltige Weinauswahl mit geschultem Personal), einzigartige Pool- und Saunalandschaft, sehr gute Massagen,....
Stayed 14 nights in Jul 2023

10/10 Excellent

Carsten nøddebo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastik ophold
Service, spa faciliteter, morgenmad og aften menu i absolut topklasse. Dyrt men god value for money.
Stayed 3 nights in Sep 2022