「The heater in the room is not working, and the staff told me change into other room need to pay cleaning fee, cause I’ve already put my bag on the bed and used the toilet. Cleaning fee should be 50 euro, but he’ll give me discount as 20 euro. But the problem is, they should apply us a warm room, and I couldn’t know that the heater is not working when we enter the room. And he told me he doesn’t like to sleep in the warm room….. We couldn’t sleep well because it’s really cold at night. But the...
「Lovely hotel with very friendly, helpful staff. I particularly enjoyed the garden and mountain views. Located a few miles from Salzburg but convenient bus service with free bus ticket from hotel.」
「Enough large number of car parking lots and a bus stop of walking distance make a comfortable stay and wonderful experience at downtown Salzburg.
However, the days we stayed were so hot, the room was too hot due to no air conditioning system, only with an electric fan.」
「Lovely stay. Suite for 6 was ideal, plenty of space and comfy beds. Sofa bed was good quality and comfortable. Laundry for guests free of charge was a great bonus! (Though busy) 」
「Everything was more than perfect. The host made us feel at home. All is very adaptable for people with reduced mobility. The showers especially were very well adapted for seniors. The breakfast was delicious. The beds were very comfortable, the rooms were spotless. If we needed anything more the host was always able to provide. Walking distance to pharmacy, grocery store, etc. I highly recommend this stay.」
「Lovely family run hotel. Good sized family room with fantastic views of the valley. Excellent breakfast options and ate at the restaurant one of the evenings which was very nice.」
「Had a great stay at Pension Ballwein. The staff are so friendly and hospitable. The rooms were very large and comfortable. Nice breakfast in the morning. Bus stop right in front which is convenient. 」
「Very convenient to the train station and busses. We arrived after the front desk closed and they were very accommodating to have a key in a lock box outside the hotel for us to get into our room.」
「This place was better than any of the hotels we stayed in throughout Bavaria... loved the kitchen amenities and the views were actually of mountains! 10/10 i would recommend for anyone wanting to visit salzburg. Having the metro was incredible and having a grocery store a block down was great. Park can get difficult and honestly overwhelming if it was more of a peak season.」
「 The hotel is located in small community and very quiet. Very nice rooms. We stayed there to tour The Eagles Nest and it was very close. We arrived a little late and they were great about it and hung around until we arrived. We weren’t real late but they showed great customer service. The breakfast bar was really good as well. I would definitely recommend staying here!」
「Spotless property with comfortable rooms. All you need while traveling. Restaurant onsite was very good and staff friendly and willing to help. Parking plentiful and no extra charge. 」
