Located in Downtown Santiago, a neighborhood in Santiago, Luna Suite Departamentos is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Gabriela Mistral Cultural Center and National History Museum are also worth visiting. Visit our Santiago travel guide
Along with self parking, this smoke-free apartment building has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a refrigerator. Housekeeping is available once per stay.
Luna Suite Departamentos offers 11 accommodations with complimentary bottled water and portable fans. Accommodations at this 3.5-star apartment have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.
This Santiago apartment provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
24-hour front desk
Concierge services
Free bottled water
Housekeeping available once per stay (for a fee)
Luggage storage
Tour and ticket assistance
Location highlights
In a historical district
In a shopping district
In the city center
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
11 units
Composting
Comprehensive recycling policy
LED lighting
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The property charges 6 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Gather used towels
Remove leftover food and drinks and take out the trash
Turn off the lights, lock the doors, and return the keys
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15.00 per pet, per day, plus a one-time cleaning fee of USD 15.00 and a deposit of USD 20.00 per stay
Welcoming dogs and cats only
Food and water bowls and litter boxes are available
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: USD 15.00 per day
Pet deposit: USD 20.00 per stay
Pet fee: USD 15.00 per pet, per day plus USD 15.00 one-time cleaning fee
Housekeeping fee: USD 10 per stay; may vary based on unit size
Credit card charges are subject to a surcharge of 6 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Luna Suite Departamentos Aparthotel Santiago
Luna Suite Aparthotel
Luna Suite Aparthotel Santiago
Luna Suite Santiago
Luna Suite Departamentos Aparthotel
Luna Suite Departamentos Santiago
Luna Suite
Luna Suite partamentos tiago
Luna Suite Departamentos Santiago
Luna Suite Departamentos Apartment
Luna Suite Departamentos Apartment Santiago
Frequently asked questions
Is Luna Suite Departamentos pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of USD 20.00 per stay and a fee of USD 15.00 per pet, per day. A cleaning fee of USD 15.00 also applies.
How much does it cost to stay at Luna Suite Departamentos?
As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Luna Suite Departamentos on Apr 10, 2026 start from ¥7,141, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for USD 15.00 per day. Limited spots are available.
What time is check-in at Luna Suite Departamentos?
Check-in start time: 4 PM; Check-in end time: anytime.
What time is check-out at Luna Suite Departamentos?
Check-out is at 11:00 AM.
Where is Luna Suite Departamentos located?
Located in Downtown Santiago, this apartment building is within a 5-minute walk of Barrio París-Londres and San Francisco Church. Paseo Ahumada and University of Chile are also within 10 minutes. University of Chile Station is 5 minutes by foot and Santa Lucia Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Luna Suite Departamentos Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.2
Location
7.4
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 44 out of 142 reviews
10 - Excellent
44
Rating 8 - Good. 57 out of 142 reviews
8 - Good
57
Rating 6 - Okay. 28 out of 142 reviews
6 - Okay
28
Rating 4 - Poor. 8 out of 142 reviews
4 - Poor
8
Rating 2 - Terrible. 5 out of 142 reviews
2 - Terrible
5
Reviews
Verified
8/10 Good
Verified traveler
Sep 15, 2013
Liked: Cleanliness, staff & service
Luna Suite review
Great for the price, nice central location and very close to the Santa Lucia metro station so you can get pretty much anywhere very easily. Quite a small room, with either two single beds or a double, plus a roller pull-out bed and another single bed in quite a confined space. Better for 3 people rather than 4. The room gets serviced every weekday and they replace towels etc. The wifi was good, the signal dropped at one point but the manager fixed it asap. The front desk staff do not speak any english, and the manager speaks very little so have a phrase book handy if you need anything. It was quite noisy at night time as there were a lot of rooms in a small space.
Verified traveler
Verified
10/10 Excellent
REGIS
Sep 16, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Me sentir muito bem como em casa, proprietária muito amiga
REGIS
Stayed 5 nights in Sep 2024
Verified
10/10 Excellent
Aline
Jun 30, 2024
Liked: Cleanliness, room comfort, communication
Muito bom!
Hospedagem confortável, limpa…
A proprietária foi super educada e gentil, assim como os atendentes na recepção.
Boa localização.
Près de toutes les attractions
Voisinage bruyant la nuit.
Logement confortable mais le sofa avait été remplacé par un lit donc pas d'endroit pour s'asseoir.
La ubicación.
No me gustó que era muy muy frío, tanto que terminamos con un resfriado fabuloso. No tenía calefacción y si bien es primavera el viento de la cordillera es helado. Deberían tener estufas. A partir de las 17 se ponía congelado. No le da el sol en ningún momento. Pasamos frío.
Muy amables las personas que nos atendieron. Muy cómodo en cuanto a la ubicación.
Susana
Stayed 2 nights in Feb 2018
Verified
6/10 Okay
Megan
Dec 12, 2017
Liked: Room comfort
Disliked: Staff & service
Waste of money
First of all, this is not a hotel or tourist apartments. It's residence apartment block, so you get no help from the front desk, no access to the gym and no access to the laundry room. We booked this place on the understanding we could use the the gym and laundry room, the website gave false information. When cooking in the kitchen, the power would cut out every 30 seconds, the people who own the apartment were unhelpful in fixing this. My advice would be not to bother and go somewhere else.
Bom quarto. Preço justo. Próximo ao meu local de interesse, porém muito barulhento e sem blackout nas janelas. Não é ideal para quem quer relaxar. Somente para quem o utilizar somente para dormir à noite. Durante o dia é impossível cochilar. Muito barulho urbano e claridade total em todos os cômodos.
O apartamento é confortável com cozinha, microondas, frigobar e utensílios necessários. Localização é boa à algumas quadras do metrô, mas dá para fazer vários passeios à pé. Como era apartamento não tinha limpeza diária mas trocaram as toalhas de banho 1 vez na estadia de 1 semana.
Como ya había comentado, fue una estafa. Una vez que llegué, me tomó los datos, sacó fotos a la documentos, y al último me dijo que no recibía tarjetas, cuando la reserva la hice con tarjeta. Yo espero no encontrarme con una sorpresa cuando llegue el resumen
Por otro lado tuve que salir a buscar otro hotel perdiendo todo el día asta que conseguí.
Rude contact person who insisted on having a paper proof of booking. Took payment in USD cash and complained about every single bill which was even slightly crumpled. Room given was not the same as advertised - expected double + 2 twin beds, got 2 twins and a trundle.
Avoidable place.
Nos fue bien, el lugar es agradable y tranquilo, permite prepararse comidas sencillas como el desayuno, la pasamos bien... aunque debieron arreglar las puertas de entrada y del baño que no cerraban con facilidad
Ficamos muito decepcionados com o estado em que se encontrava o apartamento. Quando entramos parecia tudo em ordem, entretanto, bastou ficarmos alguns minutos dentro para ver que estava sujo (bolas de poeira em algumas partes do apartamento), toalhas sujas, lençóis de cama sujos, inclusive com pelos pubianos... NOJENTO! A cama também era muito desconfortável, era possível sentir as molas na hora de dormir... sem falar que havíamos pedido cama de casal e ao chegarmos nos deparamos com duas de solteiro...
Ademais, o WI-FI era de péssima qualidade... mal e mal abriam os e-mails... e a conexão caía a todo momento. Se estão oferecendo um serviço que o prestem com qualidade!!!!
Por fim, não recomendo a permanência neste local. A viagem foi maravilhosa, enquanto não estávamos dentro desse apartamento...!
Todo estaba perfecto. El apartamento impecable y super cómodo. El dueño muy cordial y amable. Más que recomendable. Y nos dejaron ingresar antes del horario publicado porque habíamos llegado temprano. No tuvimos ningún inconveniente.