Deluxe Apartment, Ensuite, Sea View (Hasta cuatro con vistas) | Exterior
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Reviews of Alda Don Carlos

3 out of 5
Alda Don Carlos
Calle Duque de Santo Mauro, 20, Santander, Cantabria

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 40 reviews" "
Rating 8 - Good. 18 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don Carlos
The location of the hotel was great .the cleanliness was very good .the only negative is the walls were very thin.we could hear next doors conversation
Stayed 4 nights in Sep 2018
Response from reservas on Oct 10, 2018
Thank you very much for your assessment, we will take your opinion into account.

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value beside Sardinero beach
Nice location just off Sardinero beach; beside bus stop with connections to Santander centre, or a 25 minute walk into town; supermarkets and some bars and restaurants nearby. Pleasant to walk to Palacio de la Magdalena and Cabo Mayor from here. Building is unremarkable to look at, but apartments are very spacious and cleaned daily; but only a few rooms likely have a nice view. Staff are friendly. It seemed very good value when I was there in mid September 2018.
Stayed 5 nights in Sep 2018
Response from recepcion on Oct 10, 2018
thank you very much for your assessment best regards

10/10 Excellent

MARUCHI//ERICH, Orange, Virginia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly, HELPFULL, WONDERFUL LOCATION. WONDERFUL APARTMENT, WONDERFUL FOOD., WONDERFUL CITY. WONDERFUL SERVICE. BEST PLACE TO STAY!!!
Stayed 9 nights in Sep 2018
Response from recepcion on Oct 24, 2018
Thank you very much for your valuation, we hope you visit us again in future occasions.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a resort facility
The amenities in the apartment were abysmal. There was only one warped frying pan and one pot that had so much of the lining pealing I was afraid to use it. No bowls and the coffee cups we small with no handles. There was no coffee pot or way to make hot water. The front desk answered questions but offered no help. The TV played no English channels. Not the kind of apartment that is comfortable for several days. The information also said it had laundry facilities and I even called Hotels.com to confirm and when I arrived they did not. The restaurant was fillies with old men smoking every day. Not inviting to go there for a drink. It smelled bad so if you are sensitive to odd smells, you won’t like it. I think it is an old folks home that has a unit or two available for rent. Location was great, parking on the street was easy, accessible and safe.
Stayed 3 nights in Sep 2018

8/10 Good

Robb

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Super Sandinero Hotel
Location is superb 5 mins from a great beach and the town centre and the bus to Santander,but the walk in is beautiful .Really helpful staff, excellent value, good facilities ,unfortunately the bed was too firm for us and the shower was a nightmare, both faults which should not put anyone off as the shower may have been repaired by now and the bed is a personal preference.
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service
Good sized family apartments
I stayed at Hotel Don Carlos for a long weekend whilst visiting family. The hotel is situated a minutes walk away from some of Santanders' superb beaches and about a 30 minute walk into the main shopping area. My apartment room contained a small kitchen area with a fridge freezer, microwave and stove, lounge, dining area and balcony. The decor of the rooms was a little simple and the sofa bed could have been more comfortable for sitting on but the bed was most comfortable. On the whole the room was pretty clean but felt like it could do with a refresh. The contential breakfast buffet was well stocked with fresh fruit, cereals, pastries etc. The hotel staff were all very friendly and helpful. There's a small cafe there and restaurant which has a good reputation amongst the locals. Overall I enjoyed my stay at Hotel Don Carlos but my room was probably suited to a family than a solo traveler unless of course you're looking for lots of space.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, comfortable accommodation in a pleasant area. Excellent public transport nearby. Very likely to use it again.
Stayed 5 nights in Oct 2017

10/10 Excellent

eleanor, dumfries scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable
Great! Nice ambience Near to bus Near The casino Good cafe and restaurant facilities Staff very helpful Stayed 4 nights Will return again
Stayed 4 nights in Oct 2017

8/10 Good

amen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

8/10 Good

ANTONIO JOSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable!
Muy buena ubicación cerca de la playa del Sardinero, zona tranquila para aparcar libremente, buena conexión con el centro de Santander y destacar que el personal muy amable. Desayuno buffet muy bien atendido. Muy profesionales! 100 % Recomendable.
Stayed 1 night in Sep 2020

2/10 Terrible

Fernando

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Pesima, empleados groseros, cobros extra absurdos
Pésima experiencia, al llegar nos dicen que la habitación que reservamos con cama king y sofá cama no está disponible y que tenemos que tomar una con 2 individuales y que así es la política del hotel, empleados groseros, te cobran bufete de adulto obligado a menores de 1 año y 2, y si te llevas una mandarina te lo prohíben descortésmente, parking en la zona imposible, o pagas 20€ x dia o caminas 4 cuadras, te cobran x la habitación 30€ extra x día de sorpresa por niño de 2 años y no te ponen ni toallas, ni cama, ni almohada extra diciendo que es por uso de agua y electricidad, en fin.. pésima y desagradable experiencia especialmente por la “directora” de alimentación que además de grosera y desagradable se siente la dueña del hotel y retira el bufete antes de la hora, lo mismo la cafetería que 15 min antes del cierre ya te dan servicio de mala cara.
Stayed 2 nights in Feb 2020

8/10 Good

JEAN FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Dpto. Reservas on Feb 20, 2020
Gracias por su fantástica puntuación. Esperamos verle de nuevo entre nosotros en breve. Cordiales saludos.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Dirección on Mar 1, 2020
Muchas gracias por su comentario. Ha sido un placer contar con usted como cliente Le esperamos próximamente. Atentamente

10/10 Excellent

José, Madrid

Traveled with family
Liked: Cleanliness, amenities
Hecho de menos unos enchufes para cargar los móviles en las mesillas. Pero esto en casi todos los hoteles en los que hemos estado. Muchas gracias al personal de las habitaciones, recepción y cafetería.
Stayed 2 nights in Dec 2019

8/10 Good

Frederic

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2019
Response from recepción on Jan 10, 2019
Muchas gracias por su valoración. Nuestra meta es que nuestros clientes queden satisfechos.

10/10 Excellent

agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon choix pour un séjour kool
appartement fonctionnel et bien situé facilité de parking et bus au pied de l'hotel
Stayed 3 nights in Dec 2018

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rymlig och bekväm lägenhet. Jättesköna sängar. Finns inget att klaga på. Prisvärt.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from recepcion on Oct 30, 2018
Muchas gracias por su puntuación, esperamos volver a contar con Usted en futuras ocasiones.

10/10 Excellent

JOSE JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Mª José Baldonedo/Dpto. de reservas on Oct 12, 2018
Buenos días: Muchas gracias por su valoración, trabajamos para conseguir la mayor satisfacción de nuestros clientes. Saludos cordiales.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un departamento muy amplio y con un muy buen servi
Lo único malo es que está un poco lejos del centro de la ciudad pero a una cuadra pasa un bus que por 1,30 te lleva directitamente al centro. Son unos departamentos muy amplios y cómodos con servicio de cocineta y hasta un balcón, lo mejor es el servicio, te ayudan en todo y Don inmejorables
Stayed 1 night in Sep 2018
Response from recepcción on Oct 12, 2018
Muchas gracias por la valoración de nuestros apartamentos. Esperamos seguir contando con nuevas visitas. Saludos cordiales

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Don Carlos
Parfait pour une nuita Santander. On y trouve toutes les commodités ainsi qu’un Stationnement souterrain s’il n’y a pas de place dans la rue. Il y a un bon restaurant sur la meme rue mais il était réservé pour un groupe le soir que nous s y etions.
Stayed 1 night in Jun 2018

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartamentos situados muy cerca de la playa del Sardinero, con muy buenas vistas, terraza amplia y agradable, limpio, comodo y espacioso, buenas camas, bzño grande con bañera, muchos armarios y personal muy atento y servicial
Stayed 3 nights in Jun 2018

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que buen lugar
Lo único sería mejorar la variedad del buffet de desayuno ya que es muy limitado, pero por lo demás excelente lugar!
Stayed 1 night in May 2018

8/10 Good

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

10/10 Excellent

felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Todo.petgecto Limpio y cómodo.buen descanso .sitio tranquilo
Response from recepcion on Apr 10, 2018
Muchas gracias por su comentarios, sus valoraciones nos ayudan a mejorar. Mª José Baldonedo Dpto. de reservas

8/10 Good

M TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from recepcion on Apr 10, 2018
Muchas gracias por valoraciones, trabajamos para Ustedes. Mª José Baldonedo Dpto. de reservas

10/10 Excellent

Emilia Fátima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto y cómodo
Todo perfecto.tranqiilo.personal amable educado recepción simpáticas agradables..limpio etc muy bien camarero bar ...... no opino.gracias
Stayed 2 nights in Dec 2017
Response from recepcion on Apr 10, 2018
Muchas gracias por su valoración, nos ayuda a mejorar. Mª José Baldonedo Dpto. de reservas

8/10 Good

mirolax, Canarias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Todo casi perfecto. Solo reseñar que los baños están algo descuidados, y mejorar algo la limpieza.
Stayed 4 nights in Oct 2017

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour balnéaire
Appart hôtel très bien à proximité des plages. Pas de climatisation dans l'appartement: problème en cas de forte chaleurs.
Stayed 4 nights in Sep 2017

8/10 Good

kosar, suecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca de playa y bus turistico
Estuvimos dos dias y todo fue bien, habitacion comoda, volveria alli otra vez aunque es algo costoso..
Stayed 1 night in Jun 2017
Response from hotel don carlos on Jul 1, 2017
Buenos días: Muchas gracias por su visita, esperamos volver a contarles entre nuestros clientes. Saludos cordiales. Mª José Baldonedo Dpto. de reservas

8/10 Good

Cristina

Liked: Cleanliness, property conditions & facilities, room comfort
Como en casa
Repetiría. Como estar en casa. Personal muy amable. Situación perfecta, al lado de la playa, de supermercado, de farmacia, de taxi. La equipación del apartamento es completísima, tiene de todo. Limpieza a diario muy rápida. Quizás el restaurante un poco caro, pero como puedes cocinar en la habitación, da igual. Me habría gustado que la habitación que me dieron tuviese mejores vistas
Buenos días: Muchas gracias por visitarnos, esperamos que en sucesivas ocasiones, podamos contar con su compañía. Afectuosos saludos. Mª José Baldonedo Dpto. de reservas

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Corresponde a su categoría
La ubicación es muy buena, al lado del Sardinero, y el hotel correcto.

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo udany pobyt w Santander
Piękne , czyste miejsce blisko plaży Sardinero. Bardzo przyjemny i bezproblemowy pobyt. Pomocny i życzliwy personel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Muy recomendable
Está situado muy cerca del casino. El trato excelente. Un pero puede ser el mobiliario (sofá) un poco viejo

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Cerca de la playa
Tranquilo, los empleados muy amables. Repetiremos.