The house is nice and in a good location, but a couple of issues leave a bit to be desired. Echoing an earlier review, the house had not been cleaned well prior to our arrival; surface cleaned, yes, but obvious it was a rush job. Found a bag of pumped breast milk in the refrigerator, and floors still sandy from previous guests. Given we occupied during the COVID-19 re-opening, we figured the cleaning crews would be extremely thorough in the guest turnover cleaning process.
Bigger item is the ice maker in the freezer doesn't work and it's not disclosed on the property description ("Chef's Kitchen with all appliances full equipped for the gourmet cook"). We called the property manager the day after we arrived to let them know that the ice maker was not working, and she said she would arrange for someone to come out the next day. Two days later, we called back (left a vmail because no one answered directly) as no one had come to the house to inspect the ice maker. When the property manager called back, she apologized for the delay in the service call, and said she would have someone bring us two bags of ice to help us with the ice maker problem. When the person arrived with the bags of ice, he said the property owner is aware of the broken ice maker but has chosen not to fix it.
This is a major inconvenience at a beach property, especially one which costs this much per night to rent. At the very least, disclose the issue so guests can be prepared to make an ice run each day (which we did).
Overall, it's a nice property in a good location, but cleaning remains an issue and guests need to be aware of the ice maker issue.
