Santa Maria di Monserrato

Fantastic staff. Location hard to get to (centro storico, ZTL) but the staff helped guide us to the public parking located outside the ztl -- it required dragging our suitcases over cobble stones through the market, but we survived. Once we were settled, we really enjoyed the hotel with a super helpful and courteous staff.

El hotel es bello, el personal atento y muy profesional, la comida muy buena. La habitación que nos dieron no tenía clóset y el aire acondicionado no funcionaba bien. Solicitamos cambio por lo del A/C. Lo otorgaron a una habitación idéntica pero con clóset (armario) lo cual fue una mejora. Resolvieron, eso es lo que mejor se valora.

The staff there was amazing. Andraina was the front desk girl and she was super helpful. She told us what restaurants were good. She would have his cars booked when we needed them. The housekeeper was great. She gave us some Mass to take to us when we went on our cruise ship and I cannot forget about Jovanna. She was the one in the restaurant that would make us fresh squeezed orange juice every morning. She danced and dance to my husband for his birthday. Just a lovely lady. I highly recommend staying at this place. It's like a boutique hotel, four stars and it's right by all the shopping and by the marina for the cruises. So you're right by everything. You can literally walk everywhere. I give this a hotel a 12 out of 10. If you want to experience things there just talk to them. They will get you the right drivers and everything we went to a little place called Monreal. Our driver's name was Luigi and he was fantastic. If you can get him as a driver while you stay there definitely ask for him. Thank you for making our honeymoon, 5-year anniversary, and birthdays amazing!