San Simon Vacations from ￥218,629

Water heater is not working, no refrigerator in room, no microwave

I honestly can’t say enough good things about the team at Midori! I didn't catch everyone’s names, but a huge thank you to everyone—from the reception desk and the guards to the guys who helped with our bags, the restaurant crew, and even our airport transfer driver. ( airport service at 515 am ) The biggest shoutout goes to the front desk staff during our check-in. I was low-key stressed about traveling with my mom’s insulin, but they totally took care of us. Since our room didn't have a freezer, they let us use a cooler with ice and even stored her travel gel packs in their main freezer so they’d be ready for our flight. It was such a relief. If you’re traveling with seniors, Midori really goes above and beyond. Kudos to the whole team! If you want a quiet zone- just choose the room away from the bar as it is loud and it can be heard in the room. Also the hotel claims to be luxury, I think they need to upgrade their rooms to meet the standard of a luxury hotel. Otherwise, the service was superb👍👍👍

Staff are all courteous, friendly helpful.

Ok, it was an enjoyable stay because we could relax without things being crowded. In terms of the hotel itself “You get what you pay for” and the property is old and worn. We stayed in 2 different rooms because the first had just too much wrong with it, but they changed us to another room and it was very good. I’d stay again.