San Sebastian Beach

We had an excellent stay for a few days. A great apartment, just one road from the beach and swimming pool. The staff at the hotel were very helpful and friendly. Transport links were good; a 15 minute walk to the railway station or the bus stop just around the corner.

The hotel facilities overall were good a bit old but well maintained. The staff service horrible. I had dinner at the restaurant. They push the buffet and we went for it. After eating there an hour later I got food poisoning and started vomiting and diahrrea. I was calling the front desk continuously for half an hour and sent messages to the hotel in the expedia portal. No answer yet to the portal and after one hour calling I asked them for alcohol to smell and ease the nausea. I explained what happened. Not a care in the world. They never followed up. We requested additional pillows and it was a mission. The front desk staff looks at you like a nuisance when you approach them with any questions. I would never stay there again.