San Nazzaro Vacations from ￥290,114

Hotel balconies are under renovation with scaffolding outside. Lots of noise and debris from the construction. No complimentary bottle of wine as listed or breakfast service referenced in other reviews. Room and bathroom were clean but headboard and built in furniture scratched and worn. No mini bar and room safe doesn’t have locking mechanism. Lady who opened front door for us could not have been nicer and allowed us an extra hour checkout in the morning (meeting family who were arriving Napoli airport) to continue on to Sorrento. Overall, the bed was comfortable and the stay fine, but the stay didn’t seem like €124 value.

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

We loved our stay! The staff made us feel very accommodated. The room was perfect and the view was beautiful as well.

The absolute best hotel in sorrento. No real discussion here. Private elevator to sorrento Pier. That was amazing. Beautiful sunset dinners. Right in town. Amazing. I can’t say enough. When we are back in sorrento, I will only stay here. I will adjust days if I have to