Location Maganer was very rude and unprofessional. We were told by staff that we could check-in early by noon. We get there at noon and manager didn’t let us check-in, she said our room was not ready. She contradicted herself because she wanted to charge us a fee to check-in early when supposedly our room was not ready. Finally at 3pm we checked-in and we got a room with 2 queen beds. The room was supposed to be a king bed, we went back to the front desk and let her know about our reservation and she responded that she doesn’t goes with what Expedia offered to us. We felt disappointed and discriminated and her actions. She was a female manager. Hope you can bring this up and address her actions towards us. Thank you.
Sara
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Luis
2024 年 4 月 26 日
Luis
2024 年 3 月に 1 泊滞在
8/10 (良い)
Jennifer
家族旅行
2024 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our fridge in the room leaked and I reported twice and did not get a response. We used our towels to mop up the water. After two days, they came in and cleaned it up. The sheets had stains on it as well as strands of hair. The bathroom was clean and fresh. The room smelled clean and the floors were not gross.
Jennifer
2024 年 3 月に 3 泊滞在
6/10 (普通)
Debhora
家族旅行
2024 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel.. but i got a room with two beds and a sofa bed .. and they probably should replace the sofa more often since it wasn't comfortable to sleep in.. other than that its a great hotel with breakfast.
Debhora
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
erik
家族旅行
2024 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
erik
2024 年 3 月に 1 泊滞在
4/10 (不満)
murad
家族旅行
2024 年 3 月 12 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The rooms are too small. The lobby furniture is not comfortable.
murad
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Dawn
家族旅行
2024 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay
The hotel was in a great spot. Check in was quick and staff was so friendly. Breakfast was good
Dawn
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Gustavo Antonio
家族旅行
2024 年 3 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pésimo en cuanto a limpieza, las habitaciones muy sucias, baño manchado, cucaracha debajo del refri, sofá con moho y chinches, no hacían la limpieza diaria, al reportar de todos modos nadie hacía nada, pésimo en general