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Urban Green Hotel & Suites

4.0 star property
Urban Green Hotel & Suites offers rejuvenating spa treatments including body scrubs and deep-tissue massages in Carmen's central location

Choose dates to view prices

Travelers find this upscale retreat in the heart of Carmen ideal for exploration. The hotel offers a full breakfast, a steam room, and a gym to recharge. Free WiFi keeps guests connected, and the multilingual staff assists with tour tickets and other needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | Minibar, in-room safe, laptop workspace, soundproofing

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Located in San José, Urban Green Hotel & Suites is in the city center. National Theater and Museo Homenaje Joaquín García Monge are cultural highlights, and travelers looking to shop may want to visit Multiplaza Mall Escazu and Mercado Central. Looking to enjoy an event or a game while in town? See what's happening at National Stadium of Costa Rica or Estadio Nacional. Guests love the hotel's central location. Visit our San José travel guide
Map
10101, San José, San José, Avenida Primera, Calles 1 y 3

What's nearby

  • Beautiful aerial view of the Morazan Park in Costa Rica
    Morazan Park
    2 min walk - 0.2 km
  • Beautiful aerial view of the National theater in Costa Rica
    National Theater
    3 min walk - 0.3 km
  • Parque Central de San José en Costa Rica
    Central Park
    3 min walk - 0.3 km
  • Casa Amarilla
    6 min walk - 0.6 km
  • Mercado Central
    7 min walk - 0.6 km

Getting around

  • San Jose Procuradiria Museum Station
    11 min walk
  • San José (SYQ-Tobías Bolaños Intl.)
    19 min drive

Restaurants

  • Cultura5
    2 min walk
  • Starbucks
    3 min walk
  • Café La Mancha
    1 min walk
  • La Vasconia
    2 min walk
  • Alma de Café
    3 min walk

About this property

Urban Green Hotel & Suites

Upscale hotel near Sabana Park
Consider a stay at Urban Green Hotel & Suites and take advantage of free full breakfast, a gym, and a steam room. Treat yourself to spa services, such as a body scrub or a deep-tissue massage. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, luggage storage, and a banquet hall
  • Smoke-free premises, a vending machine, and concierge services
  • Guest reviews say great things about the breakfast, central location, and helpful staff
Room features
All 100 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, highchairs, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Is Urban Green Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Urban Green Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Urban Green Hotel & Suites?

Check-out is at noon.

Where is Urban Green Hotel & Suites located?

Located in Carmen, this hotel is steps from Plaza de la Cultura, Pre-Colombian Gold Museum, and National Theater. Morazan Park and Museo Homenaje Joaquín García Monge are also within 5 minutes. San Jose Procuradiria Museum Station is 11 minutes by foot and San Jose Atlantic Station is 15 minutes.

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Reviews

Urban Green Hotel & Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 259 out of 524 reviews
Rating 8 - Good. 147 out of 524 reviews
Rating 6 - Okay. 65 out of 524 reviews
Rating 4 - Poor. 24 out of 524 reviews
Rating 2 - Terrible. 29 out of 524 reviews

Reviews

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff on duty late.
Stayed 2 nights in Dec 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Space of rooms and communal are were great, the breakfast and staff were friendly and helpful.
Stayed 3 nights in Nov 2025

8/10 Good

Gwenda

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was a fantastic introduction to Costa Rican food and the guy who served us was very friendly and helpful Location is in the centre of town within walking distance of /near the sights Our room was a big claen room with plenty of room with a safe coffee filter ironing board and iron all of which we did not expect There is a communal area on the landings for people to use too Staff were friendly and helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Stay was great, hotel impeccable. Staff super friendly. The area is not the nicest, but we knew that to begin with.
Stayed 1 night in Dec 2025

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Modern, clean and spacious room. Very well located, within 1 block of the center of town. We stayed for one night, but did not have hot water. They attempted to restart the water heater, but apparently didn’t work. An inconvenience that I hope was temporary and the next guests did not have that problem.
Stayed 1 night in Dec 2025

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic about staying at Urban Green, from the delicious free breakfasts to the helpful staff. In the center of town, within walking distance to the museums, banks, restaurants and shops. I booked for five days and stayed fifteen, and will stay there next time I go to San Jose.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mathew

Nice spacious room for the price with good staff service and great food as well.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central every closed , staff is good
Stayed 4 nights in Sep 2025

8/10 Good

margaret

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed was very comfortable. I am a terrible sleeper and I like a firm mattress with pillowtop which is exactly what they had. I had an issue with m y first room as it had a connecting door to another room where some young folks were kind of loud. They easiily moved me to a new one without a connecting door. Word of advice: if you are a light sleeper, you may want a room that either does not have a window or is higher up, 5th floor? , as the traffic noise can be loud. San Jose is a busy city. Very pleasant staff, free breakfast: eggs, granola yogurt, juice, fresh fruit. good enough for me!
Stayed 1 night in Jan 2026

10/10 Excellent

Radames

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in excellent condition. The service and breakfast were good.
Stayed 5 nights in Jun 2025

8/10 Good

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff , nice pool , beautiful garden and very agreable bar
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place,Amazing costumer service
Stayed 1 night in Jul 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Short walk to lots of places to eat and shop. It's next to a casino.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Octavien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 5 nights in Apr 2025

8/10 Good

Laurie

Liked: Staff & service, amenities, property conditions & facilities
Good place to stay if you want to explore the Center of San Jose! Staff was very friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property if you want to be in the downtown area. Close to everything. The internet didn’t work well in room 512. But the staff is actively working to upgrade the internet for that room. I enjoyed the spacious room and the breakfast was very good….with friendly workers.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable …we didn’t want to get up. Enjoyed the complimentary drinks. Great breakfast. Had a wonderful stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable
Stayed 4 nights in May 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walkable access to sites and tours of downtown San Jose. Front desk staff was exceptionally helpful. Breakfast was delicious and breakfast staff friendly. Hotel room well appointed and nice layout with central common areas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Amenities
Great stay and good location. Highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, they gave us a map of all the museums that were in walking distance. The breakfast was wonderful and the beds were very comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Nevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff exceeded my expectations. Extremely helpful.
Stayed 3 nights in Apr 2025