Dear Yoshihiro,We're delighted to hear that you enjoyed our breakfast! Providing a delicious and satisfying breakfast for our guests is important to us, and we're glad we met your expectations.If there's anything else we can do to make your stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back for another great breakfast and stay!Best Regards,Hotel Aura Management

Dear Masaru,Thank you for staying with us when you visited Hotel Aura.  It makes me happy to hear that you enjoyed your stay.  We hope to be able to host you again soon at Hotel Aura!Best Regards,Hotel Aura Management

Dear YOSHIKO,Thank you for staying with us when you visited Hotel Aura.  It makes me happy to hear that you enjoyed your stay.  We hope to be able to host you again soon at Hotel Aura!Best Regards,Hotel Aura Management

Dear San, We're delighted to hear that you had a pleasant stay! It's wonderful that you found the room large and clean, with the added convenience of a bathtub and a coffee maker. We're glad you enjoyed the delicious free breakfast and felt at home during your stay. The availability of a shuttle to the airport is also a plus.Thank you for recommending our hotel, especially for Japanese visitors. If there's anything specific you loved about your stay or any preferences for your next visit, please feel free to share. We look forward to hosting you again in the future. Safe travels! Best Regards,Hotel Aura Management

Dear Gaku,  I'm glad to hear that you found the hotel convenient for using the shuttle bus, especially for early morning transportation. If there are any specific aspects you enjoyed about your stay or any preferences you have for your next visit, feel free to let us know. We appreciate your feedback, and we hope to have the opportunity to welcome you back for another positive experience in the future. Safe travels! Best Regards,Hotel Aura Management

Dear Masaya, We appreciate your feedback and are glad to hear that the shuttle service to the airport is helpful, and the rooms are reasonably clean and quiet at night. We apologize for the inconvenience caused by the noisy air conditioner. Your comment is valuable, and we'll certainly look into addressing this issue to enhance the overall comfort of our guests. Thank you for bringing it to our attention. If there's anything else you'd like to share or if you have specific suggestions, feel free to let us know. We hope to have the opportunity to welcome you back for an improved experience. Safe travels! Best Regards,Hotel Aura Management

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Yasuo,Thank you for your review. I am so sorry to hear that you did not enjoy our breakfast. I will certainly pass on your feedback and make improvements to our breakfast menu and services. We hope we have the opportunity to host you again in the future to provide a more enhanced experience.  Best Regards,Hotel Aura Management

Dear Masaru,Thank you for choosing to stay with us when you visited San Bruno.  It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Hotel Aura! Best Regards,Hotel Aura Management

Dear Yuya,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!  Best Regards,Hotel Aura Management

Dear Naojiro,Please accept our sincere apologies for the issues you faced with the air-conditioner unit and light bulb. We appreciate you alerting us of the problem, and we will take immediate action to fix it.  Thanks again for your feedback. We hope to host you again soon.  Best Regards,Hotel Aura Management

Dear Kenji,Thank you so much for your heartfelt review! We are always delighted to receive such amazing feedback from our guests about their experience staying with us.    I'm glad you enjoyed our spotless and comfortable guest rooms.Thank you once more for your excellent feedback. Best Regards,Hotel Aura Management

Dear Guest,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Hotel Aura. We would love to host you again on your next visit to San Bruno.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Hotel Aura Management

Dear Ryoko,Thank you so much for the PERFECT SCORE REVIEW!   We are glad that you had a very comfortable stay and found our rooms clean, spacious, and modern. We are deeply grateful for your kind words about our accommodations. Our front desk staff is glad to receive your kind words.We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,Hotel Aura Management

Dear Kenya, Thank you for staying with us and for taking the time to provide us with your valuable feedback. We are delighted to learn that our convenient location made it easy for you to get to everywhere you wanted to go while visiting San Bruno. We look forward to having you back soon and hope to delight you with a superior experience during your next trip to the area. Thank You, Hotel Aura Management

Dear Wayne,We're delighted to hear that you found your room very clean and comfortable, with a quiet environment for a restful stay. However, we apologize for any inconvenience you experienced with our shuttle service. Your feedback is invaluable, and we will address this issue to improve our efficiency. Regarding breakfast, we appreciate your input, and we will work to enhance our offerings for a more satisfying experience. Thank you for staying with us, and we hope to have the opportunity to exceed your expectations in the future.Best Regards,Hotel Aura Management

Dear Sierra,We're thrilled you enjoyed our hotel's location, especially its proximity to the airport. Providing convenience for our guests is a top priority, and we're glad that our location met your needs. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Hotel Aura Management

Dear Judith,We're pleased you enjoyed your overall experience at our hotel. However, we sincerely apologize for the inconvenience caused by the airport shuttle not being available as expected. Your feedback is important to us, and we're grateful for your understanding. We're glad that we could arrange a refund for your taxi fare, and we appreciate your patience and cooperation. Please know that we will address the issue with our shuttle service to ensure it operates smoothly in the future. Thank you for choosing to stay with us, and we hope to welcome you back for a more seamless experience next time.Best Regards,Hotel Aura Management

Dear Sawsan,Thank you for your kind words! We're delighted to hear that you found our hotel clean and inviting. Providing a comfortable and clean environment for our guests is one of our top priorities. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again in the future!Best Regards,Hotel Aura Management

Dear Todd,We're pleased to hear you found value in your stay with us. Ensuring our guests receive great value for their money is important to us, and we're glad to know that we met your expectations. If there's anything else we can do to enhance your experience or if you have any feedback to share, please feel free to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back again soon!Best Regards,Hotel Aura Management

Dear Siale,We're delighted to hear you had a positive experience with our staff during your stay. Providing friendly and welcoming service is a top priority for us, and we're glad to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your kind words and hope to welcome you back again in the future!Best Regards,Hotel Aura Management

Dear Daniel,We're glad to hear that you found our front desk team friendly and that you enjoyed a clean room during your stay. However, we are sorry if your room placement next to the lobby was not to your preference. We strive to accommodate guest requests whenever possible, so please don't hesitate to let us know your preferences for room location in the future. Your feedback is valuable to us, and we appreciate you choosing to stay with us. If there's anything else we can do to improve your experience, please feel free to reach out.Best Regards,Hotel Aura Management

Dear Louisie,Thank you for your detailed feedback! We're glad you found the bed, sheets, pillows, and breakfast to your satisfaction. We apologize for any inconvenience caused by the shuttle service hours. We appreciate your recommendation and look forward to welcoming you back for another stay. Safe travels!Best Regards,Hotel Aura Management

Dear Sawsan,Thank you for your feedback! We're glad to hear that you found our hotel clean and enjoyable. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can do for you during your next stay, please let us know. We look forward to welcoming you back!Best Regards,Hotel Aura Management

Dear Abel,Thank you for your feedback! We're pleased to hear that you enjoyed our location. If there's anything else we can do to enhance your stay or if you have any additional comments, please feel free to share. We look forward to welcoming you back soon!Best Regards,Hotel Aura Management

Dear Shona,We're delighted to hear that you had a pleasant experience during your stay with us! Providing a warm welcome, clean and comfortable accommodations, and convenient amenities like in-room coffee are all part of our commitment to guest satisfaction. We're sorry you couldn't enjoy breakfast due to your early departure. We're glad you appreciated the coffee provided in your room. Thank you for choosing to stay with us, and we hope to welcome you back again in the future! If there's anything else we can assist you with, please let us know.Best Regards,Hotel Aura Management

Dear Wade,We're delighted to hear that you found our hotel clean and convenient! Providing a comfortable and hassle-free experience for our guests is our top priority. If there's anything else we can do to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!Best Regards,Hotel Aura Management

Dear Ronny,Thank you for rating your stay at Hotel Aura.  We hope to host you again for your next trip to Hotel Aura to serve you with a more comfortable stay and enhanced experience.Best Regards,Hotel Aura Management

Dear Blake,We're delighted to hear that you found our hotel clean and convenient! Providing a comfortable and hassle-free stay for our guests is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards,Hotel Aura Management

Dear Dennis,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Hotel Aura Management

Dear Rashelle,We're delighted to hear that you found our place lovely and plan to return again! It's great to know that you also found it super clean. Providing a comfortable and welcoming environment for our guests is our priority, and we're glad we met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Best Regards,Hotel Aura Management

Dear Mario,Thank You for the PERFECT SCORE rating on your experience! We are thrilled that you loved your stay and would love to host you again.Best Regards,Hotel Aura Management

Dear Ricky,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Hotel Aura Management

Dear Irina,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Aura. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Aura hotel soon!Best Regards,Hotel Aura Management

Dear Carlos,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Hotel Aura Management

Dear Rob,We're delighted that you found our staff very friendly and welcoming during your stay! Providing excellent service and a warm atmosphere for our guests is what we strive for, and we're glad our team made your experience enjoyable.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Best Regards,Hotel Aura Management

Dear Joseph,We're pleased you found your room clean and spacious during your stay with us! Providing a comfortable and welcoming environment for our guests is our priority, and we're glad we met your expectations in this regard.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Hotel Aura Management

Dear Cristina,We're sorry for the trouble you had with our parking facilities. We understand that having limited space can make parking challenging, and we regret any frustration it may have caused during your stay.We'll take your feedback into consideration to see how we can improve the parking situation for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to better accommodate you on your next visit. If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely,Hotel Aura Management

Dear Roseller,We're glad to hear that you found our hotel clean, quiet, accessible, and our staff friendly. Your satisfaction is our priority, and we apologize for any inconvenience caused by the lack of Wi-Fi. We'll work on addressing this issue to ensure a better experience for our guests in the future. Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back for an improved stay.Best Regards,Hotel Aura Management

Dear Noyma,We're pleased to hear that you found our hotel easy to access. Providing convenience for our guests is important to us. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay soon!Best Regards,Hotel Aura Management

Dear Brian,We're so grateful for your loyalty as a frequent customer! It's always a pleasure to welcome you back. Thank you for choosing our hotel, and we look forward to continuing to provide you with excellent service and comfortable stays.Best Regards,Hotel Aura Management

Dear Christy,We're glad to hear that you found our staff pleasant! Providing friendly and helpful service is important to us, and we appreciate you taking the time to recognize our team. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back again soon!Best Regards,Hotel Aura Management

Dear Norma,We apologize for the noise disruption during your stay and the inconvenience caused by the breakfast area near your room. Your feedback is important to us, and we'll address this issue to ensure a more peaceful experience for our guests in the future.Additionally, we're sorry to hear that the service was not friendly. Providing excellent service is a priority for us, and we'll address this with our team to ensure that all guests feel welcomed and well taken care of during their stay.We're glad to hear that you found the pillows nice and comfy, but we understand that the noise and service issues outweighed this positive aspect for you. We apologize for any frustration or discomfort this may have caused.Thank you for sharing your experience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you decide to give us another chance, please don't hesitate to reach out to us.Sincerely,Hotel Aura Management

Dear William,We're glad you found our property clean and suitable for your one-night stay. It's great that you found the room spacious, clean, and the bed comfortable. We take pride in providing a clean and comfortable environment for our guests.We understand your concern about the neighborhood, but we're pleased to hear that you felt safe being on a main road. Thank you for choosing to stay with us, and we hope to welcome you back for another stay in the future! If you have any further feedback or if there's anything we can do to improve your experience, please let us know.Best Regards,Hotel Aura Management

Dear Gemmaruth,Thank you for your feedback! We're glad to hear that you had a good experience. If you have any suggestions or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back again soon!Best Regards,Hotel Aura Management

Dear Wade,We're delighted you found our rooms very nice and clean! Maintaining a high standard of cleanliness is important to us, and we're glad we could provide you with a comfortable and enjoyable stay. Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Best Regards,Hotel Aura Management