ルーム キングベッド 1 台 禁煙 ラグーンビュー | テラス / パティオ

エンバシー・スイーツ バイ ヒルトン サンフランシスコ エアポート ウォーターフロントの口コミ

3.5 out of 5

口コミ

7.6

良い

評価 10 - 1003 件の口コミ中 448 件が非常に良い" "
評価 8 - 1003 件の口コミ中 200 件が良い" "
評価 6 - 1003 件の口コミ中 143 件が普通" "
評価 4 - 1003 件の口コミ中 87 件が不満" "
評価 2 - 1003 件の口コミ中 125 件が非常に不満" "

8.2/10

清潔度

7.8/10

スタッフとサービス

7.4/10

設備とサービス

7.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

MASAKI

2023 年 5 月に 3 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2023 年 6 月 22 日)
We are glad you enjoyed your stay at the EMBASSY SUITES AIRPORT WATERFRONT. We hope to see you again in the near future.

10/10 (非常に良い)

Margarita

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Situada en un lugar muy agradable en vista y distracción al rededor
2024 年 5 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Adam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is extremely friendly, professional and helpful!
2024 年 5 月に 3 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Brenda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great room and great rates!
2024 年 5 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Patricia

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The Bay trail is fantastic The hotel is older and needs renovations. Our shower leaked, the soap dispenser fell off the wall. Since it was a dog friendly room there was a smell and the carpet had wet spots probably from cleaning up after other pets.
2024 年 5 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Xavier

良かった点 : 清潔度、スタッフとサービス
Right on the bay and easy access to the Bay Trail for running.
2024 年 5 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

2/10 (非常に不満)

Tony

出張
I booked the room through Expedia. I arrived at the hotel, they were booked and sent me to another location. That location was booked, I was then sent to another hotel....which was booked. Ridiculous.
2024 年 5 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 23 日)
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

10/10 (非常に良い)

Arnel

良かった点 : スタッフとサービス、施設のコンディションと設備
Front desk was exceptional
2024 年 5 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Christine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Waterfront view and really good breakfast. Different and unique interior
2024 年 5 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Ana

良かった点 : 施設のコンディションと設備
I always have stayed at this hotel.
2024 年 5 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Norma、Ontario

出張, カップルで旅行
Very nice and clean… close to airport
2024 年 5 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Esmeralda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property have the best egg omelet stand that they serve free breakfast every morning.
2024 年 4 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Linda

2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Arlene、san bruno

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Camil and the manager help me to upgrade my room and the buffet breakfast is complimentary.Thank you !
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

christina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are very clean and the staff was very kind. The breakfast in the morning was great.
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Jacqueline

2024 年 4 月に 8 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Aaron

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like how there was a lot of plants and the breakfast was Delicious 5 stars
2024 年 4 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Nathan

Thank you
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Ana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything especially the view.
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

4/10 (不満)

Elizabeth

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
Not very nice staf
2024 年 4 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 22 日)
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

10/10 (非常に良い)

Stephanie、San Bernardino

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Veey friendly service will be returning. Thank you
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Natalie

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We loved the Manager's Reception, the AMAZING breakfast, Tap & Tavern's burger was the best one my husband has ever had, and our room had an amazing view, even with it being right in view of the airport, the sliding door blocked out most of the air traffic noise (and I got some great timelapse videos!). Will definitely be back!
2024 年 4 月に 3 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Robertt

家族旅行
良かった点 : 施設のコンディションと設備
Loved the indoor pool and spa. Very enjoyable stay
2024 年 4 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

4/10 (不満)

marie

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
It was terribly noisey, water puddles by and inside the elevators...No security monitoring the pools, kids running rampage...For almost $200.00 per night it was a horrible property,
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 16 日)
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

8/10 (良い)

Marilee

小さなお子様連れの家族旅行
It seemed to be in a safe area. Nice view of the bay. Room was decent and fairly quiet considering it was near the airport.
2024 年 4 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Larry、Lakeport

2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Geraldine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view was great watching the planes fly in and out 😊, also we got to see some raccoons while sitting by lagoon that was interesting ☺️!
2024 年 4 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Ellen

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely atrium in this hotel where breakfast and happy hour drinks served daily. Nice breakfast buffet as well as made to order omelets. We chose this hotel as it had an indoor pool for our grandchildren which they enjoyed. The room was spacious but the advertised balcony which we paid extra for couldn’t even fit a chair— disappointing as I was looking forward to sitting outside to enjoy the view. The bathroom didn’t even have a towel bar to hang towels, just one hook inside the shower which was broken. All in all we enjoyed the hotel BUT… there was a $39 per night parking fee. The lot was a shared lot with public non paying parking to access the bay walk in front of the hotel. Few spaces— two out of three nights we waited almost a half hour for a parking space. The lot had many signs warning of car break ins. So we paid $39 each night to worry that our car would be broken into. Come on Hilton— you can do better!!
2024 年 4 月に 3 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Jennifer

2024 年 4 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Lorena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the breakfast.
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

2/10 (非常に不満)

Octavis

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parking is $39 per day but not informed before booking and not included in stay . It was sprung on me at the counter for check in .
2024 年 4 月に 1 泊滞在
Marcからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Octavis,The hotel website, as well as the Expedia website mention the 39 overnight parking fee. Not sure how else we could have communiticated this to you.

4/10 (不満)

Michael

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 10 日)
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

6/10 (普通)

Colette De La

家族旅行
良かった点 : スタッフとサービス
Property is older but clean as clean as it can be. Out tub had stains, the carpet was lumpy. Pool also was nice. No A/C and no screen to the balcony so we could leave the door open for air. The entire hotel was muggy. Great staff and liked having happy hour. Worst part was a staff member pushed my son out the way so she could put in her floor number although we were there first.
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 10 日)
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

8/10 (良い)

Jasmine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Will stay again! Breakfast was awesome!
2024 年 4 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Yuling

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is located right on the sea with beautiful bay views, the interior of the hotel is very amazing, it gives me the feeling of being in a garden, perfect for families with small children, they have an enclosed swimming pool, very safe!
2024 年 3 月に 3 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

4/10 (不満)

Karla

2024 年 3 月に 7 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 23 日)
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

8/10 (良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alot of nonguess hanging out side
2024 年 3 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

marianne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy access to airport
2024 年 3 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Miriam

2024 年 3 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

james

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All was great will stay there again
2024 年 3 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Joel、Milpitas, CA

家族旅行
Need better lighting in the parking lot
2024 年 3 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Vivek

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Except parking fee of $39 per night, property was nice. People use private vehicles for travel and charging a whopping $40 a night is not reasonable on top of the all other expenses.
2024 年 3 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Ramiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente solo que el Hotel me hizo un cargo indebido y ya van dos días y no se me refleja el deposito
2024 年 3 月に 4 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 (良い)

Arthur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 3 月 31 日)
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

8/10 (良い)

Alfredo

良かった点 : 清潔度、スタッフとサービス
Adequate
2024 年 3 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 3 月 31 日)
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

10/10 (非常に良い)

Kathy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bfast brunch was unique
2024 年 3 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Machelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kid friendly
2024 年 3 月に 1 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 (非常に良い)

Emanuel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great for families
2024 年 3 月に 2 泊滞在
Embassy Suites Team からの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.