Noi Puma Lodge

Property class: 4.5

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Reviews

9.0 out of 10
Wonderful
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Noi Puma Lodge. With amenities like downhill skiing and ski storage, this resort is a great place to hit the slopes. Indulge in Ayurvedic treatments, a massage, and a body wrap at Cipres, the onsite spa. The on-site local cuisine restaurant, alto las lenas, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
The current price is ￥25,003
￥25,003 total
Oct 11 - Oct 12

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

A bedroom with a bed, two bedside lamps, a nightstand, and a window with a view of snow-capped mountains.

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 3

Double deluxe

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

DOUBLE DELUXE KING BED

  • Sleeps 4
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About the neighborhood

Located in Machalí, Noi Puma Lodge is in the mountains. Be sure not to miss outdoor adventures like hiking/biking trails, rock climbing, and horse riding. Visit our Machalí travel guide
View more Resorts in Machalí
Map
O'Higgins, Machalí, Fundo Sierra Nevada, KM 22, Parque Nacional Los Cipreses

About this property

Noi Puma Lodge

  • Luxury resort in the mountains
  • A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Noi Puma Lodge. With amenities like downhill skiing and ski storage, this resort is a great place to hit the slopes. Treat yourself to Ayurvedic treatments, a massage, or a body wrap at Cipres, the onsite spa. The on-site local cuisine restaurant, alto las lenas, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a gym.
  • Other perks include:
    • A seasonal outdoor pool along with pool umbrellas
    • Free self parking
    • Free bicycle rentals, multilingual staff, and a gift shop
    • A computer station, 1 meeting room, and a front-desk safe
  • Room features
  • All guestrooms at Noi Puma Lodge have comforts such as bathrobes, in addition to amenities like safes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with rainfall showers and free toiletries
    • TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • alto las lenas

Things to do

  • 24-hour pool access
  • Billiards/pool table
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is accessible only by 4x4 vehicle. Snow chains are recommended in winter.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 52000.00 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 52000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from December to March
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Noi Puma Lodge have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Noi Puma Lodge?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Noi Puma Lodge on Oct 11, 2026 start from ￥25,003, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Noi Puma Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Noi Puma Lodge?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Noi Puma Lodge?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Noi Puma Lodge located?

This luxury resort is situated in the mountains.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Noi Puma Lodge Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 26 out of 46 reviews
Rating 8 - Good. 17 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Everyone. The place was very beautiful.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Desde los tragos de Luchito en el bar hasta la buena onda de scarlet! El lugar se puede llegar perfectamente en un vehículo alto no 4x4 en temporada que no nieve. La experiencia del camino ya paga toda la estadía y el lugar es increíble.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El hotel en general muy bien. Los últimos kms de camino de tierra para llegar, en muy mal estado. La atención no fue muy buena
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico para desconexión de un par de días

Un lugar ideal para aislarte por un par de días. Confortable, limpio, excelente servicio. El camino en mal estado en último tramo (imprescindible tracción 4x4) Debe mejorar su oferta de actividades al aire libre.
Stayed 2 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar pero descuidados en los servicios

La llegada al hotel se hizo muy difícil a pesar de ir en vehículo 4x4. El camino estaba pésimamente cuidado. El hotel se escuda en que indican que es camino sólo para vehículos altos y 4x4, pero esto no debiese ser excusa para no hacer una mantención. Los días de mi viaje había una parte a 9km del hotel donde muchos vehículos 4x4 quedaron parados y si no es porque lugareños que pasaban por ahí estaban con una pala y lo arreglaron, dudo que hubiésemos podido pasar sin dañar los vehículos (a pesar de ser altos y 4x4). Por otro lado, en ninguna parte vinos un indicativo con los tours/ servicios disponibles con sus precios. Fuimos 2 veces al spa y no había nadie en su recepción. Terminamos contratando un tour que es muy lindo pero con duración menor a 2 horas y con un costo bastante alto para esto (lo cobran como tour 1/2 día).
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia, el hotel cuenta con toda la comodidad para una desconexion y relajo..restaurant funciona perfecto a pesar de las limitaciones civid. Camino complicado, es nececsario subir con vehiculo con traccion
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Para estar en cuarentena con las dificultades que tiene está ok, la carta del restaurante es acotada pero los platos estan bien logrados.
Stayed 2 nights in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IVA

Tuve que pagar el IVA que se supone estaba incluido en el Pago a través de hoteles
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general excelente, el trato muy bueno, la comida y las instalaciones. El unico contra fue que tuvimos problemas con el agua caliente, ya que durante dos horas en la mañana solo salió algo tibia.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar

Muy lindo lugar. La gente muy amable y la comida realmente rica.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para volver..

Todo de primer nivel, servicio excelente, comida exquisita. Falta mejorar climatización del lugar, ya que, no cuenta con aire acondicionado y ampliar la carta del restaurant. El lugar y las instalaciones son increíbles 4,5/5
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y relajado
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, podrían mejorar los accesos

Excelente hotel y personal, muy cómodo y bien mantenido. El camino para llegar al hotel desde Coya hacia arriba es pésimo, en especial los últimos 5 km. Muy poco señalizado, las señalización está en los últimos km. Por temas de clima me comuniqué con el area de reservas en el teléfono de Santiago y la atención de Paulina fue pésima, mala disposición, actitud y manera de atender al huésped. Al parecer para ellos es un problema que se hagan reservas a través de otras plataformas como Hoteles.com y no directo con ellos. Eliminando la atención de esta persona, todo lo demás perfecto
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch eco-hotel set in the wilderness

This was hands down one of the best eco-lodges we’ve ever stayed at. Set high up in the mountains, in a remote valley surrounded by nature, Noi Puma Lodge is a special place, and we cannot wait to return! Excellent accommodations that were both comfortable and welcoming. Great staff catering to any needs. Guest rooms are well appointed and have large bathrooms & showers. Surrounded by nature and gray views in any direction you look. Lots of amenities onsite, and additional excursions available offsite: hiking, horseback riding, helicopter tours, etc. With two jacuzzis that can be reserved, and a nice pool. Great restaurant & top notch bar. Just be advised they’re closed on sundays, and the last few kms are on a dirt road. Well worth the effort! We can’t wait to return!!
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente la estadia

excelente, la comida exquisita, los treking maravilloso, los masajes muy bueno. Muy entretenido el lugar, lo único malo fue pre check In lento la página. Y check out muy lento
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Lugar maravilloso; no me gustó q desde la ventana de mi pieza se veía manguera de incendio en caja roja (muy muy fea), trocó las rejas cercanas al hotel. Creo falta urgente limpieza de vidrios! Personal encantador, guía tb y lugar maravilloso Sándwiches del bar regulares Desayuno muy rico
Stayed 3 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo , mucho calor en las habitaciones .
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

desconexion total

la ubicacion es ideal para desconectarse del mundo. El servicio falla en cuanto a la dotacion de gente y la falta de productos
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desconexión y lindo paisaje

Excelente lugar para escapar de Stgo
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico, Increíble, Único

Realmente es una experiencia única estar en la mitad de la montaña con todas las comodidades de un hotel 5 estrellas. El entorno (incluyendo el camino en mal estado), la infraestructura y la amabilidad del personal contribuyen a pasar una de las mejores estadías que hemos tenido en la montaña. Felicitaciones!
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise in Central Andes you can't miss this!

Mejor hotel en los andes. Increíbles caminatas, spa, piscina y hot tubs.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en un hermoso entorno

Muy buena la experiencia, el camino muy malo.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We had an excellent stay at the Noi Puma. The hotel was new, the food was great and the views were breathtaking. The last 30km of driving is on rough gravel. We STRONGLY recommend you get here by shuttle or SUV.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Scenery beyond beautiful. Staff and guides helpful and genuinely friendly. Food delicious. Service a little slow but I think that's a Chilean thing (found the same in other places we stayed) - and at the Noi Puma you are in such a beautiful place, who cares if it takes a little extra time to get your truly delicious meal.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime experience!

It was unfortunate we only had one night to enjoy this spectacular location and facility! From before we arrived til the end we were dealt with professionally and with care. Fernando at the front desk is a wealth of knowledge and assisted with our transportation arrangements with ease. The service staff at dinner, which was absolutely the best meal we've had in Chile, were attentive and pleasant. The bar staff were always ready to assist. We were fortunate enough to meet the Director of Operations for Noi, Felipe, who we had wonderful conversations with. We felt at home in a remote, mystical place far away from the crowds of Santiago. We will be back.