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"Very good location and clean hotel highly recommend. Hard-working staff."

"We stayed 3 nights in Plantation Bay, and I have to give a shout out to Ms. Glaze at the front desk! She explains everything clearly and with kindness. She was patient enough to answer all the questions and very polite. Give her a raise or acknowledge her professionalism and most of all, her way of letting us all feel very welcome. She's part of the reasons why I extended for another night and even booked additional room. Please award her or promote her! However, we did not like the attitude and demeanor of the guy that was assigned in paddle boarding. He was very arrogant and mean. He needs to undergo training and make sure that he makes the clients feel welcome. He was very rude and made our paddle boarding experience not so nice. He was just rude and mean. Teach the guy to be at least,friendly. Even my nephew refused to do paddle board one more time because he said, the guy is mean. We had it November 26th, figure the guy assigned that time & have him undergo serious training on how to deal with clients with respect. "

"The description of this property listed it as having an airport shuttle. However you need to make arrangements to have it pick you up at the airport, and it is more expensive than a taxi would be. Disappointing as we would have booked much nearer to the airport had we know."

"Everything as expected, 3rd stay here good as always!"

"Convenience as hotel is attached to the mall. Great staff service, shoutout to Emorah and Jessa for making us feel very special. "

"We stayed here during a Typhoon. The place is sturdy and built like a fort. I attempted to go out to my car one night and steped out that door and almost blew away. inside it was quiet no wind sound no rain sound very quiet and calm atmosphere."

"Clean room in good working order, very friendly and accommodating staff!"

"Good stay "