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Reviews of Pendry San Diego

5 out of 5
Pendry San Diego
550 J Street, San Diego, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1001 reviews" "
Rating 8 - Good. 139 out of 1001 reviews" "
Rating 6 - Okay. 49 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

shannon, Gilroy

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full service hotel, and fantastic location. Accommodating staff, great timing options right in the hotel, as well as ample dining in the gaslamp district.
Stayed 4 nights in May 2024
Response from Kasey S. on May 15, 2024
Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. I have shared your kind comments to our team as well. We look forward to hosting you again for your next visit.

10/10 Excellent

Jack

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining options easy walk from the hotel. Pool area was crowded but it was a Saturday and 5th of May!
Stayed 1 night in May 2024
Response from Kasey S. on May 13, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. We look forward to your next visit.

8/10 Good

Munguntsatsralt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice view
Stayed 1 night in May 2024
Response from Jordan S. on May 6, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jordan S. on May 3, 2024
Thank you for your review! We are happy to see that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Sunny

Stayed 1 night in Apr 2024
Response from Kasey S. on May 16, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

cuyler

Liked: Cleanliness, staff & service, property conditions & facilities
Concierge (Cathy) did a fantastic job in orienting a high-maintenance couple (my wife and I ) to the attractions of San Diego including tickets (and a warm blanket for) the Willie Nelson concert. The Hotel's "Provisional" restaurant is an architectural marvel - besides its good food and service. Hard to find anything about the Hotel and helpful staff to complain about.
Stayed 4 nights in Apr 2024
Response from Jordan S. on Apr 26, 2024
Thank you for your wonderful review! We are happy to hear that you enjoyed your stay with us. I have shared your kind comments to our team as well. We look forward to hosting you again for your next visit.

8/10 Good

Randall

Traveled with partner
Liked: Cleanliness, staff & service
Nice property and very comfortable room. FYI-Sunday pool party was a surprise, non hotel guests were outnumbering the guests and it was fairly crazy.
Stayed 2 nights in Apr 2024
Response from Jordan S. on Apr 26, 2024
Thank you for your wonderful review! We are happy to hear that you enjoyed your stay with us. I have shared your kind comments to our team as well. We look forward to hosting you again for your next visit.

10/10 Excellent

Jorge

Stayed 2 nights in Apr 2024
Response from Kasey S. on May 13, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Monique

Stayed 3 nights in Apr 2024
Response from Jordan S. on May 12, 2024
Thank you for your review! We are happy to see that you enjoyed your stay with us. We look forward to your next visit.

8/10 Good

ziya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
İ WOULD RECOMMEND STRONGLY
Stayed 2 nights in Apr 2024
Response from Jordan S. on Apr 20, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth time staying at Pendry San Diego and it's always incredible! We celebrated my husband's birthday this time and he had a great time. Highly recommend for a couples getaway!
Stayed 1 night in Apr 2024
Response from Jordan S. on Apr 17, 2024
Thank you for your outstanding review! We are happy to hear that you and your husband enjoyed your stay with us during his birthday. We look forward to hosting you again during your next visit.

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal was the best.
Stayed 2 nights in Apr 2024
Response from Kasey S. on Apr 16, 2024
Thank you for your wonderful review! We are happy to hear that you enjoyed your stay with us. I have shared your kind comments to our team as well. We look forward to hosting you again for your next visit.

10/10 Excellent

Maryanne

Stayed 3 nights in Apr 2024
Response from Jordan S. on May 3, 2024
Thank you for your review! We are happy to see that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was wonderful. Front Desk staff was amazing upon both checking in and out. Housekeeping was prompt and thorough every day.
Stayed 3 nights in Apr 2024
Response from Jordan S. on Apr 11, 2024
Thank you for your outstanding review! We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again during your next visit.

10/10 Excellent

Chris

Stayed 1 night in Apr 2024
Response from Kasey S. on Apr 29, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Flor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was as good as it gets. The hotel is amazing and the staff is also amazing. The location is just perfect.
Stayed 3 nights in Apr 2024
Response from Kasey S. on Apr 7, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. I have shared your kind words with our team as well! We look forward to your next visit.

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kasey S. on Apr 7, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kasey S. on Apr 3, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the room was very nice, upscale. Also a nice pool, hot tub and chaise lounges available. Walkable to a variety of restaurants, bars and not far from the airport.
Stayed 1 night in Mar 2024
Response from Jordan S. on Apr 2, 2024
Thank you for your outstanding review! We are happy to hear that you enjoyed your stay with us. We look forward to hosting you again during your next visit.

10/10 Excellent

Tracey

Stayed 3 nights in Mar 2024
Response from Jordan S. on Apr 20, 2024
Thank you for your review! We are happy to see that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Kelly, San Diego

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great time!
Stayed 1 night in Mar 2024
Response from Jordan S. on Mar 31, 2024
Thank you for your wonderful review! We are happy to see you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Elpidio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 4 nights in Mar 2024
Response from Jordan S. on Mar 16, 2024
Thank you for your wonderful review! We are so please to see that you enjoyed your stay with us. We look forward to your next visit!

8/10 Good

Bobbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jordan S. on Mar 30, 2024
Thank you for your review! We are happy to see you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, contemporary, nice facilities
Stayed 3 nights in Mar 2024
Response from Kasey S. on Mar 9, 2024
Thank you for your wonderful review! We are so please to see that you enjoyed your stay with us. We look forward to your next visit!

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simply wonderful!
Stayed 2 nights in Jan 2024
Response from Kasey S. on Mar 7, 2024
Thank you for your wonderful review! We are so pleased you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Jordan S. on Feb 23, 2024
Thank you for your wonderful review! We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Jordan S. on Feb 23, 2024
Thank you for your wonderful review! We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kasey S. on Feb 20, 2024
Thank you for your wonderful review! We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024
Response from Kasey S. on Feb 12, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Marc, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property , location is center of the action in the Gaslamp. great service
Stayed 2 nights in Jan 2024
Response from Kasey S. on Feb 8, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay with us. We look forward to your next visit to us.

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Doesn’t meet the price’s expectations
For the price, this place just isn’t worth it. It tries to compete with super fancy hotels, but it falls short of this price point’s expectations. Everywhere you look, the place is beat. From the inside of the elevator to the room doors to the closet doors, there are nicks and signs of age everywhere. And at this price you expect perfect execution (not a room with an ironing board and steamer but no actual iron).
Stayed 1 night in Jan 2024
Response from Kasey S. on Feb 5, 2024
Thank you for your review. We apologize for your stay not meeting your expectations. We have shared your comments with the team and have heard your feedback. Thank you for your time.

10/10 Excellent

primavera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el servicio, ubicación, tiene su propio night club y restaurantes buenísimos
Stayed 1 night in Jan 2024
Response from Kasey S. on Jan 29, 2024
Thank you for your wonderful review. We are thrilled to hear that you enjoyed your stay with us! We look forward to your next visit to us.

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, staff.
Stayed 1 night in Jan 2024
Response from Kasey S. on Jan 29, 2024
Thank you for your wonderful review. We are thrilled to hear that you enjoyed your stay with us! We look forward to your next visit to us.

10/10 Excellent

Maribel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were very nice.
Stayed 2 nights in Jan 2024
Response from Kasey S. on Jan 26, 2024
Thank you for your wonderful review! We a thrilled to hear that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Pasqualina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was exceptional. Every staff member I encountered was kind and helpful. Room and property were clean and comfortable. Will return without a doubt. My only complaint is the excessive $60 parking charge.
Stayed 4 nights in Jan 2024
Response from Kasey S. on Jan 26, 2024
Thank you for your wonderful review! We are thrilled to see you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Miguel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Kasey S. on Jan 26, 2024
Thank you for your wonderful review! We are thrilled to see you enjoyed your stay with us. We look forward to seeing you again!

8/10 Good

Kirill

Stayed 2 nights in Jan 2024
Response from Kasey S. on Mar 20, 2024
Thank you for your review! We are happy to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Cameron, Valencia

Stayed 1 night in Jan 2024
Response from Kasey S. on Jan 23, 2024
Thank you for your wonderful review! We are please to hear that you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Bobby

Stayed 2 nights in Jan 2024
Response from Kasey S. on Feb 12, 2024
Thank you for your wonderful review! We are so pleased to hear that you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Fredrik

Stayed 1 night in Jan 2024
Response from Kasey S. on Jan 22, 2024
Thank you for your wonderful review, we are pleased to hear that you enjoyed your stay!We look forward to your next visit.

10/10 Excellent

Ioanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kasey S. on Jan 22, 2024
Thank you for your wonderful review, we are pleased to hear that you enjoyed your stay!We look forward to your next visit.

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the service is amazing
Stayed 1 night in Jan 2024
Response from Kasey S. on Jan 22, 2024
Thank you for your wonderful review, we are pleased to hear that you enjoyed your stay!We look forward to your next visit.

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Kasey S. on Jan 15, 2024
Thank you for your wonderful review! We are pleased to hear that you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Kasey S. on Jan 14, 2024
Thank you for your wonderful review. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kasey S. on Jan 14, 2024
Thank you for your wonderful review. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best spot in SD
Amazing!
Stayed 4 nights in Dec 2023
Response from Kasey S on Jan 14, 2024
Thank you for your wonderful review! We are pleased to see you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Peter

Stayed 3 nights in Dec 2023
Response from Kasey S. on Jan 23, 2024
Thank you for your wonderful review! We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.

8/10 Good

Adil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at if you are single or a couple. The hotel is in Gastown so is a great area to walk around and there are plenty of restaurants. The 3rd floor pool is quite good and has great pool service. The only two negative items - if you're staying with friends or kids - the rooms have clear glass walled showers with a privacy curtain and there is very little storage space to unpack and organize for a long stay. The rooms themselves are comfortable and the hotel has great amenities.
Stayed 10 nights in Dec 2023
Response from Kasey S. on Jan 14, 2024
Thank you for your wonderful review. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.

2/10 Terrible

Mallory

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick another spot
Was not able to make our stay. Family got sick and the hotel would not change our dates. They actually preferred us to come stay instead of changing our date knowing we were sick. We chose not to get others sick that had nothing to do with their policy.
Stayed 1 night in Dec 2023
Response from Kasey S. on Jan 15, 2024
We apologize that your were not able to make your reservation with us. We do hope that you will be able to come to the property at a later time.