San Antonio Vacations from ￥141,203

We decided to shorten our stay due to the overall experience. Our booking was made in advance, and we had also informed the property beforehand that we would be arriving late. However, upon arrival, the hotel appeared unprepared to receive guests. The property presentation and room readiness did not meet the expected standards. We were informed that our originally booked room had an issue and were offered an alternative room described as an “upgrade.” Unfortunately, the replacement room was not fully prepared upon arrival — the bedsheets had not yet been set up, and we were asked to wait while the room was being made ready. There also appeared to be very few or no other guests during our stay, which made the lack of readiness more concerning. Overall, the experience did not align with the expectations created at the time of booking. We hope the property and Hotels.com review operational readiness and listing standards to help prevent similar experiences for future guests.

Have stayed here before but this time internet was down. It was declared upon check in but was not resolved for the duration of the trip. Also was made to wait 15 mins or so during check out just to check the room. All paid beforehand.

The breakfast was very bad rice and cold pieaces of ham one egg and pay for second coffee there were lots off ants and recespution was poor wifi almost like haveing nothing came and went tv did not work

Not a good resort