2/10
If you’re staying here. Make sure no one visits your hotel room with a pet even if it’s beyond your control. The owner of this hotel kicked me and my kids out because someone visited my daughter with a service animal. He called the police and asked me to live with my kids after I had already paid. No refund was given. The front desk guy was confrontational and had zero understanding for mankind. This was my worst ever hotel experience. Also, the police informed me that I did not have to leave due to having already paid but I chose to leave since the owner had deactivated my room key and created a hostile environment. I didn’t want to have my children in that type of environment so I left and had to drive back to Austin. I was grossly inconvenienced by this hotel.
Shannon
2025 年 6 月に 2 泊滞在