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"Overall it was an okay stay. My bathroom door did not close or lock. The ice maker on the 7th floor didn't work. The complimentary breakfast was okay. No issues with customer service. The location was in a good spot."

"Heaters not working in whole hotel. They offer space-heaters."

"Our stay wasn’t terrible but wasn’t great. The room itself is fine, but the air conditioning in the gym didn’t work and it was way too hot. The 1st floor A/C was out in the hall as well, and the pool was closed due to issues. Walls are pretty thin, but overall the hotel wasn’t too loud. It was thankfully fairly cheap, but hopefully they figure out keeping things cool before summer hits."

"Gorgeous place and jacob at the desk sang happy birthday to my wife upon check in! Beautiful stay!"

"This is a great place to stay. The staff tried really hard to meet your every need."

"Clean place for sure!"

"We stay at The Contessa when we are in San Antonio and enjoy the spaciousness, location, ability to bring our dog and the friendliness and professionalism of the staff. "

"Showed up room wasn’t even ready waited 3 hours and never was updated until I had to call the front desk myself. Broken elevator in my area had to walk pretty far. Staff wasn’t very helpful or friendly I understand fiesta weekend can be stressful but requires patience. Ac barely blew cool I was so tired of dealing with the property I just didn’t bother. Valet was overwhelmed. Not worth the $"

"Excellent location. Staff very friendly and you’re in the middle of everything’s downtown. Amenities were great!"