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"Staffs very polite and helpful "

"Its a 5-floor hotel with no elevator, no mini refrigerator or coffee maker in the very basic rooms. The staff is wonderful but the accommodations are very simple. "

"Great breakfast, friendly staff the credit card reader did not work correctly it is old and needs to be replaced it is not modern technology I had to pay with cash which caused me problems since I have to pay bank fees to do this"

"I wasn't wrong to choose Playa Canela Hotel Boutique for my vacation. Without exaggeration, this is a hidden paradise with spectacular views. The owner and staff treat you like family, are very attentive to your needs, and the breakfast is excellent. I definitely recommend it and would return for my next vacation."

"Los empleados hicieron que todo fuera mucho mejor. Es un hotel muy seguro, mucha presión. No les importa si les das propina o no, aún así brindan un servicio excelente."

"Convenient location "

"Good place, clean room and friendly staff"

"Everything was perfect. Both the host and the owner were easy to contact and were very helpful since before we arrived. The host was very kind through the process and gave us lots of useful information about the area. She also gave us great suggestions for places to eat. The staff in the lobby were always very courteous and helpful. Overall, the experience was better than we expected. We would definitely choose their apartment again. P.S. Make sure you visit Panaderia Ramirez, at walking distance from the apartment."

"It was terrible. They don’t answer your messages, they never pickup the phone. Breakfast is terrible. They cannot serve you a black tea even."