スタンダード ルーム キングベッド 1 台 | デスク、ノートパソコン用作業スペース、アイロン / アイロン台、ベビーベッド (無料)

ハワード ジョンソン バイ ウィンダム サリナスの口コミ

2.5 out of 5

口コミ

7.0

良い

評価 10 - 1000 件の口コミ中 226 件が非常に良い" "
評価 8 - 1000 件の口コミ中 348 件が良い" "
評価 6 - 1000 件の口コミ中 207 件が普通" "
評価 4 - 1000 件の口コミ中 107 件が不満" "
評価 2 - 1000 件の口コミ中 112 件が非常に不満" "

7.6/10

清潔度

7.4/10

スタッフとサービス

6.6/10

設備とサービス

7.0/10

施設のコンディションと設備

5.6/10

環境への配慮

口コミ

8/10 (良い)

MINORU

良かった点 : スタッフとサービス、客室の快適度
主要道路沿いの便利なホテル
モントレー行きのバスが出るMTSのバスターミナル(そのほぼ隣がNational Steinbeck Center) まで10分弱と便利。サリナスの主要道路沿いにある。モーテル形式だが、建物はしっかりしているため、通りの騒音は気にならない。部屋も、ベッドも広く、快適。よく眠れた。ただし、浴室はやや小さい。朝食は基本的にはコンティネンタルが、ワッフル品数を初め、品数が多く、なかなか良い。受付はインド出身の男性であるが、非常に親切だった。
Thank you for your stay at this hotel and we appreciate your stay and comments.

6/10 (普通)

Scott

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Scott, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback you may have from your experience. We value your input and strive to provide the best service for all our guests.

6/10 (普通)

kristoffer

家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I liked how the staff was nice and friendly. I didn’t like how there was illegal activity going on in the rooms.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello kristoffer, Thank you for sharing your experience with us. We deeply value your feedback and will forward your concerns to our security team for a thorough investigation. Your safety and comfort are our top priorities, and we appreciate you bringing this to our attention.

4/10 (不満)

Rigoberto

No me gusto para volver
2024 年 3 月に 2 泊滞在
Sophia CSRからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have any kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bare minimum
Very underwhelming. Bare minimum. Cold shower. The host tried to accommodate, but the building and rooms are not great.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Guest,We are sorry to hear about your underwhelming experience during your stay with us. Our team strives to provide the best possible accommodation and we apologize if we fell short of your expectations. We appreciate the feedback and will take it into consideration as we continuously work towards improving our facilities. Thank you for bringing this to our attention.

10/10 (非常に良い)

Recia

2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 11 日)
Hello Recia,Thank you for taking the time to share your review. We appreciate your feedback and are glad that you had such a positive experience during your stay with us. We strive to provide exceptional service to all our guests and your kind words truly highlight our efforts. We look forward to welcoming you back in the future for another outstanding stay.

4/10 (不満)

Brian

良かった点 : スタッフとサービス
気になった点 : 清潔度
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
Hello Brian, We're sorry to hear that you didn't have a great experience. Please provide more details so we can address your concerns.

2/10 (非常に不満)

Brian

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not kid friendly this place was crawling with prostitutes
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 28 日)
Hello Brian,We apologize for any concerns you may have had during your stay. The safety and comfort of our guests is our top priority, and we will continue to work diligently to ensure a pleasant environment for all.

2/10 (非常に不満)

linda

気になった点 : スタッフとサービス、設備とサービス
bad service front desk
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 1 日)
Hello linda,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our service. We appreciate you taking the time to share your experience.

2/10 (非常に不満)

Anne

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The information on Expedia made me feel this was a safe, clean hotel. It was everything but that. Thankful I was able to cancel the second night that was reserved and receive a credit for that night.
2023 年 9 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 30 日)
Hello Anne ,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

4/10 (不満)

Steve

出張
気になった点 : 設備とサービス、施設のコンディションと設備
Its a no-tell motel.
2023 年 9 月に 4 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 24 日)
Hello Steve,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope to see you again in the future.

2/10 (非常に不満)

antonio

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
ALL AROUND HORRIBLE!
THE WHOLE EXPERIANCE WAS TERRIBLE WE ARE A COMPANY THAT HAD OUR EMPLOYEES STAY FOR OUT OF TOWN WORK.THERE IS NOBODY AT THE FRONT DESK TO HELP OR ANSWER PHONES WE CALLLED NUMOROUS TIMES WITH NO HELP THE ROOMS ARE DIRTY AND UNKEPT.
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 23 日)
Hello antonio ,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 (非常に良い)

Keshawn

2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 1 日)
Hello Keshawn,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

2/10 (非常に不満)

Joseph

気になった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 8 月 13 日)
Hello Joseph,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 (普通)

Susan

カップルで旅行
気になった点 : 施設のコンディションと設備
Serviceable, but worn. Armchair was dirty, some upholstery torn. Threadbare bathmat. Furniture not logically arranged. Desk in front of bed. With someone seated at desk, you can't get past to the bathroom. Would not choose this property in the future.
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 22 日)
Hello Susan,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

4/10 (不満)

linda

気になった点 : スタッフとサービス
customer service is bad. can not call hotel or front desk even from room it goes to voice mail and they say 24/7 service . could not check in at right time always delays you but want you out of room come 11a,m right away. need better customer service for the price one pays for a room and front desk clerk is so not professonal .
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Hi Linda,I'm very sorry for your poor customer service experience. My sincere apologies you found our associate unhelpful and unprofessonal. We strive to provide sincere hospitality and we failed to do so. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip for a better experience.

4/10 (不満)

Hao

ペット同伴の旅行, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Doesn’t serve the breakfast as it posted
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 15 日)
Hello Hao, Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

4/10 (不満)

Julio

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Booked a non-smoking room and upon arriving to go in the room, there was this stench of someone had just smoked cigarettes the night prior. The area where the property was didn’t look safe either.
2023 年 7 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 13 日)
Hello Julio, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

8/10 (良い)

Patrik

2023 年 6 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 10 日)
Hello Patrik,It was our privilege to earn your business and we hope to host you again on your next trip.

4/10 (不満)

Francois

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 6 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 29 日)
Hello Francois,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 (良い)

JOHN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel itself was just fine and we liked it but the area was a little depressing. We realize it's on the older part of town but compared to other places we saw up off of Davis Rd, we would've stayed there. Now that being said we did like the young lady that checked us in and the room itself was quite nice.
2023 年 6 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 27 日)
Hello JOHN, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 (普通)

Robert

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms need painting and curtains replaced. Outside area needs some cleaning done
2023 年 6 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 24 日)
Hello Robert,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our area. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 (普通)

Garry

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Decent room for sleep, kinda shady area it seemed like.
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 2 日)
Hello Garry, I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 (良い)

Akop

出張
良かった点 : 清潔度、施設のコンディションと設備
For one or two days of business trip and the price this place is pretty OK
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 27 日)
Hello Akop,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our price. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 (非常に不満)

Martha

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Whatever you do, do not stay here. It was gross, unsafe, and there wasn't anyone at the front desk all night.
Managerからの返信 (投稿日 : 2023 年 5 月 25 日)
Hello Martha, Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

2/10 (非常に不満)

Martha

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I rented 11 rooms for an event. One person had to abandon their room (and stay elsewhere) because the carpet was wet throughout the entire hotel room. Two other people left in the middle of the night, and the rest were all traumatized, because of the very loud stand-off between the police and someone they were arresting, right outside of the hotel rooms, in a guns-drawn stand-off.
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 25 日)
Hello Martha, I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

6/10 (普通)

Joshua

2023 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 23 日)
Hello Joshua,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 (非常に不満)

Rhonda

出張
気になった点 : 施設のコンディションと設備
This property is dirty, my room smelled of weed, no hair dryer, on a busy street, a bag to go breakfast, and too many prostitutes in and out.
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 17 日)
Hello Rhonda, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

10/10 (非常に良い)

Carlos

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is a nice place to stay
2023 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 16 日)
Hi Carlos,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 (普通)

TAKENAO

2023 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 6 月 2 日)
Hello TAKENAO, It was our privilege to earn your business and we hope to host you again on your next trip.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Sadly my room smelled clean but I have bad allergies to mold and dust which causes my airways to close up when in that environment. I was coughing had to use my emergencies inhaler multiple times throughout the night. I did see mold in the shower but there must be more in the room i stay in cause i jad a sleepless night.
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 10 日)
Hello Guest, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations.

2/10 (非常に不満)

Roger

出張, カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
I booked specifically because it offered free breakfast. After waiting 15 minutes for the front desk "help" to appear from a different part of the hotel (staff had to call him), I was told the dining room was closed "due to Covid" and handed a paper bag which contained a single pastry--the kind bought in a vending machine--and a Sunny-D. It would much better if they simply said they offered no breakfast. Ridiculous.
Managerからの返信 (投稿日 : 2023 年 5 月 10 日)
Hello Roger, Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

2/10 (非常に不満)

wooyoung、marina

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
Dirty and unkind service but fast interet
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 9 日)
Hello wooyoung, I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

10/10 (非常に良い)

Mario

2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 27 日)
Hello Mario,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

2/10 (非常に不満)

Sena、Marysville

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
There was a car on blocks in the parking lot. The room smelled and looked like a bunch of people smoked weed right before I came in. There was no smoke detector in the room. The shower was dirty at the bottom and the toilet seat was broken.
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 8 日)
Hello Sena, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

4/10 (不満)

Marisa

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The pillows were very uncomfortable, strange shape and hard. Bed was very squeaky anytime you move an inch, could hear any little noise other occupants make. Bed was also very uncomfortable. Did not get much sleep. Older place, scruff marks all over walls.
2023 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 8 日)
Hello Marisa, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

8/10 (良い)

Francine

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 5 日)
Hello Francine,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 (非常に不満)

Kori

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 5 月 17 日)
Hello Kori, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 (不満)

Monica

出張
気になった点 : 設備とサービス、施設のコンディションと設備
1st room smelled like smoke, complained and then 2nd room smelled like weed. In addition, breakfast was in a paper bag?!? Very noisy too
2023 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 19 日)
Hello Monica, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 (不満)

Gary

良かった点 : 清潔度
気になった点 : 客室の快適度
Handicap room was bad!
2023 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 19 日)
Hello Gary,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 (非常に不満)

Alesia

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dirty and Noise all night long
2023 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 8 日)
Hello Alesia, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

2/10 (非常に不満)

Vanessa

2023 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 4 月 17 日)
Hello Vanessa, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 (普通)

Oscar

家族旅行
気になった点 : 清潔度
The rooms smell of smoke.
2023 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 21 日)
Hello Oscar, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2/10 (非常に不満)

Kristen

2023 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 29 日)
Hello Kristen, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 (不満)

Jacob A.

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unfortunately did not a good experience here. The room was tidy but there was mold on the ceilings and bathroom. Image shown on the website is not what the hotel looks like at all. Expedia was great in getting me to a different location the next morning.
2023 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 1 日)
Hello Jacob A.,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

2/10 (非常に不満)

Joseph

2023 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 3 月 7 日)
Hello Joseph,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 (普通)

Jose

家族旅行
気になった点 : スタッフとサービス
What i dint like is thr false advertising there's no hot tub and the ice machine not working and thers no bending machines .
Managerからの返信 (投稿日 : 2023 年 1 月 20 日)
Hello Jose, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 (普通)

Lori

家族旅行
良かった点 : 客室の快適度
気になった点 : 清潔度
Under the bed
We found high heals and a condom wrapper under the bed. Not something I want to find while traveling with my kids!
2023 年 1 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 1 月 18 日)
Hello Lori,It means so much to have earned your business. We appreciate the feedback regarding our bed. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 (良い)

Maria

Managerからの返信 (投稿日 : 2023 年 3 月 7 日)
Hello Maria,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 (普通)

Destiny

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Managerからの返信 (投稿日 : 2023 年 3 月 7 日)
Hello Destiny,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.