8/10 (良い)
Jill、Santa Fe
グループ旅行
2024 年 6 月 23 日
良かった点 : 清潔度、施設のコンディションと設備
The hotel is new and nice accommodations. The staff were okay. You have to use their valet parking as the area seems a little dicey and you don’t want to leave your car in the street. I had a $5 bill in my pocket to give to the valet when leaving, but neither guy so much as made eye contact when we were struggling to put heavy bags in the trunk of the car, so I didn’t tip-they just stood by the hotel door, talking to each other, after giving us the keys.
When we let the front desk person know that the tv reception wasn’t working properly, not getting regular broadcast stations nor the sound syncing with the speaking of the TV programs, she kind of shrugged.
The dinner last night at the adjacent hotel restaurant was inexplicably delayed. Not terribly but the restaurant was nearly empty at 5pm, and it took 20-25 min to get our Cobb salads from the time we ordered, and the waitress failed to check if we needed a drink refill.
Hotel was pretty, near a large city park with great walking trails. I wouldn’t go back however. Not up to Hilton’s standards in terms of customer service.
Jill
2024 年 6 月に 2 泊滞在